GLORY

Financial Planning and Analysis

• Build a sustainable base of business that meets and exceeds revenue and order intake objectives for agreed upon accounts in assigned territory.
• Support pipeline generation, prospecting, and early-stage opportunity development.
• Drive new business growth across the banking industry (Banks and Credit Unions).
• Work the entire sales pipeline daily, from creating new leads to closing new business.
• Maintain and grow business relationships developed.
• Heavy outbound calls to prospects and customers to drive bigger deals and more new opportunities.
• Develop, realize and maintain incremental revenue by selling and advocating GGS products and services.
• Utilize CRM software to document all sales activity, manage the sales pipeline and track opportunities.
• Maintain on-going relationships with multiple contacts throughout client’s organizations.
• Process all sales order paperwork in a timely fashion.
• Resolve customer conflicts quickly.
• Occasionally travel to customer and prospect sites, trade shows, and internal sales meetings.

Associate Director, Commercial Accounts – Financial Markets

• Heavy outbound calls to prospects and customers to drive bigger deals and more new opportunities.
• Revenue: Develop, realize and maintain incremental revenue by selling and advocating GGS products and services “to”, “through” and “with” prospective customers within specified territory and / or assigned accounts.
• Experience utilizing CRM software to document all sales activity, manage the sales pipeline and identify, track and facilitate closure of key opportunities.
• Maintain on-going relationships with multiple contacts throughout client’s organizations and effectively utilize internal resources to insure smooth delivery of products/ services and payment.
• Process all sales order paperwork in a timely fashion.
• Resolve customer conflicts quickly.
• Travel within geographic territory as required.
• Reside in major metropolitan city within territory.
• Travel to and attend trade shows promoting products when required as well as internal sales meetings arranged by the company.
• Maintains a consultative or solutions-oriented selling style.
• Experience and understanding of banking core systems and teller platforms a plus.

Director, Strategic Accounts – Financial Markets

Director

• Proactively generate and qualify new business opportunities through outbound prospecting and strategic account engagement
• Achieve assigned sales targets through effective pipeline management
• Manage full sales lifecycle from lead generation to close
• Maintain accurate CRM documentation and forecasting
• Develop and execute territory and account plans
• Build and sustain customer relationships
• Partner cross-functionally to deliver solutions
• Resolve customer issues quickly and professionally

Associate Director, Commercial Accounts – Retail Markets

• Proactively generate and qualify new business opportunities through outbound prospecting and strategic account engagement
• Achieve assigned sales (order intake) and revenue targets through effective pipeline management and strong closing skills
• Manage full sales lifecycle from lead generation to close
• Maintain accurate CRM documentation and forecasting
• Develop and execute territory and account plans
• Build and sustain customer relationships
• Partner cross-functionally to deliver solutions
• Resolve customer issues quickly and professionally
• Represent the company at industry events and meetings
• Travel within assigned territory for customer meetings

Director, Commercial Accounts – Retail Markets

• Heavy outbound calls to prospects and customers to drive bigger deals and more new opportunities
• Proactively generate and qualify new business opportunities through outbound prospecting and strategic account engagement
• Achieve assigned sales (order intake) and revenue targets through effective pipeline management and strong closing skills
• Manage full sales lifecycle from lead generation to close
• Maintain accurate CRM documentation and forecasting
• Develop and execute territory and account plans
• Build and sustain customer relationships
• Partner cross-functionally to deliver solutions
• Resolve customer issues quickly and professionally
• Represent the company at industry events and meetings
• Travel within assigned territory for customer meetings

Field Engineer

• Directly manage all aspects of customer service and care with our clients
• Independently troubleshoot and repair a variety of high-speed cash-handling equipment
• Track and manage parts/tools
• Stay abreast of changes in technical and functional elements of GLORY equipment
• Ensure overall customer satisfaction
• Diagnose system problems and make repairs
• Keep customer apprised of progress during maintenance or a down system situation
• Complete machine installations, Engineering Change Notices that affect system upgrades, and Hardware /Software upgrades that may require technical assistance
• Any other job responsibilities as assigned within scope of position. The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified
• Adhere to safety guidelines and policies, complete required Environmental Health & Safety training, timely reporting of any job site accidents (for an injury or property damage)

Field Service Technician

• Undertake a mix of planned maintenance, installations/upgrades, and priority attendance when a customer has a time-critical issue.
• Diagnosing faults efficiently using a structured approach (symptoms → logs/data → root cause → fix).
• Use a Windows laptop to access tools, review logs, complete updates/configuration, and document actions.
• Perform network connectivity tasks (LAN connections, IP settings, basic troubleshooting) to access device interfaces and confirm communications.
• Repair and maintain electro-mechanical systems (modules, sensors, motors, transport mechanisms, power components).
• Carry out preventative maintenance to reduce downtime and improve reliability.
• Provide clear customer updates and set expectations during service activity.
• Complete accurate job documentation (work completed, parts used, findings, next steps) to support first-time fix and audit quality.
• Escalate effectively when needed — providing clear evidence, logs, and fault context to technical support.
• Work to agreed service levels (SLAs) that help keep customer operations running smoothly because most work is planned and scheduled. When a customer has a time-critical issue, you’ll prioritise it with support from scheduling and technical teams — aiming for a first-time fix and minimal disruption.

Field Service Engineer

• Directly manage all aspects of customer service and care with our clients
• Independently troubleshoot and repair a variety of high-speed cash-handling equipment
• Track and manage parts/tools
• Stay abreast of changes in technical and functional elements of GLORY equipment

Associate Director, Commercial Accounts – Financial Markets

Director, Strategic Accounts – Financial Markets

Associate Director, Commercial Accounts – Retail Markets

Director, Commercial Accounts – Retail Markets

Director, Commercial Accounts – Retail Markets

Field Service Technician

Field Service Engineer

Field Service Technician

Field Service Technician

Field Service Technician

Field Service Technician

Field Service Technician

Field Service Technician

Field Service Technician

Field Service Technician – 2nd shift