Gainwell Technologies

Client Services Analyst I

Gainwell Technologies

full-time

Posted on:

Location Type: Remote

Location: Remote • Ohio • 🇺🇸 United States

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Salary

💰 $35,900 - $51,300 per year

Job Level

Mid-LevelSenior

About the role

  • Ensure timely and accurate delivery of solutions in line with customer needs and defined metrics for data entry, productivity, and quality.
  • Develop technical understanding of client solutions and their features.
  • Use tools, reports, and metrics to proactively monitor and analyze data.
  • Build strong relationships with internal teams and external partners to meet client expectations.
  • Collaborate with technology and project teams to ensure quality of deliverables.
  • Align company and client data through reconciliation and system checks.
  • Partner with operations and other teams to ensure consistent delivery of products and services.

Requirements

  • Healthcare industry experience preferred
  • Strong attention to detail with a focus on data quality and reconciliation across sources or platforms
  • Excellent communication skills, with a positive, professional, and customer-focused approach
  • Proficiency in Microsoft Excel, Visio, and PowerPoint.
Benefits
  • Flexible vacation policy
  • 401(k) employer match
  • Comprehensive health benefits
  • Educational assistance
  • Leadership and technical development academies

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data entrydata analysisdata reconciliationmetrics monitoringquality assurance
Soft skills
attention to detailcommunicationrelationship buildingcollaborationcustomer focus
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