Director – Client Services
Sedgwick
Client Support Energy Specialist
GoodLeap
full-time
Posted on:
Location Type: Remote
Location: Remote • Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $21 per hour
Job Level
Mid-LevelSenior
About the role
- Provide a direct comprehensive evaluation of the estimated savings that borrowers may receive from the purchase of the solar system.
- Responsible for the collection of documents and comparison of borrower historical usage, estimated solar generation, and future benefits of the solar system.
- Assist the Financial Investigations team in determining the ideal resolution based on the estimated savings or loss of borrowers and the data presented at the time of sale if applicable.
Requirements
- Must demonstrate ability to communicate effectively, both verbal and written, at all levels of the organization
- Work independently and collaboratively
- Effectively interact with customers
- Exceptionally organized, detail-oriented, and efficient
- Highly proficient computer skills, including Excel, Microsoft Office, Word, and Outlook
- Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests
- Excellent problem-solving abilities
- Ability to work well under pressure and manage multiple priorities effectively.
- Flexibility to adapt to changing priorities and business needs.
- Strong data entry, case management, and documentation skills
- Time management
- Excellent communication and negotiation skills
- Must demonstrate knowledge of solar industry including solar sales practices, proposal/design software, and foundational understanding of residential solar system components
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data entrycase managementdocumentationproblem-solvingtime managementsolar sales practicesproposal softwaredesign softwareresidential solar system components
Soft skills
effective communicationcollaborationcustomer interactionorganizational skillsdetail-orientedefficiencydeadline managementflexibilityability to work under pressurenegotiation skills
