ServiceNow

• Translate complex business requirements into technical designs and solutions using ServiceNow
• Lead the overall architecture design and development of ServiceNow implementations, ensuring alignment with business objectives and best practices
• Provide technical expertise and guidance to the ServiceNow development team
• Stay current with ServiceNow products, features, and industry trends to drive innovation
• Conduct technical assessments and provide recommendations for improving existing ServiceNow implementations
• Serve as the lead point of contact for clients on all matters related to ServiceNow implementation and strategy
• Direct and monitor all aspects of the ServiceNow implementation
• Responsible for quality assurance for all ServiceNow projects
• Conduct reviews of functionality developed by ServiceNow development team and perform testing
• Ensure the security, scalability, and maintainability of ServiceNow solutions
• Ability to obtain Public Trust Clearance

Associate Director, ServiceNow

Senior ServiceNow Developer

Senior ServiceNow Developer