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Transportation Manager
GXO Logistics, Inc.. Responsible for the overall on-site management of a customer account .
About the role
Key responsibilities & impact- Responsible for the overall on-site management of a customer account
- Ensuring compliance requirements and contractual obligations are met
- Serving as the primary customer contact on all new initiatives
- Overseeing the management of tractor maintenance, compliance and service delivery
- Tracking operational performance, including on-time pickup and delivery
- Ensuring driver recruiting and retention meets established fleet size goals
- Identifying opportunities to increase performance, improve processes and find efficiencies
- Investigating and determining the root cause of all service failures
- Developing and modifying operational policies and procedures
- Maintaining a safe work environment and fostering a positive team dynamic
Requirements
What you’ll need- 4 years of transportation experience
- In-depth knowledge of the supply chain/logistics industry
- Availability to travel occasionally
- Bachelor’s degree (preferred)
- Project management skills and experience
- Proven leadership and collaboration skills
- Excellent verbal and written communication skills
- Solid customer relationship management skills
Benefits
Comp & perks- full health insurance (medical, dental and vision)
- 401(k)
- life insurance
- disability
- more
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementcompliance managementoperational performance trackingdriver recruitingservice delivery managementroot cause analysispolicy developmentprocess improvementsupply chain knowledgelogistics knowledge
Soft Skills
leadershipcollaborationcommunicationcustomer relationship managementteam dynamic fosteringproblem-solvingefficiency identificationorganizational skillsinterpersonal skillsadaptability
Certifications
Bachelor's degree