Goldmarie & Friends GmbH

Customer Success Manager

• Support in the development and implementation of customer retention and digitalization strategies, including independently taking on subprojects.
• Actively design and implement innovative solutions to increase customer retention and digitalize business processes.
• Collaborate with the team on the conception and delivery of digital content.
• Analyze and report project outcomes, deriving actionable recommendations for continuous improvement.
• Contribute to the analysis of market trends and customer feedback to identify opportunities for improvement.
• Manage and further develop existing client projects.

Junior Client Engagement Specialist