Goodstack

Solutions Engineer

• Act as the primary solution owner from discovery through go-live, ensuring continuity of context across Sales, Engineering, Implementation, and Client Success.
• Partner with Sales on deal strategy and solution validation, presenting solution approaches to senior client stakeholders.
• Understand client alternatives and position Goodstack’s solution accordingly.
• Lead and facilitate client discovery and solution reviews to understand goals, constraints, risks, and success criteria, producing clear client-facing solution recommendations and documentation.
• Accountable for solution readiness and alignment through go-live, translating discovery into scoped, implementation-ready solutions that account for timelines and dependencies.
• Act as a trusted advisor throughout onboarding, collaborating cross-functionally to drive alignment, resolve issues, and ensure a smooth path to go-live and strong initial adoption.
• Capture insights from client engagements to improve solution patterns, playbooks, and delivery frameworks.
• Partner with Product to relay client feedback and support roadmap decisions.
• Support internal enablement across Sales and Client Success through reusable documentation and materials.

Solutions Consultant