Guardian Life

Client Partner

• Assume overall responsibility for management of clients (100-1999 lives)
• Oversight of the account, building strong relationships with clients and brokers/consultants
• Work closely with internal partners to gain buy-in for the account management strategy
• Balance the needs of the client with those of the business
• Achieve yearly financial growth goals

Client Manager

Security Engineer

• Oversee appropriate controls designed and monitored for compliance with policies
• Partner across Cybersecurity, Technology, Risk Management, and Internal Audit
• Design controls, instrument and automate control monitoring
• Evaluate control performance through data-driven assurance
• Drive timely remediation of control gaps
• Engage in new projects to ensure appropriate controls are implemented
• Maintain a prioritized control inventory and define objectives, owners, evidence sources, and monitoring methods
• Coordinate with internal audit for quality and timely responses to audit/regulatory requests

Lead, Cybersecurity – IT Control Design and Monitoring

AI Engineer

• Lead the development, deployment, and ongoing optimization of AI and Generative AI solutions
• Implement engineering best practices to ensure scalability and uptime
• Track and report on platforms performance and availability metrics
• Be involved in all stages of the model development lifecycle from design to development, testing, and deployment
• Collaborate with software engineers, data scientists, and DevOps teams to design and implement technical designs and solutions
• Stay up-to-date with new technologies and industry trends

Lead AI Engineer

Artificial Intelligence

• Shape and implement strategy for organizational transformation
• Develop and execute structured change management methodologies
• Drive adoption of new processes and technologies
• Collaborate with leaders at all levels
• Guide cross-functional teams in transformational changes

Organizational Readiness, Data & AI Enablement Lead

Analyst

• Demonstrates strong data analytical skills
• Exhibits thoroughness and attention to detail
• Collaborates effectively with team members
• Proactively anticipates potential issues
• Applies strong problem-solving and issue-resolution skills

Senior Analyst – Reporting, Analytics

Claims Specialist

• Be a decision maker. Focus on solving complex problems, while making timely, but thoughtful decisions to resolve client issues.
• Analyze medical, financial, and other claim documents.
• Have opportunities to meet with our customers in person.
• Provide accurate claims decisions in a time sensitive and fast- paced environment, while adhering to all state and department of insurance regulations.
• Be a leader Work across business divisions including both internal and external partners.
• Be a resource for colleagues with less experience.
• Work on department innovations.

Senior Individual Disability Claims Specialist

Account Manager

• Support all facets of annuity operations and work with partners
• Handle incoming and outgoing phone calls and emails
• Serve as a primary point of contact for field partners
• Manage escalations and ensure compliance
• Partner with various departments for product launches
• Exceed individual performance metrics
• Support day-to-day team activities and needs.

Annuity Relationship Manager

Operations

• Conduct research and analysis for projects obtaining input from the frontline business users, leadership, and business partners (Underwriting, Pricing, Sales, IT, CSD, Legal/Compliance, etc.) necessary to support business solutions.
• Responsible for development or enhancements of Compliance and Quality Assurance related Continuous Improvement efforts.
• Drive Compliance related projects/tasks such as Monthly State Filing Requirements, Insurance Department Complaints, Single Case Filings.
• Review Third Party Quarterly Reviews (TPQR) including entire oversight of D&B Finance Analytics, etc.
• Responsible for handling and responding to customer complaints to create a positive customer experience, supporting Guardian’s compliance with regulatory filing and preserving our integrity.
• Write and review Annual Policy Reviews.
• Conduct oversight of Commissions, Product Rate Sheets, and OTAR/ATRP.

Process Improvement Analyst III

Account Executive

• Discovering, developing and maintaining benefits brokerage relationships
• Marketing and selling Guardian’s entire Group Benefits portfolio products and technology solutions
• Supporting the general wellbeing of the broker and client relationship
• Understanding territory dynamics to build, develop and maintain broker relationships
• Achieving or exceeding personal sales production expectations
• Collaborating with cross-functional teams to examine market trends
• Representing Guardian by acting as a market leader
• Identifying, recommending, and championing process improvements

Sales Representative, Premier Markets

Full-stack Engineer

• Develop complex solutions in an Agile environment as part of a global team of engineers, designers, and product experts
• Hand-on API or micro-services development
• Conduct and lead technical design discussions across multiple technology disciplines to propose viable solutions to complex problems
• Develop and build strong relationships across the business to effectively influence and accomplish strategic objectives.
• Assist on-shore and off-shore teams with issues needing technical expertise or complex systems and/or programming knowledge.
• Mentor and develop new or less experienced team members.
• Provide required support for the delivered product including Production.
• Work with software engineering teams and testing partners to coordinate non-prod deployments
• Partner with Release Management team for Production deployments
• Partner with SaaS platform provider to deliver the capabilities for the program
• Coordinate any enterprise changes with all software engineering teams to get that addressed across teams
• Assist in Technical aspects of SDLC Governance process for the program
• Analyze application logs (Splunk, Cloudwatch, ArgoCD, AppD) to find the root cause of the reported issues
• Create required Monitoring and alerts for the program or work with software engineering team to create
• Build and maintain deployment cadence

Software Engineer

• Design, build, and deliver scalable, high-performing customer-facing web applications using modern frameworks and cloud technologies
• Collaborate cross-functionally with product, design, and business stakeholders to deliver robust and intuitive user experiences
• Translate business goals into technical solutions that meet performance, scalability, and usability requirements
• Innovate and modernize technical solutions to solve complex business challenges
• Partner with engineering teams to develop, test, and deploy applications using modern development practices (CI/CD, Agile)
• Ensure high standards of code quality, performance, and maintainability across applications
• Contribute to launching impactful digital products that enhance customer experience and drive business value

Senior Software Engineer

Backend Engineer

• Design, develop, and deploy high-volume, high-usage self-service web portals and APIs, utilizing .Net Core, C#, React, Next.js, and responsive CSS.
• Collaborate with Technical Teams, Technical Manager, Project Manager and subject matter experts from businesses and work closely with SMEs to understand, plan and implement.
• Ensure compliance with security, privacy, legal, infrastructure, and administrative/corporate processes and policies.
• Lead code reviews and administer paired programming.
• Provide unique insight into the analysis of customer business requirements that may cross multiple functional areas and/or multiple technical platforms and understand the broad strategic implications.
• Act independently and as part of a team to translate business and technical requirements into well-engineered, tested, and deployed applications.
• Jump in and hit the ground running with a positive attitude.

Full Stack Engineer, React/.NET

Marketing

• Drive the development and execution of marketing campaigns
• Collaborate with product teams to ensure messaging resonates
• Manage content inventory and make recommendations
• Monitor competitive trends and gather insights
• Execute on projects and track KPIs

Marketing Manager – Retirement and Annuity Marketing

• Deliver marketing operations, analytics, content or digital support work using established tools, processes, and standards that support active business priorities
• Enable the successful launch of campaigns, digital experiences, reporting, insights, or creative assets with speed, accuracy, and quality
• Maintain and improve content, data, dashboards, or system inputs in line with defined standards and service-level expectations —while identifying opportunities to make processes easier, faster, or more effective
• Solve clearly-scoped problems independently and apply sound judgement when escalating more complex issues
• Collaborate across Marketing, Communications, Data & Technology, and the business to deliver against shared goals

Marketing Specialist

Product Manager

• Develop and manage the product backlog, ensuring it aligns with the overall product vision and strategy
• Collaborate with cross-functional teams to gather and refine requirements, ensuring they are well-documented and prioritized
• Maintain clear and up-to-date product documentation, including user stories, acceptance criteria, and meeting notes
• Monitor the progress of product development, ensuring that features are ready for sprints and delivery timelines are met
• Participate in Agile ceremonies, contributing to the continuous improvement of Agile practices within the team
• Work closely with stakeholders to ensure that the product meets customer needs and business objectives
• Support the team in understanding and implementing Agile product management fundamentals and best practices