Salary
💰 $86,100 - $143,500 per year
About the role
- Report to the Regional Director for Onsite Services and lead a team to help Grainger become customers' first choice for products and services
- Lead District efforts for KeepStock (Grainger's vendor managed inventory solution) engagements and onsite customer service activities
- Manage a team of 10 to 20 Onsite Service Representatives/Specialists who maintain inventory in customer accounts
- Use Grainger network to collaborate within multiple teams to achieve results
- Implement Leader Plan: assess and prioritize, coach and teach, hire top talent
- Promote team member engagement and support team member development
- Manage projects by allocating resources ensuring return on investment and profitability
- Understand market conditions, trends and customer requirements to provide appropriate direction and guidance
- Ensure the right solutions and resources are being offered/deployed to customers
- Ensure excellent customer survey satisfaction levels
- Be in the field in the Dayton and Cincinnati areas three days a week coaching the team
Requirements
- 5+ years' manufacturing or industrial business experience with direct leadership experience
- Understanding of financial and economic concepts
- Experience leading in a matrixed environment
- Experience building and working within different teams
- Strength in process improvement, ownership and control and project management
- Experience leading and working towards goals with a remote team
- Ability to be in the field in the Dayton and Cincinnatti areas three days a week coaching your team