GoodLeap

Business Development Rep

• Proactively identify, qualify, and sign prospective GoodLeap partners; Works accounts under 2 million a year; coordinates handoff to outside sales team for anything over 2 million a year to outside sales team.
• Source new partnership opportunities through inbound lead follow-up and outbound cold calls and emails
• Develop a comprehensive knowledge of GoodLeap products and attributes, understand customer needs and requirements and help the two connect
• Work in collaboration with Business Development Directors to ensure partner success. Provide best in class business intelligence driven guidance to your assigned partners to aid their growth and development
• Innovate on sales processes, pitches, and approaches; provide feedback and enhancements, collaborate with other GoodLeap teammates to continually improve a new initiative within a growing company
• Clearly explain and position technical issues such as financial products and legal agreements
• Interact with Executive team members to develop new and enhance existing programs

Business Development Manager

Director

• Lead the analysis of GoodLeap’s originated asset performance, directing job cross-functional engagement with Servicing and Capital Markets Sales to build authoritative narratives around asset performance and operational trends.
• Build the narrative for and present strategic insights to GoodLeap’s current and prospective investor base, serving as the primary senior point of contact for recurring and ad hoc reporting on asset performance trends.
• Commission and direct bespoke research into borrower creditworthiness and GoodLeap’s customer positioning within the broader macroeconomic landscape, synthesizing findings for senior leadership and external investors.

Director of Investor Relations, Capital Markets

Backend Engineer

• Design, develop, and maintain scalable micro-services and APIs that integrate with Stripe and other payment gateways.
• Build secure, reliable, and compliant payment solutions with a focus on scalability and performance.
• Collaborate with the product team to understand business requirements and deliver high-quality solutions.
• Contribute to the entire software development lifecycle, from concept and design to testing and deployment.
• Stay updated on the latest trends and innovations in the payments space and bring new ideas to the team.
• Troubleshoot, debug, and resolve issues in a timely manner to maintain high system availability.

Senior Software Engineer, Payments – Backend

Frontend Engineer

• Design, build, and maintain robust, scalable, and high-performance frontend applications that power GoodLeap’s payments experience across web platforms, ensuring secure and seamless customer interactions.
• Own end-to-end delivery of features—from technical design through implementation, testing, and deployment—operating with a high degree of autonomy and accountability within a fast-moving team environment.
• Partner closely with product managers, designers, and backend engineers to deliver intuitive, reliable, and delightful payment experiences, driving alignment while maintaining strong engineering standards.
• Solve complex frontend challenges related to performance, scalability, resiliency, and security, particularly within payments and financial workflows.
• Establish and uphold best practices in frontend architecture, code quality, testing, and observability, including writing comprehensive unit and integration tests.
• Contribute to and evolve shared frontend systems (e.g., design systems, component libraries, micro-frontend architecture) to enable high team velocity and consistency across products.
• Proactively identify opportunities to improve developer experience, tooling, and processes, enabling the team to move faster while maintaining high quality.
• Stay current with emerging trends, technologies, and innovations in the payments space, and proactively bring new ideas and perspectives to the team to continuously improve our products and user experience.
• Operate effectively in a fast-paced, highly empowered team, where engineers are trusted to make decisions, challenge assumptions, and drive outcomes with minimal overhead.

Senior Software Engineer, Payments – Frontend

Administrative Assistant

• Assist in a variety of day-to-day administrative duties, including tracking legal claims, evidence management, handling requests from internal clients, interfacing with external and internal attorneys, and litigation management software system.
• Manage electronic files and other internal data, including entering data entry and preparing reports.
• Manage collection and organization of evidence for claim examination and the legal discovery process.
• Asist outside counsel with navigating through internal systems and processes.

Legal Administrative Assistant

Account Manager

• Oversee day-to-day Investor Relations operations, including investor reporting, inbound requests, servicing transfers, and ad hoc inquiries, ensuring all deliverables are completed accurately and within established SLAs.
• Lead and develop the IR team by setting expectations, monitoring performance, balancing workloads, and ensuring accountability to deadlines, quality standards, and investor requirements.
• Own tracking and execution of all IR deliverables, including maintaining centralized trackers, managing reporting calendars, and ensuring all commitments across internal teams and third-party servicers are completed on time.
• Serve as the primary point of coordination for investor requests and communications, partnering with Servicing, Capital Markets, Legal, and other internal teams to gather information, resolve issues, and deliver timely, accurate responses.
• Manage servicing transfer support and investor-related operational processes, ensuring accuracy, completeness, and alignment with contractual and regulatory requirements.
• Monitor SLA performance, identify risks or delays, escalate issues as needed, and implement process improvements to enhance efficiency, accuracy, and reliability of IR operations.
• Support the Sr. Manager of Investor Relations by preparing reporting summaries, status updates, and materials for internal leadership and investor discussions.

Investor Relations Manager

Full-stack Engineer

• Lead the design and development of scalable, secure applications across the stack—spanning modern React UIs to high-performance backend services.
• Design and build architecture that supports AI/ML-powered features across user-facing and API surfaces.
• Drive initiatives end-to-end—from ideation and planning to execution—by breaking down complex projects into MVPs and manageable, prioritized releases.
• Collaborate with product and engineering leaders to align solutions with business objectives.
• Ensure compliance with security best practices and data privacy regulations.
• Mentor mid-level and junior engineers, fostering a culture of growth, learning, and technical excellence.
• Evaluate and implement new technologies and tools to continuously improve our applications and development processes.
• Communicate clearly, engage with stakeholders, product managers and cross-functional teams to align on goals, share progress and manage expectations.

Senior Software Engineer – Tech Lead, Full-Stack

AI Engineer

• Design and lead backend architecture that supports AI/ML-powered features across Web, Mobile, SMS/Voice, and API surfaces
• Own end-to-end technical strategy for embedding LLMs, embedding stores, MCP Servers, and personalized content delivery
• Architect and implement agentic workflows, enabling LLM-powered Agents to orchestrate tools, APIs, and data sources to deliver intelligent, adaptive payment experiences
• Partner with product and design to scope features, validate feasibility, and ensure execution aligns with business impact
• Build tools and services (including MCP Server integrations) to help other team members experiment and ship AI-enhanced features responsibly and efficiently
• Influence engineering standards and promote excellence in observability, performance, and security
• Mentor engineers across teams, helping them level up in areas of backend architecture, AI integration, and delivery quality
• Collaborate with cross-functional partners across QA, Mobile, Data, Product, and Marketing

Staff AI Engineer, Payments

Product Manager

• Take ownership of GoodLeap’s card product at launch and drive its success in market — ensuring the product is performing, customers are activating, and issues are identified and resolved quickly.
• Lead the phased rollout strategy for the card product, expanding access to more customers over time in a deliberate and operationally sound way.
• Define what success looks like for the product at each stage of growth; establish the KPIs, health metrics, and customer experience benchmarks that guide decision-making as the product scales.
• Identify and address early friction points in the customer experience — from application through activation and ongoing card use — coordinating across teams to resolve them rapidly.
• Own and maintain the post-launch product roadmap for GoodLeap’s card product, balancing near-term operational needs with longer-term product vision and growth opportunities.
• Collaborate closely with product teams across GoodLeap — including Payments, B2B, Homeowner, Servicing, and Platform teams to align on shared systems, APIs, and product surfaces needed to deliver on the card product roadmap and support scaled rollout.
• Partner with Operations to ensure that there are the right operational processes in place to support the product needs as it scales.
• Manage relationships with the card product’s external vendor ecosystem — spanning multiple third-party partners across areas such as card issuing, underwriting, fraud, and servicing — ensuring vendors are performing to expectations and that their roadmaps align with product needs.

Staff Product Manager, Consumer Card

Senior Software Engineer, Frontend

• Architect, design, and evolve scalable, high-performance APIs in a distributed environment that power Web, Mobile, and partner integrations
• Lead integrations with payment processors and alternative payment rails, ensuring reliability, compliance, and future extensibility
• Collaborate cross-functionally with Product, Risk, Finance, and Operations to translate business requirements into resilient technical solutions
• Drive the full software development lifecycle, from technical design and implementation through testing, deployment, and post-launch support
• Mentor and guide engineers across the team, setting high standards for system design, security, scalability, and code quality
• Champion operational excellence by building and enforcing practices around observability, documentation, monitoring, and alerting
• Proactively identify, troubleshoot, and resolve complex technical issues to maintain high availability and seamless customer experiences