GreenSlate

Implementation Specialist

• Analyze client questions and concerns, escalating problems to appropriate teams/departments and handling problems to the satisfaction of the client
• Provide client support services by answering calls and emails in a timely and accurate manner
• Support the team with the collection of the required client information needed for each project set-up
• Coordinate the delivery of check printing supplies to production
• Input new projects in the payroll system and handle work location requests
• Complete basic/default software project setups and modifications as required by the client
• Maintain Payroll Forms document repository and update payroll forms as required
• Utilize project management tool, Asana, to track the client’s journey
• Transfer/escalate issues to other team members as required
• Assist with answering basic software questions to assist users with navigating the software

Marketing

• As a Marketing Assistant, you will support marketing campaigns and events focused on B2B technology and services in the entertainment production industry.\n• You’ll ensure projects stay on track and meet deadlines by applying strong attention to detail and organizational skills.\n• Your responsibilities will include building emails and workflows in HubSpot, leveraging AI tools, managing lists and reports, and coordinating event logistics.\n• You will also write and respond to external emails, create marketing content such as blog posts and social media updates, and conduct research on industry trends.\n• Additionally, you will analyze campaign performance and help maintain databases, project templates, and timelines.\n• You will work daily in HubSpot, Asana, and Google Workspace.\n• Success in this role requires clear communication, reliable follow-up, and effective collaboration within a creative, supportive team.