GotPhoto.com | fotograf.de

Data Engineer

• Shape Platform Strategy & Architecture
• Pioneer Agentic AI & Analytics Innovation
• Modernize Pipelines & Event Streaming: Build, optimize, and manage highly resilient ETL/ELT pipelines using Snowflake, dbt, Airbyte, and Airflow. You will design modern ingestion and transformation architectures while enabling near-real-time event streaming capabilities through Kafka and similar technologies.
• Automate Workflows & Operational Processes: Leverage orchestration and automation platforms such as n8n to connect systems, streamline business operations, eliminate repetitive manual work, and enable scalable workflow automation across teams.
• Establish AI-Ready Data Foundations: Ensure all data products are discoverable, well-documented, governed, and trusted across the organization. You will establish strong data contracts, ownership models, observability standards, and governance practices so both humans and AI-powered systems can confidently work with data.
• Leverage Cloud & DevOps Infrastructure: Deploy and manage cloud-native data infrastructure on AWS while working with Infrastructure-as-Code and containerized environments using Terraform, Kubernetes, and GitLab CI/CD pipelines.
• Empower & Mentor a Skilled Team: Provide dedicated technical leadership and hands-on mentorship to two data engineers. You will establish engineering standards, scalable operational practices, testing structures, and a strong culture of collaboration and technical excellence.

Data Platform Lead

Customer Success Manager

• Own Net Revenue Retention (NRR), driving customer retention, expansion, and long-term revenue growth.
• Lead and develop a high-performing Customer Success organization with clear performance accountability.
• Drive GMV growth through strategic account planning, executive engagement, and value-based customer partnerships.
• Ensure renewal success by proactively managing risk, adoption, and customer health.
• Establish scalable Customer Success processes, playbooks, and operating rhythms to support growth.
• Use customer insights and data to inform strategy, forecasting, and cross-functional decision-making.
• Partner with Sales, Product, and Marketing to align customer lifecycle strategy and improve customer outcomes.
• Act as the Voice of the Customer and influence product and go-to-market priorities.
• Build a culture of accountability, customer focus, and continuous improvement across the team.

Head of Customer Success, Growth

Data Analyst

• Partner directly with the CEO Office and Customer Operations leaders across our US and DACH markets
• Design, build, and maintain foundational dashboards in Metabase
• Enrich the semantic context and reliability of GotPhoto’s in-house AI analytics agent
• Mentor peer analysts, champion analytical rigor, and systematically turn repetitive ad-hoc ticket spikes into scalable, automated self-serve models
• Work collaboratively with the BI Chapter and the Data Platform team

Data Platform Lead

Head of Customer Success, Growth

Senior Data Analyst, AI-Enabled Analytics