Client Services Representative

• Ensure timely and accurate delivery of solutions in line with customer needs and defined metrics for data entry, productivity, and quality.
• Develop technical understanding of client solutions and their features.
• Use tools, reports, and metrics to proactively monitor and analyze data.
• Build strong relationships with internal teams and external partners to meet client expectations.
• Collaborate with technology and project teams to ensure quality of deliverables.
• Align company and client data through reconciliation and system checks.
• Partner with operations and other teams to ensure consistent delivery of products and services.

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