GitLab

Backend Engineer

• Design, build, and maintain backend services
• Collaborate with cross-functional teams to enhance product features
• Optimize applications for performance and scalability
• Contribute to architecture discussions and decisions
• Drive technical debt reduction efforts

Senior Backend Engineer – Authorization

Product Marketing

• Collaborate on an end-to-end GTM strategy and execution for GitLab Duo Agent Platform and AI capabilities, emphasizing how intelligent orchestration enables software teams and their AI agents to stay in flow across the complete software lifecycle—addressing the "AI Paradox" where faster coding doesn't translate to faster delivery when the rest of the lifecycle remains fragmented.
• Lead positioning and narrative for GitLab's AI capabilities, articulating how we bring software teams and their AI agents together, eliminate gaps between traditionally-manual software lifecycle stages, and unify DevOps, Security, and AI workflows into a single orchestrated system where teams orchestrate from above while agents execute within.
• Develop and execute go-to-market strategies for usage-based AI monetization and consumption-based offerings that demonstrate clear customer value.
• Partner with Product Management, Sales, Customer Success, and Engineering to understand how customers are navigating AI modernization journeys, validate market problems around toolchain fragmentation and tool-specific AI agents, and translate them into clear messaging, revenue plays, pricing strategies, and launch priorities.
• Build and continuously refine compelling positioning and messaging for AI capabilities, including persona-specific content for platform engineering leaders, DevOps directors, technology executives, and developer teams.
• Define and execute comprehensive go-to-market plans for new AI capabilities, agents, workflows, and usage-based offerings, ensuring launches are timely, impactful, and tightly aligned with sales, field marketing, partner ecosystem, and digital marketing motions while delivering measurable pipeline and revenue impact.
• Serve as the subject matter expert for AI and intelligent orchestration within Product Marketing, synthesizing analyst feedback, market trends, competitive insights, and customer proof points into differentiated narratives that position GitLab's architectural advantages over AI coding tools and fragmented toolchain approaches.
• Create and maintain high-impact sales enablement materials such as pitches, playbooks, FAQs, objection-handling guides, use case libraries, and pricing and packaging comparison guides that help scale AI-focused sales motions and accelerate deal velocity.
• Build emerging external thought leadership in AI for software teams through speaking engagements, content programs, analyst briefings, and other opportunities that highlight our position as the intelligent orchestration platform where teams stay in flow with their AI agents.
• Partner with Product Marketing Managers on AI positioning, usage-based monetization, and go-to-market strategies within your area of expertise.
• Lead complex, cross-functional initiatives involving sales, product, growth, and marketing teams to drive AI adoption and revenue.

Lead Product Marketing Manager, AI

Recruitment

• Build and lead a high-performing recruiting team across G&A functions, including People, Legal, Finance, and CIO, while fostering a culture of accountability, growth, and high standards
• Design and execute recruiting strategies that scale with GitLab's growth, including structured interview processes and hiring frameworks tailored to the unique demands of each G&A function
• Partner strategically with senior G&A leaders to understand talent requirements, provide market insights, and guide hiring decisions through complexity and trade-offs
• Champion diversity, equity, and inclusion throughout all recruiting processes and hiring decisions
• Carry a personal requisition load when needed, focused on senior and specialized G&A roles, staying close to the work and modeling what great recruiting looks like for your team
• Develop and mentor recruiters through coaching, feedback, and clear development plans, building team capability while keeping engagement high
• Use data and analytics to track team performance, surface bottlenecks, and continuously optimize hiring strategies across the G&A portfolio
• Collaborate cross-functionally with People Business Partners, Compensation, and Finance to drive workforce planning and ensure seamless candidate and stakeholder experiences

Manager, G&A Recruiting

Business Development Rep

• Execute outbound prospecting initiatives to generate qualified meetings and pipeline in your assigned territory.
• Generate New Logo opportunities and Growth opportunities on existing customer accounts.
• Conduct high-level discovery conversations with target accounts to understand business needs, qualify opportunities, and create Sales Accepted Opportunities (SAOs).
• Meet or exceed monthly and quarterly BDR-sourced Sales Accepted Opportunity (SAO) targets (e.g., Stage 1 and Stage 3 opportunities) by consistently converting qualified prospects into opportunities.
• Research and prioritize target accounts using business and industry knowledge to identify key players, uncover compelling events, and develop tailored outreach strategies.
• Execute a multi-touch outreach cadence (call, email, social, etc.) to all prospects in your assigned territory using Outreach to maximize engagement and conversion rates.
• Manage, track, and accurately report all prospecting activities and pipeline in Salesforce to provide clear visibility into performance and forecast.
• Collaborate with Field, Corporate, and Digital Marketing, Sales, and Customer Success teams to build targeted account lists, campaigns, and call strategies. Attend regional marketing events to engage participants, generate leads, and drive qualified Sales Accepted Opportunities (SAOs).
• Document and continuously improve Business Development Representative processes in the GitLab handbook in partnership with your Business Development Manager. Mentor new BDR hires to help them ramp quickly and navigate key accounts.

Business Development Representative, FinServ

• Execute outbound prospecting initiatives to generate qualified meetings and pipeline in your assigned territory.
• Conduct high-level discovery conversations with target accounts to understand business needs, qualify opportunities, and create Sales Accepted Opportunities (SAOs).
• Meet or exceed monthly and quarterly BDR-sourced Sales Accepted Opportunity (SAO) targets by consistently converting qualified prospects into opportunities.
• Research and prioritize target accounts using business and industry knowledge to identify key players, uncover compelling events, and develop tailored outreach strategies.
• Execute a multi-touch outreach cadence (call, email, social, etc.) to all prospects in your assigned territory using Outreach.io to maximize engagement and conversion rates.
• Manage, track, and accurately report all prospecting activities and pipeline in Salesforce to provide clear visibility into performance and forecast.
• Collaborate with Field, Corporate, and Digital Marketing, Sales, and Customer Success teams to build targeted account lists, campaigns, and call strategies, and attend regional marketing events to engage participants, generate leads, and drive qualified Sales Accepted Opportunities (SAOs).
• Document and continuously improve Business Development Representative processes in the GitLab handbook, in partnership with your Business Development Manager, and mentor new BDR hires to help them ramp quickly and navigate key accounts.

Business Development Representative, Swedish Speaking

Customer Success Manager

• Mentor and enable the team to exceed company growth and retention forecasts
• Work with the Customer Success Director to help establish and manage goals and responsibilities for CSMs
• Manage a team of highly motivated, customer-focused CSMs to manage the overall health and care of accounts (e.g., onboarding customers, stage adoption, executive business reviews, and successful renewals)
• Ensure the CSMs exceed GitLab expectations in core knowledge, communication, and execution
• Challenge the team and yourself to learn and grow as trusted advisors to customers continually
• Provide leadership and guidance to coach, motivate and lead the team members to their optimum performance levels and career development, providing timely feedback and development assistance
• Manage resource assignments and staffing levels, including recruitment as needed
• Identify and implement improvements to the processes and tools used
• Develop senior-level relationships with customers
• Partner with other team leaders to ensure the customer is supported in times of escalation
• Develop strong relationships with Engineering and Product to ensure cohesion and shared understanding of goals, initiatives
• Oversee initiatives set forth in OKRs
• Work together with the other managers to execute strategies and vision with the Director
• Represent GitLab leadership and reflect our GitLab values in internal and external interactions

Manager, Customer Success

Business Development Representative, Spanish Speaking

Business Development Representative, German Speaking

Business Development Representative, Dutch Speaking

• Drive the success and adoption of GitLab’s paid success plan offerings and services across the EMEA region.
• Lead a team of Customer Success Architects who partner directly with customers on GitLab’s DevSecOps platform.
• Work closely with Sales and other go-to-market teams to shape compelling service offerings, articulate our value, and identify new and expansion opportunities.
• Use feedback, data, and insights from customers and internal stakeholders to continuously improve how we deliver success services.
• Collaborate asynchronously with customer success, support, professional services, product management, engineering, and marketing to ensure our success services align with GitLab’s strategy and customer needs.
• Build a high-performing team culture, establish clear performance indicators for service offerings and revenue, and refine how we scale best practices across regions.

Manager, Customer Success Architects, EMEA

Sales

• Leads major ecosystem partner initiatives, develops long-term strategic plans for ecosystem partner growth.
• Extensive communication both internally at senior levels and externally with major partners.
• Influences key strategic decisions and ecosystem partner performance.
• Coordinates the involvement of GitLab team members, including sales leadership, support, etc. as needed to ensure meeting sales targets and ecosystem sales objectives.
• Builds, maintains, and manages relationships with the GitLab field sales organization.
• Proactively engages with GitLab AEs, ASMs and geo leadership.
• Works closely with local System Integrators, Solution providers, Managed Services Partners and Hyperscalers (AWS & Google).
• Designs and executes comprehensive joint business plans with partners, including detailed partner account mapping, go-to-market strategies, and governance models to ensure a robust and mutually beneficial relationship.
• Identifies and supports regional-specific demand generation/pipeline building activities with strategic partners.
• Contributes to quarterly business reviews (QBRs) within your assigned territory.
• Participates in annual planning within the Ecosystem organization.
• Provides cloud-related weekly forecasts and/or progress reports.
• Prepares presentations, territory plans and reports as required.
• In-depth understanding of strategic ecosystem partners, industry dynamics, and advanced business operations.

Ecosystem Sales Manager

• Maintain and improve the Omnibus GitLab package so GitLab components work reliably in self-managed deployments.
• Develop and support GitLab Helm Charts for scalable, production-ready Kubernetes deployments.
• Enhance the GitLab Environment Toolkit (GET) and validated reference architectures used by enterprise and internal users.
• Support and extend the GitLab Operator for Kubernetes-native lifecycle management of GitLab installations.
• Improve the installation, upgrade, and day-to-day operating experience across supported self-managed platforms.
• Collaborate with Security to address vulnerabilities and strengthen secure defaults and configurations across the deployment stack.
• Build and maintain automation and continuous integration and continuous deployment pipelines that validate deployment tooling across Omnibus, Charts, GET, and the Operator.
• Partner with Distribution Engineers, Site Reliability Engineers, Release Managers, and Development teams to integrate new features and keep user-facing documentation accurate and useful.

Intermediate Backend Engineer, Gitlab Delivery

• Guide the technical vision and architecture for GitLab’s cloud-native, self-managed deployments and upgrade workflows.
• Establish operational maturity standards, service integration patterns, and deployment models that help development teams manage the lifecycle of their components.
• Design and maintain Kubernetes Operators, Helm charts, and upgrade orchestration tooling for self-managed GitLab deployments across varied environments.
• Develop automation and integration frameworks for database migrations, rolling deployments, compatibility checks, and rollback paths.
• Define database and application lifecycle strategies, including safe PostgreSQL migration approaches and validation mechanisms that reduce downtime risk.
• Work with Product Management, GitLab.com Site Reliability Engineering, GitLab Dedicated, and development teams to align deployment patterns with customer needs.
• Mentor engineers and enable customer-facing teams through design reviews, code reviews, documentation, and runbooks.
• Drive observability, testing, performance, and resilience practices for self-managed deployments, and contribute to incident response and post-incident learning.

Staff Backend Engineer, Gitlab Delivery

• Maintain and evolve the Omnibus GitLab package to support reliable, production-ready self-managed deployments, improving deployment stability, increasing upgrade success rates, and reducing escalation rates.
• Develop and improve GitLab Helm Charts so core components integrate cleanly and scale across supported environments, reducing deployment friction, shortening time to deploy, and improving operational consistency at scale.
• Enhance the GitLab Environment Toolkit (GET), validated reference architectures, and the GitLab Operator for secure, Kubernetes-native lifecycle management, improving reliability, strengthening security baselines, and accelerating adoption in customer environments.
• Improve installation, upgrade, and operational workflows across deployment methods to create a consistent experience for self-managed customers, reducing operational overhead, lowering failure rates, and increasing consistency across deployment methods.
• Partner with Security to address vulnerabilities and deliver secure defaults and configurations in the deployment stack, reducing exposure to vulnerabilities and improving baseline security across self-managed deployments.
• Build and maintain automation and continuous integration and continuous delivery pipelines that validate and test Omnibus, Charts, GET, and the Operator, increasing release confidence, improving test coverage, and reducing regressions across deployment tooling.
• Work closely with Distribution Engineers, Site Reliability Engineers, Release Managers, and Development teams to integrate new features into deployment methods and keep them reliable, scalable, and aligned with customer needs, improving delivery readiness and reducing operational issues after release.
• Guide architectural decisions, mentor backend engineers, and contribute to the roadmap for self-managed delivery, improving technical quality, accelerating delivery effectiveness, and strengthening team execution.

Senior Backend Engineer, Gitlab Delivery

Engineering Manager

• Guide a globally distributed engineering team and create an environment where team members can do strong work and grow in an all-remote, asynchronous setting.
• Hire onboard, and develop team members who align with GitLab’s values and contribute to an outcome-focused engineering organization.
• Manage and improve agile, asynchronous workflows so the team can deliver deployment tooling and services iteratively and reliably.
• Partner with Product Management and engineering peers across Infrastructure Platforms to align team priorities with customer needs and business goals.
• Own the reliability, upgrade experience, and operational simplicity of GitLab deployments across self-managed environments, GitLab.com, and GitLab Dedicated.
• Improve deployment patterns, observability, zero-downtime capabilities, and upgrade orchestration for customers running GitLab on their own infrastructure.
• Apply technical judgment in areas such as Kubernetes Operators, Helm charts, and stateful application delivery to guide choices and unblock the team.
• Participate in incident management and collaborate with reliability and development teams to help support the availability of GitLab.com.