Senior Manager, Business Operations
Maxio
ERP
Job Level
Lead
Tech Stack
ERP
About the role
- Lead the migration from custom accounting systems to enterprise-grade managed services.
- Design and implement integrations between payment processors and accounting platforms to overcome current limitations (e.g., sub-$1 transaction issues).
- Help drive vendor selection and long-term platform strategy across cross-functional teams.
- Leverage AI tools for migration planning, problem-solving, and optimization.
- Act as a hands-on technical contributor on high-impact projects.
- Maintain and enhance the performance, scalability, and security of financial systems.
- Reduce technical complexity and improve development workflows.
- Proactively identify and resolve engineering bottlenecks.
- Champion a DevOps culture of end-to-end ownership.
- Ensure high availability and reliability through observability and monitoring best practices.
- Lead incident response (24/7 SEV1 rotation), postmortems, and system resilience initiatives.
- Automate operations and deployment processes to reduce manual effort.
- Mentor and coach engineers across teams.
- Facilitate technical discussions to build alignment and support sound decision-making.
- Influence product and platform roadmaps in partnership with leadership.
- Lead cross-functional initiatives to ensure system consistency and compliance.
Requirements
- 8+ years of software engineering experience, including 3+ years in financial systems architecture.
- Led at least 2 major system migrations, ideally involving ERP or accounting platforms.
- Proven experience with managed service platforms and SaaS integrations.
- Skilled in API design, data migration, and high-availability systems.
- Demonstrated use of AI tools (e.g., ChatGPT, Claude, Copilot) for engineering productivity.
- Experience influencing technical strategy across functions at the staff level.
