GoodLeap

Client Services Representative

• Provide a direct comprehensive evaluation of the estimated savings that borrowers may receive from the purchase of the solar system.
• Responsible for the collection of documents and comparison of borrower historical usage, estimated solar generation, and future benefits of the solar system.
• Assist the Financial Investigations team in determining the ideal resolution based on the estimated savings or loss of borrowers and the data presented at the time of sale if applicable.

Client Support Energy Specialist

Product Manager

• Oversee end-to-end product lifecycle from concept to launch, ensuring timely delivery and execution through cross-functional collaboration with Engineering and Design teams
• Deliver a vision and roadmap that makes Ecosystem a key differentiator for Goodleap in the market and strengthens the moat around its business
• Partner with key stakeholders in sales, marketing, operations, design and research to co-create new products and bring them to market
• Influence the entirety of product and engineering organization to promote and codify an API-first product development philosophy
• Interface with enterprise customers and engage them in complex problem-solving with innovative solutions
• Innovate with new business/pricing models and partnerships with other companies that both deepen and broaden the target customer segments for Goodleap

Senior Product Manager, API Ecosystem

Operations

• Manage the day-to-day activities of a team of 8-12 employees which includes weekly check-ins, training, timesheet management, and coaching
• Reporting and oversight of team KPI’s related to O&M and dissolved installers
• Resolve executive level customer escalations in a timely manner
• Review repair quotes for accuracy and approve when appropriate. Organize and submit service provider invoices for payment.
• Onboard new installers and third party service providers while also negotiating favorable pricing and terms for GoodLeap

Assistant Manager, Operations & Maintenance

Frontend Engineer

• Define and communicate the technical vision and long-term roadmap for frontend development, ensuring alignment with product goals and business needs.
• Optimize the team to perform at their very best. Identify technical debt and craft an engineering roadmap.
• Provide technical and personal mentorship to earlier-career engineers, growing their ability to make an impact.
• Write detailed technical specifications.
• Collaborate with product and engineering leaders to align with business objectives.
• Review and debug code, and provide helpful coaching and feedback to other engineers.

Staff Frontend Engineer

Growth Marketing

• Proactively identify, qualify, and sign prospective GoodLeap partners to our Payments Platform. Obtain approval, provide training and on-going support.
• Work with current Business Development team to identify contractors on our platform who will be a great fit for our Payments Platform. Obtain approval, provide training and on-going support.
• Work in collaboration with Business Development Directors to ensure contractor success. Provide best in class business intelligence driven guidance to your assigned contractors to aid their growth and development.
• Innovate on sales processes, pitches, and approaches; provide feedback and enhancements, collaborate with other GoodLeap teams to continually improve a new initiative within a growing company.

Bilingual Payment Solutions Growth Manager

Payment Solutions Growth Manager

Product Operations

• Translate product and business strategies into coordinated launch and adoption plans.
• Align Sales, Marketing, Operations, and Customer Success on launch readiness and execution.
• Ensure feedback loops are in place to track effectiveness and refine GTM execution
• Monitor adoption and utilization metrics post-launch to confirm business objectives are being met.
• Coordinate across functions to close gaps in training, awareness, or engagement.
• Ensure that every stakeholder group executes its part in maximizing ROI of delivered products.
• Serve as the hub for aligning Go-to-Market, Product, and Business strategies into clear operational plans.
• Partner with Product and Business leadership to ensure that strategic intent translates into measurable market impact.
• Act as the operational voice back into leadership, highlighting adoption challenges and opportunities for improved execution.

Senior Product Operations Manager

QA Engineer

• Perform call, text, and email monitoring for various departments and provide professionally written, actionable feedback and information as it pertains to the improvement of performance, procedures, compliance, and customer experience
• Deliver professionally written reviews, reports, and information as they pertain to various departments and the company’s quality assurance needs
• Participate in quality calibration and ongoing quality assurance training
• Assist and back up with other duties, as assigned

Contact Center QA Specialist

Customer Support

• Initiating the sales process, building and managing prospect lists, and generating qualified leads for designated sales staff to follow up
• Representing GoodLeap as a subject matter expert during a series of calls to customers
• Provide exceptional customer service and support by utilizing strong verbal and written communication skills
• Offer additional GoodLeap products to customers that may benefit from GoodLeap's other services
• Update GoodLeap systems to ensure each interaction with a customer is well documented
• Handle issues with diplomacy to ensure customer satisfaction and escalate issues to management when necessary
• Complete other tasks as deemed appropriate by manager

Customer Care Advisor

• Design and execute comprehensive test plans for Salesforce applications, customizations, and integrations
• Perform functional, regression, integration, and performance testing across multiple Salesforce environments
• Test complex business processes involving Flows, custom Lightning components, and third-party integrations
• Validate data accuracy and integrity across system boundaries
• Ensure proper testing coverage for deployments using GitHub Actions CI/CD pipeline
• Develop and maintain automated test suites using appropriate tools and frameworks
• Create reusable test scripts and data sets for efficient regression testing
• Implement continuous testing practices within our GitHub Actions CI/CD pipeline
• Collaborate with development teams to integrate testing early in the development lifecycle
• Test across multiple Salesforce clouds (Sales Cloud, Service Cloud, Financial Services Cloud) and environments (sandbox vs. production)
• Validate deployments and change management processes
• Test integrations with external systems through middleware platforms (MuleSoft Anypoint)
• Test data flows and integrations with AWS S3 and Salesforce Data Cloud
• Understand and test modern Salesforce features including automation tools
• Ensure compliance with Salesforce best practices and governor limits
• Work closely with developers, business analysts, and product owners in agile sprints
• Participate in sprint planning, daily standups, and retrospectives
• Document test cases, results, and defects clearly and thoroughly
• Leverage Salesforce Event Logs for testing validation and issue troubleshooting
• Communicate testing progress and quality metrics to stakeholders

Quality Engineer, Salesforce

Attorney

• Process legal invoices per internal policies and billing guidelines; manage eBilling platform, matter creation, law firm and vendor onboarding.
• Prepare and analyze reports on legal spend, accruals, budgets, and matter-level cost tracking; collaborate with Finance for budgeting and forecasting.
• Maintain and optimize legal technology tools including contract lifecycle management (CLM), matter management, and eBilling.
• Monitor shared legal operations inboxes and respond to internal and external inquiries; support data entry, permissions, and workflow configuration.
• Onboard users and provide basic troubleshooting or training for legal systems.
• Support cross-functional legal and compliance projects; track timelines, deliverables, and dependencies; assist with change management initiatives.
• Create and maintain legal department resources including document repositories, trackers, and dashboards; handle ad hoc requests and continuous improvement projects.
• Collaborate closely with legal counsel, compliance, finance, and business stakeholders across the organization.

Legal Operations Coordinator

Collections

• Increase the collection of outstanding payments within our personal finance department, as an individual contributor in the collections process
• Identify accounts with overdue payments and find solutions to help bring their loan to a current status
• Maintain daily, weekly and monthly collection and metric goals
• Outbound/Inbound calls with clients to resolve debts owed
• All in compliance with Goodleap’s collections policies and procedures
• Resolve overdue bills and collect payments from individuals or businesses responsible for the debt
• Keep records of the amount owed and the length of the delinquency

Bilingual Collections Specialist

• Process legal invoices in accordance with internal policies and billing guidelines and assist with eBilling platform management (Legal Tracker), matter creation, reporting and onboarding.
• Prepare and analyze reports on legal spend, accruals, budgets and matter-level cost tracking; collaborate with Finance to support budgeting, accrual tracking and forecasting.
• Maintain and optimize legal technology tools, including contract lifecycle management, matter management and eBilling; support data entry, permissions, workflow configuration, onboarding, troubleshooting and basic training.
• Monitor shared legal operations inboxes and respond to internal and external inquiries; handle ad hoc requests and contribute to special projects and continuous improvement initiatives.
• Support cross-functional legal and compliance projects, tracking timelines, deliverables and dependencies and assist with change management initiatives.
• Create and maintain legal department resources including document repositories, trackers and dashboards.

• Process legal invoices in accordance with internal policies and billing guidelines.
• Assist with managing Legal Tracker (or other eBilling platforms), including matter creation, reporting and law firm and vendor onboarding.
• Prepare and analyze reports on legal spend, accruals, budgets and matter-level cost tracking.
• Collaborate with Finance to support legal budgeting, accrual tracking and forecasting.
• Maintain and optimize legal technology tools, including contract lifecycle management, matter management and eBilling.
• Monitor various shared inboxes managed by legal operations and respond to internal and external inquiries.
• Support data entry, permissions and workflow configuration under direction; help onboard users and provide basic troubleshooting or training.
• Support cross-functional legal and compliance projects, including tracking timelines, deliverables and dependencies.
• Assist with change management initiatives and efforts related to legal operations tools or policies.
• Create and maintain legal department resources including document repositories, trackers and dashboards; handle ad hoc requests and contribute to special projects and continuous improvement initiatives.

Financial Planning and Analysis

• Perform market analysis on products, equipment, and pricing trends in the solar industry and provide strategic recommendations.
• Develop, refine, and implement financial models, including tax equity / tax credit transfers, warehouse debt, back leverage and other forms of project financing to evaluate and present potential returns for GoodLeap and its financing partners.
• Support the management of, and deepen relationships with, existing investors, and strategically expand our investor base through introductory meetings, thorough due diligence sessions, and catering to special requests.
• Manage various consultants (including, but not limited to, appraisers, independent engineers, insurance consultants, REC consultants), and subcontracted service companies to execute financing transactions and support investor due diligence efforts.
• Collaborate with internal and external counsel to review, negotiate, and finalize definitive documentation with financing counterparties.
• Contribute to execution of GoodLeap's strategy for funding and managing solar lease and power purchase agreement projects; manage internal and external stakeholder relationships.

Capital Markets Associate, Project Finance

Social Media Manager

• Manage and execute tactics to grow GoodLeap’s social media presence across platforms (LinkedIn, YouTube, Instagram, Twitter, Facebook, etc.), including editorial calendar planning, implementation, copy writing, and reporting
• Develop social media content strategies to reach various business objectives and demonstrate sector thought leadership
• Build organic and paid social media marketing campaigns to amplify messages to key audience segments
• Set measurable goals for social content and cross‑channel programs; determine KPIs and measurement tools in collaboration with marketing team
• Collaborate with PR and product marketing teams to build holistic social media programming
• Analyze data, write concise metrics recaps and report results to the marketing team and management
• Manage online reputation
• Help manage social channels for related GoodLeap entities, including the nonprofit GivePower
• Work closely with communications, marketing, and creative teams to implement social media campaigns that resonate with stakeholders

• Initiate the sales process, build and manage prospect lists, and generate qualified leads for sales follow-up
• Represent GoodLeap as a subject matter expert during customer calls
• Provide exceptional customer service and support using strong verbal and written communication
• Offer additional GoodLeap products to customers when appropriate
• Update GoodLeap systems to document each interaction
• Handle issues diplomatically and escalate to management when necessary
• Complete other tasks as assigned by manager

• Oversee end-to-end product lifecycle from concept to launch, ensuring timely delivery and execution through cross-functional collaboration with Engineering and Design teams
• Deliver a vision and roadmap that makes Ecosystem a key differentiator for GoodLeap and strengthens the moat around its business
• Partner with key stakeholders in sales, marketing, operations, design and research to co-create new products and bring them to market
• Influence the entirety of product and engineering organization to promote and codify an API-first product development philosophy
• Interface with enterprise customers and engage them in complex problem-solving with innovative solutions
• Innovate with new business/pricing models and partnerships that deepen and broaden target customer segments for GoodLeap

• About GoodLeap: GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more.
• Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand.
• Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations.
• Our platform has led to more than $27 billion in financing for sustainable solutions since 2018.
• GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America.
• The Digital Collections Specialists are responsible for responding to borrowers via different digital communication channels with delinquent accounts, collecting past due payments, and providing appropriate payment solutions to cure borrower’s delinquency.
• This role will also maintain records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from the customer.

Digital Collections Specialist

Analyst

• About GoodLeap: GoodLeap is a technology company delivering financing and software products for sustainable solutions, including solar panels, batteries, HVAC, heat pumps, roofing, windows, and more.
• Supports GivePower nonprofit deploying water and clean electricity systems globally.
• Role: Develop and implement comprehensive compensation program aligning with business objectives and industry best practices.
• Responsibilities include conducting market research, analyzing compensation data, designing salary structures, drafting and approving job descriptions, ensuring compliance with labor laws, creating dashboards and reports, and educating HR partners and managers.

Strategic Compensation Analyst

Backend Engineer

• About GoodLeap: GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap’s proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018.

GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America.

Position Summary: We’re looking for a passionate and experienced Staff Software Engineer to join our team that owns the core of our payments technology. In this role, you’ll help design, build, and scale both our payments platform and customer-facing payment products, ensuring they are secure, reliable, and performant. You’ll collaborate closely with product managers, designers, and fellow engineers to deliver seamless payments experiences that power every transaction.

Staff Software Engineer, Payments - Backend

Full-stack Engineer

• About GoodLeap: GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more.
• Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand.
• Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap’s proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations.
• Our platform has led to more than $30 billion in financing for sustainable solutions since 2018.
• GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America.
• About the Role
• GoodLeap is building AI agents to empower professionals in the trades industries and homeowners to adopt sustainable solutions. As a Principal Software Engineer – AI Agents, you will play a critical and strategic role in shaping our next generation of intelligent, conversational, and task-driven products.
• This is a hands-on technical leadership role—you will architect, build, and deliver production-grade AI agent capabilities across our software ecosystem, while also setting the long-term technical direction and engaging in R&D-style innovation. You will work closely with product, design, and other engineering teams to ensure our AI solutions are reliable, scalable, and truly impactful for our customers.
• We are looking for someone who thrives in environments where deep technical expertise, strategic thinking, and execution excellence intersect.

Staff Software Engineer – AI Agents

• About GoodLeap: GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand.
• GoodLeap has funded more than $30 billion in financing for sustainable solutions since 2018.
• GoodLeap supports GivePower, building life-saving water and clean electricity systems helping 1.6+ million people across Africa, Asia, and South America.
• About the Role: GoodLeap is building AI agents to empower professionals in the trades industries and homeowners to adopt sustainable solutions. As a Principal Software Engineer – AI Agents, you will play a critical and strategic role in shaping our next generation of intelligent, conversational, and task-driven products.
• This is a hands-on technical leadership role—you will architect, build, and deliver production-grade AI agent capabilities across our software ecosystem, while setting long-term technical direction and engaging in R&D-style innovation.
• You will work closely with product, design, and other engineering teams to ensure our AI solutions are reliable, scalable, and truly impactful for our customers.
• We are looking for someone who thrives in environments where deep technical expertise, strategic thinking, and execution excellence intersect.