Grafana Labs

Senior People Ops Specialist

Grafana Labs

full-time

Posted on:

Origin:  • 🇳🇱 Netherlands

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Salary

💰 €44,567 - €53,480 per year

Job Level

Senior

Tech Stack

CloudGrafanaOpen Source

About the role

  • Manage new hire documentation from offer acceptance, including global Right to Work checks, background screens, and I-9 Documentation
  • Oversee global contract creation and the background check process; support contingent onboarding as needed
  • Research, build, and continuously improve scalable People tools and processes; identify opportunities for efficiency and automation
  • Support international entity establishments and key annual People processes such as performance, compensation, promotions, and levelling
  • Act as a key point of contact for team member inquiries, providing prompt and accurate resolutions
  • Manage and maintain all global People templates, including employment verifications, visa support, offer letters, and contracts; coordinate candidate visa processes
  • Prepare and ensure timely submission of monthly payroll updates, partnering closely with Finance for accurate documentation
  • Administer, enhance, and audit People systems (e.g., Workday, Tangelo, Freshservice) and drive data integrity across platforms
  • Jointly own and drive critical processes across the employee lifecycle as part of a team of Senior People Operations Specialists

Requirements

  • Progressive experience in a People Operations (HR) generalist or coordination role, preferably within a high-growth, remote environment
  • Highly organized with strong attention to detail and excellent follow-through
  • Ability to multitask and manage competing priorities
  • Thrive in ambiguity with exceptional problem-solving and decision-making skills
  • Resourceful and able to work independently and collaboratively
  • Proactive self-starter with initiative and willingness to challenge the status quo
  • Outstanding cross-functional collaboration skills; ability to build trusted relationships across People, Finance, Legal, and Leadership
  • Customer service mindset; highly approachable for international team members
  • Adaptable to new processes, technologies, and ways of working
  • Process-oriented and experienced creating structure and processes
  • Experience handling and protecting sensitive and confidential information
  • Experience with People systems and tools (e.g., Workday, Tangelo, Freshservice) and collaboration with payroll/finance
  • Knowledge/experience with global Right to Work checks, background screening, I-9 documentation, contract management, and visa support