Senior Customer Success Manager – Key Accounts
Future Energy Ventures
Junior Client Engagement Specialist
Goldmarie & Friends GmbH
full-time
Posted on:
Location Type: Hybrid
Location: München • 🇩🇪 Germany
Visit company websiteJob Level
Junior
About the role
- Support in developing and implementing customer retention and digitalization strategies, including taking independent responsibility for subprojects.
- Actively design and implement innovative solutions to increase customer retention and digitalize business processes.
- Collaborate with the team on the conception and production of digital content.
- Analyze and report on project results, deriving recommendations for action for continuous improvement.
- Contribute to the analysis of market trends and customer feedback to identify opportunities for improvement.
- Manage and further develop existing client projects.
Requirements
- Experience in marketing, digital media, or related fields.
- Strong analytical and strategic thinking skills; curious and motivated to learn new topics and expand your capabilities.
- Technical know-how: basic IT skills and a general understanding of the technical implementation of digital projects are desirable.
- Excellent communication skills, both written and verbal.
- Team player: you enjoy working in a team and are open to feedback and collaboration.
- You bring new ideas and help develop fresh concepts.
- You can prioritize tasks effectively and work in a structured manner.
Benefits
- Personal and professional development within the fourth-largest agency network, plus access to the resources and expertise of a large digital group.
- Flexible working hours, a modern office in the heart of Munich, and the option to work from home.
- A motivated, supportive team and a culture that values innovation and collaboration.
- Startup mentality with flat hierarchies and short decision-making paths.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
customer retention strategiesdigitalization strategiesdigital content productionmarket trend analysisproject analysisstrategic thinkingIT skillsdigital project implementation
Soft skills
analytical skillscuriositymotivation to learnexcellent communicationteam collaborationcreativitytask prioritizationstructured work approach
