Guidehouse

Account Manager

• Preparation of billing data to be used in the billing of payers
• Responsible for complying with contractual provisions with each agency regarding the submission of billing and encounter data, including the related monthly reports
• Submit invoices to appropriate parties
• Applies payments
• Collects on unpaid claims
• Prepares advance reconciliations and applies payments to the general ledger
• Enters information into computer databases for effective record keeping
• Collaborates with other staff members to optimize delivery of services
• Ensures all compliance standards are met for audit purposes
• Maintains confidentiality of records relating to clients
• Identifies opportunities to improve our processes
• Other duties as assigned

Claims Specialist – Billing, Patient Account Representative

Salesforce Developer

• Break/Fix (Production Support)
• Serve as a hands‑on technical resource for Salesforce production issues, including defects, data integrity problems, automation failures, permissions issues, and integration errors.
• Analyze and troubleshoot issues across Salesforce configuration and custom code, including Apex, Flows, Lightning components, and integrations.
• Perform root‑cause analysis (RCA) by reviewing logs, debug output, data models, automation logic, and integration behavior.
• Implement fixes using configuration or code changes, following established development standards and change control processes.
• Validate fixes in lower environments and support controlled deployment to production.
• Provide clear technical documentation of issues, root causes, and implemented resolutions.
• Partner with Business Analysts and stakeholders to communicate impacts, timelines, and resolution outcomes.
• Develop incremental enhancements based on well‑defined user stories and acceptance criteria.
• Collaborate with Business Analysts and Solution Architects to refine technical approaches that align with existing platform patterns.
• Implement enhancements using Salesforce best practices, minimizing risk to production stability.
• Support unit testing, system testing, and UAT by resolving defects and refining solutions based on feedback.
• Assist in managing a small, steady enhancement backlog alongside production support responsibilities.
• Ensure all development work adheres to established SDLC, release management, security, and auditability standards—especially in public‑sector or regulated environments.
• Identify recurring issues and contribute to long‑term fixes that reduce technical debt and operational overhead.
• Support evaluation of Salesforce seasonal releases by identifying potential technical impacts and required mitigations.
• Promote platform reliability, maintainability, and performance through disciplined development practices.

Salesforce Analyst

• Serve as the first line of analysis for Salesforce production issues, including user-reported defects, data issues, automation failures, permissions problems, and integration-related incidents.
• Triage and prioritize incidents in coordination with stakeholders and technical team members based on severity, business impact, and urgency.
• Perform root cause analysis (RCA) by reviewing data, configuration, automation logic, and user workflows to identify the underlying cause of issues.
• Document issues clearly, including problem statements, reproduction steps, impacted users or processes, and recommended fixes.
• Support incident resolution by validating fixes in lower environments and confirming successful remediation in production.
• Communicate status updates, impacts, and resolution summaries to business and technical stakeholders throughout the incident lifecycle.
• Elicit and clarify enhancement requests from business users, focusing on incremental improvements rather than net-new platform design.
• Translate enhancement requests into clear user stories, acceptance criteria, and functional requirements suitable for development and configuration.
• Partner with Salesforce Developers and Administrators to refine scope, validate feasibility, and align enhancements to existing platform patterns.
• Support UAT and functional validation by executing test scenarios, documenting results, and confirming enhancements meet acceptance criteria.
• Assist in maintaining and grooming a small enhancement backlog, balancing new requests against operational priorities.
• Ensure changes adhere to established change control, release management, and auditability standards, especially in public-sector or regulated environments.
• Help identify opportunities to reduce recurring issues and technical debt through clearer requirements, documentation, and process improvements.
• Support periodic review of Salesforce seasonal releases by helping assess potential business impacts and recommended mitigations.

Salesforce Business Analyst

• Break/Fix (Production Support)
• Serve as the first line of analysis for Salesforce production issues, including user-reported defects, data issues, automation failures, permissions problems, and integration-related incidents.
• Triage and prioritize incidents in coordination with stakeholders and technical team members based on severity, business impact, and urgency.
• Perform root cause analysis (RCA) by reviewing data, configuration, automation logic, and user workflows to identify the underlying cause of issues.
• Document issues clearly, including problem statements, reproduction steps, impacted users or processes, and recommended fixes.
• Support incident resolution by validating fixes in lower environments and confirming successful remediation in production.
• Communicate status updates, impacts, and resolution summaries to business and technical stakeholders throughout the incident lifecycle.
• Enhancements (Backlog Support)
• Elicit and clarify enhancement requests from business users, focusing on incremental improvements rather than net-new platform design.
• Translate enhancement requests into clear user stories, acceptance criteria, and functional requirements suitable for development and configuration.
• Partner with Salesforce Developers and Administrators to refine scope, validate feasibility, and align enhancements to existing platform patterns.
• Support UAT and functional validation by executing test scenarios, documenting results, and confirming enhancements meet acceptance criteria.
• Assist in maintaining and grooming a small enhancement backlog, balancing new requests against operational priorities.
• Production Stability and Governance
• Ensure changes adhere to established change control, release management, and auditability standards, especially in public-sector or regulated environments.
• Help identify opportunities to reduce recurring issues and technical debt through clearer requirements, documentation, and process improvements.
• Support periodic review of Salesforce seasonal releases by helping assess potential business impacts and recommended mitigations.

Backend Engineer

• The Full-Stack Developer will work closely with clients, digital leaders, solutions architects, and technical/ functional leads across Guidehouse digital teams and market segments to support client projects and provide solutions for growth efforts and capabilities build-out.
• Serve as a key member of the modernization team to support technical challenges/demos, building innovative solution prototypes using cloud architectures and software technologies.
• Solutions architecture and hands-on engineering/full-stack development of scalable and secure distributed systems using modern software technologies and programming, Cloud Native and microservices architecture, containerization, and API-First design patterns.
• Work collaboratively with user experience designers, platform engineers, product owners, solution architects, and business analysts, the Cloud Applications Full Stack Developer will design, build, test, and deploy high-value, operationally resilient software products on the AWS cloud platform that satisfy functional and non-functional requirements.

Senior Full Stack Developer – Python/JavaScript

• The Full-Stack Developer will work closely with clients, digital leaders, solutions architects, and technical/ functional leads.
• Support client projects and provide solutions for growth efforts and capabilities build-out.
• Serve as a key member of the modernization team to support technical challenges/demos, building innovative solution prototypes.
• Solutions architecture and hands-on engineering/full-stack development of scalable and secure distributed systems.
• Design, build, test, and deploy high-value, operationally resilient software products on the AWS cloud platform that satisfy functional and non-functional requirements.

Software Engineer

• Drive Microsoft Power Platform implementations through all project phases including discovery, definition, build, test, and deploy
• Identify the client's sales, marketing, and customer service requirements through discovery meetings
• Delivering services and solutions for clients using Microsoft’s PowerApps, Power BI, SharePoint, Power Automate, Microsoft Teams, custom development, and data integrations
• Provide hands-on technical expertise to design and implement Power Platform based solutions satisfying customer requirements.
• Conduct end-user training and create and maintain knowledge transfer documentation
• Automate business processes with Power Apps and Power Automate; outputs will include data visualization and low code applications
• Develop and continue to refine Power Platform implementation standards and tools
• Present tailored demonstrations of the technology solution
• Responsible for high quality, bug-free development as per the coding standards in close collaboration and interaction with other members of the development/QA team
• Participate in daily project scrum meetings and provide a daily personal status report
• Collaborate with stakeholders and project team members to design and implement the enterprise Microsoft Dynamics solution ensuring high quality, reliable
• Serve as Microsoft Power Platform Subject Matter Expert (SME), with technical expertise including system architecture, solution design, system configuration, and security management
• Help create design documentation for new solutions and functions
• Work with the support team to resolve production support issues
• Will be proactive in staying up to date on the latest updates to the Power Platform, as well as future roadmap features announced in Microsoft’s wave plans

Senior Power Apps Developer

Financial Planning and Analysis

• Guidehouse is an advisory-led management and digital consulting firm serving the public and commercial markets in financial services, healthcare, sustainability, and national defense.
• As a Partner, you will be responsible for sustaining and growing Guidehouse’s relationships with regional banks in our west region.
• You will advise clients at the highest strategic level on both big-picture and tactical matters - showcasing how technology enables a wide range of business outcomes.
• This position will be responsible for primary focus is to be a leader and build upon the power of Guidehouse’s unique assets in Financial Crimes, Risk and Compliance to drive unmatched value to client and firm.
• Leadership, mentoring and growth of more junior members of the Banking, Insurance and Capital Markets team, including recruitment.

Partner, Financial Services

Product Manager

• Participate in fit/gap analysis sessions to better understand clients’ business process.
• Conduct analysis and determine client operational objectives by studying business functions, gathering information, and evaluating output requirements and formats.
• Conduct needs assessment where appropriate by collecting information pertaining to work procedures, workflow, reports, and other customer business needs.
• Determine system utilization requirements by researching and testing systems.
• Document requirements and create workflow and process diagrams to support customer business needs.
• Work with the UI/UX team as they create mockups based on your requirements.
• Act as the Product Owner member of the scrum team throughout the Agile development lifecycle.
• Organize demonstrations of functionality for management, end users, and internal staff at various points throughout the Agile development lifecycle.
• Conduct User Acceptance Testing either with end users or on their behalf.

Product Owner – Agile

Frontend Engineer

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Associate Director, Healthcare Consulting – Financial Transformation

Director

• Assist state agencies, including Medicaid, Behavioral Health, Developmental and Intellectual Disabilities, State Units on Aging and/or Social/Human Services in the development of strategic plans to support the statewide implementation of healthcare reform
• Understand Medicaid eligibility requirements, processes and systems
• Assist clients in assessing business and technical requirements related to the implementation of program initiatives
• Research and stay abreast of all states’ healthcare transformation efforts
• Perform data and qualitative research activities to address state research needs
• Document and communicate findings and support development of recommendations and follow-up steps to respond to findings
• Identify and collaborate with broad range of healthcare stakeholders
• Participate in analysis of client-identified issues or problems
• Manage projects and engagements of various sizes and durations
• Supervise and support the development of staff
• Effectively manage client interaction and managing client expectations
• Provide subject matter expertise, as requested and appropriate
• Help develop business with new clients, as requested
• Participate in non-client related firm-building activities

Associate Director, Medicaid State Health and Human Services

• Coordinate and govern the implementation and use of pricing strategies and data management tools that guide Firm-wide operational effectiveness, market competitiveness and risk compliance
• Ensure pricing data are accurately identified, captured, analyzed, and presented to support strategic decision-making, drive growth, and enhance sales effectiveness
• Support management of the pricing teams to promote the effective and standardized use of pricing tools and cost volumes application and development
• Ensure consistency of pricing tools & methodologies integration and manage the framework for evaluating contingency-based engagements
• Collaborate with Finance and the Growth Office to align estimated revenue and gross relative to targeted sales and growth budget forecasts
• Support the Practice in their adoption of tracking and evaluating methodologies to manage actual margins as compared to initial bid
• Conduct training and communicating with Practice and Growth leadership strategies to optimize project margin by institutionalizing program levers that have the most impact to the business
• Ensure effective use of CRM and other sales tools to inform decision-making, drive revenue, and enforce data governance standards for sales reporting
• Lead initiatives to standardize sales KPIs and reporting formats across practices, lines of services, capabilities, and geographies

Corporate Pricing Associate Director

Consultant

• Support configuration and optimization of Epic and/or Meditech revenue cycle applications across front-end, middle, and back-end functions
• Participate in Epic and/or Meditech implementation or optimization projects as part of a project team
• Assist with current-state workflow analysis and contribute to system-enabled improvement recommendations
• Build, test, and validate Epic and/or Meditech functionality including Patient Access, HIM, Hospital Billing, Professional Billing, and Resolute applications
• Support development and delivery of end-user training materials and sessions
• Document workflows, system configurations, and project artifacts
• Collaborate with project team members, client stakeholders, and technical resources
• Provide support during go-live activities, including issue tracking and resolution support
• Help identify system or workflow issues and escalate as needed
• Contribute to internal knowledge sharing and best practice documentation

Healthcare Technology Consultant – Epic, Meditech Revenue Cycle

• Serve as a trusted advisor to clients and internal stakeholders, helping identify business needs and develop practical solutions that drive measurable results.
• Lead or support project engagements from planning through execution, ensuring high-quality deliverables, timely communication, and strong client satisfaction.
• Analyze complex business challenges, synthesize information from multiple sources, and translate findings into clear recommendations and actionable plans.
• Facilitate meetings, workshops, and presentations with clients and cross-functional teams to align on goals, priorities, risks, and next steps.
• Develop proposals, reports, presentations, and other client-facing materials that communicate insights, strategies, and progress effectively.
• Collaborate closely with team members to manage workstreams, solve problems, and support successful project outcomes.
• Apply a high level of professionalism, judgment, and attention to detail in all client and project interactions.

Senior Consultant

• We are looking for a hands-on senior software engineer with deep knowledge of Microsoft Power Apps, including Microsoft Dynamics 365 developer.
• An expert on Power Apps to design, configure and develop custom solutions in Microsoft Power platform.
• The candidate will take an active role in supporting and building on the MPP application.
• The candidate will have excellent presentation, communication, leadership, and client development skills to effectively present information to C-level management, public groups, and/or the board of directors.
• The candidate should have excellent organizational and multi-tasking skills, attention to quality, self-motivation and a strong desire to succeed.

Claims Specialist – Billing, Patient Account Representative

Salesforce Developer

Salesforce Business Analyst

Salesforce Business Analyst

Senior Full Stack Developer – Python/JavaScript

Senior Full Stack Developer – Python/JavaScript

Senior Power Apps Developer

Partner, Financial Services

Product Owner – Agile

Associate Director, Healthcare Consulting – Financial Transformation

Associate Director, Medicaid State Health and Human Services

Corporate Pricing Associate Director

Healthcare Technology Consultant – Epic, Meditech Revenue Cycle

Senior Consultant

Senior Dynamics 365 CE Developer