Guthrie

Administrative Assistant

• Performs administrative and secretarial assistance for the department
• Coordinates meeting and travel arrangement for the Department
• Assists with details of meetings, including room scheduling, publicity, programs, ordering equipment, pre-registration lists, arrangements housekeeping and mailing
• Supervises volunteers in performing clerical work (collating materials, assembling booklets, etc.)
• Demonstrates willingness to accept non-routine work assignments as appropriate
• Transcribes, types, and prepares documents for mailing or internal distribution
• Prepares PowerPoint presentations
• Prepares, reviews, copies, and files departmental correspondences
• Attends selected meetings and records minutes
• Schedules meetings and appointments
• Confirms meetings to requestor and participants

Administrative Assistant – Internal Medicine Residency

Office Coordinator

• Collaborate with providers, insurance companies, and patients to ensure timely approvals that support exceptional care and positive outcomes
• Perform standardized authorization and financial clearance activities for Guthrie
• Maintain an initial prior authorization & eligibility denial rate below 7%
• Verify insurance eligibility and benefit coverage prior to scheduled services using Epic and Payer Portals
• Obtain initial insurance authorizations for all admissions and visits including notice of admission for elective IP stays and all VA admissions
• Submit authorization requests using payer portals, fax, or phone based on defined requirements
• Document payer determination accurately and timely

Pre-Certification Coordinator I – Single Business Office

General

• Support successful patient transitions from hospital to home, chronic disease management, care coordination, and patient triage
• Coordinate deployment of home-based care services with RPM team members
• Access, navigate, and document in the EMR System
• Maintain patient privacy per HIPAA guidelines
• Act as a point of contact for patients enrolled in the Chronic Care Management program
• Monitor alerts and check for missing data in a timely manner
• Assist with remote monitoring equipment setup and troubleshooting
• Receive and relay patient questions/concerns and coordinate care per established protocols
• Schedule follow-up appointments for patients as needed
• Collaborate with Primary Care, Care Coordination, EMS crews, and other specialists to meet patient needs

Patient Monitoring Technician, Full Time

• RESPONSIBLE FOR CREATING AND MAINTAINING MASTER SCHEDULES FOR ALL PHYSICIANS AND MID‐LEVEL PROVIDERS ON THE SCHEDULING SYSTEM.
• RESPONSIBLE FOR SCHEDULING SYSTEM END‐USER SUPPORT AND CERTAIN SYSTEM MAINTENANCE TASKS.
• RESPONSIBLE FOR TELEMINDER DAY‐TO‐DAY OPERATION.
• DEFINE AND MAINTAIN SCHEDULING ENCOUNTER FORM PRINT RULES BASED ON PROVIDER AND VISIT TYPE.
• DEVELOP A WORKING KNOWLEDGE OF THE SCHEDULING SYSTEM.
• ENTER AND MAINTAIN SCHEDULING FORM LETTERS IN SYSTEM.
• EVALUATE AND ASSESS MASTER SCHEDULE REQUESTS BY COMPARING REQUEST TO CURRENT MASTER SCHEDULE IN EFFECT.
• ANALYZE FOR INCREASES OR DECREASES IN PATIENT APPOINTMENT SLOTS.
• EVALUATE FOR OPTIMAL SCHEDULE DESIGN AND EASE OF SCHEDULING BASED ON SCHEDULE NEEDS.
• ANALYZE FOR SCHEDULE CONFLICTS AND OPTIMUM VISIT TYPE DESIGNATION.
• PROVIDE RECOMMENDATIONS, WHEN NECESSARY, TO CREATE EFFECTIVE MASTER SCHEDULES.
• FIELD CALLS FROM SCHEDULERS AND PROVIDE APPLICATION‐SUPPORT ASSISTANCE AS NEEDED.
• TROUBLESHOOT PROBLEMS.
• WORK WITH GHS MIS HELP DESK AS NEEDED.
• LEARN AND MAINTAIN A WORKING KNOWLEDGE OF MASTER SCHEDULE SYSTEM RULES IN ORDER TO CREATE AND MAKE CHANGES TO PHYSICIAN MASTER SCHEDULES.
• APPLY SYSTEM RULES WHEN CREATING OR CHANGING MASTER SCHEDULES.
• MAINTAIN SCHEDULING DICTIONARIES AS NEEDED.
• MANAGE REQUESTS FOR BACKGROUND PRINTER LOCATIONS OF ENCOUNTER FORMS AND PULL SLIPS.
• OBTAIN ADMINISTRATIVE APPROVAL FOR ALL REQUESTS.
• PERFORM DAY‐TO‐DAY TELEMINDER JOB OPERATION.
• PERFORM SYSTEM UPGRADE TESTING.
• PRIORITIZE WORK REQUESTS BASED ON LEVEL OF IMPORTANCE AND/OR NECESSITY.

Master Schedule Builder

Per Diem

• Provides remote, observational support for patients utilizing Remote Sitter camera monitoring.
• Works with other members of the patient care team to promote patient safety.
• Demonstrates appropriate communication skills and interactions with patients, visitors, and other members of the patient care team.
• Assists with the organization and completion of simple projects under the supervision of a nurse manager.
• Perform remote observation of patient(s).
• Alert the patient care team of patient behavior which could lead to injury.
• Maintain documentation of patient activity, behavior, and response to redirection attempts, as needed.
• Communicate with patient(s) redirection tactics to decrease potential patient safety events.
• Communicate patient’s needs to patient care team.
• Maintain and respect the patient's privacy and dignity.
• Demonstrate compassionate communication techniques that promote a calm and relaxed environment for the patient(s).
• Maintains patient privacy as per HIPAA guidelines.
• Demonstrate adherence to Guthrie values of Patient Centeredness, Teamwork, and Excellence.
• Perform other duties, as assigned.

Care Companion – Virtual Onsite, Per Diem

• Provides remote, observational support for patients utilizing Remote Sitter camera monitoring.
• Works with other members of the patient care team to promote patient safety.
• Demonstrates appropriate communication skills and interactions with patients, visitors, and other members of the patient care team.
• Assists with the organization and completion of simple projects under the supervision of a nurse manager.
• Perform remote observation of patient(s).
• Alert the patient care team of patient behavior which could lead to injury.
• Maintain documentation of patient activity, behavior, and response to redirection attempts, as needed.
• Communicate with patient(s) redirection tactics to decrease potential patient safety events.
• Communicate patient’s needs to the patient care team.
• Maintain and respect the patient's privacy and dignity.
• Demonstrate compassionate communication techniques that promote a calm and relaxed environment for the patient(s).
• Maintains patient privacy as per HIPAA guidelines.
• Demonstrate adherence to Guthrie values of Patient Centeredness, Teamwork, and Excellence.
• Perform other duties, as assigned.

Care Companion – Virtual Onsite

Pharmacist

• Coordinate the System Pharmacy & Therapeutics Committee.
• Support the coordination of supporting subcommittees (including Infusion Center P&T, Ambulatory P&T, and Antimicrobial Stewardship reporting pathways).
• Maintain the operating cadence, agendas, and standardized review processes that support effective formulary and medication-use governance across the system.
• Ensure multidisciplinary input is appropriately captured, documented, and elevated through established governance pathways.
• Coordinate enterprise formulary review processes, including intake, documentation, and presentation of clinical, operational, and economic considerations.
• Ensure consistent application of formulary, therapeutic interchange, and medication-use policies across inpatient, infusion, and ambulatory settings.
• Support ongoing maintenance and evolution of the system formulary in alignment with evidence, safety considerations, and stewardship goals.