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Senior Product Manager, Tenant Scale
GitLabSenior Product Manager shaping GitLab's tenant data portability and scalability. Collaborating with engineering and product teams to define requirements and deployment strategies.
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Drive product direction for tenant scale and unified deployment capabilities across GitLab.com, Dedicated, and future deployment models, moving this work from concept into a deployment model teams can build on in your first year.
- Define requirements for our unified deployment platform, including the capabilities needed before tenants can be hosted in a unified deployment unit.
- Partner closely with engineering counterparts and highly technical teams to turn infrastructure constraints and platform needs into clear product direction.
- Collaborate with product peers across the platforms organization, including teams working on GitLab.com and adjacent infrastructure areas.
- Engage with internal and external customers to understand needs related to isolation, regional deployment, compliance, and operational readiness.
- Facilitate tradeoff discussions around scalability, tenant encapsulation, deployment consistency, and platform unification.
- Translate complex technical concepts into product plans, priorities, and documentation that align distributed teams on delivery milestones for tenant portability and platform unification.
- Support a collaborative team model where product managers share ownership across a common pool of work and step into the areas where they can have the most impact.
Requirements
What you’ll need- Experience managing product work in technical domains such as infrastructure, scalability, platform architecture, software delivery, or cloud services.
- Ability to work effectively with deeply technical engineering teams and build credibility in discussions about system design, deployment models, and platform constraints.
- Knowledge of how SaaS or platform-based systems scale, including concepts such as multitenancy, horizontal scalability, autoscaling, workload isolation, and production readiness.
- Comfort working with customers or internal stakeholders on complex requirements, including operational, compliance, or regional deployment needs.
- Skill in turning ambiguous technical problems into clear product strategy, priorities, and actionable plans.
- Experience collaborating across product, engineering, user experience, and other cross-functional partners in a distributed environment.
- Strength in clear written and verbal communication, especially when explaining complex infrastructure topics to different audiences.
- Openness to candidates who bring transferable experience from engineering, technical support, or adjacent product roles relevant to large-scale platforms.
Benefits
Comp & perks- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental leave
- Home office support
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product managementinfrastructurescalabilityplatform architecturesoftware deliverycloud servicesmultitenancyhorizontal scalabilityautoscalingworkload isolation
Soft Skills
collaborationcommunicationcredibility buildingproblem-solvingstrategic thinkingcustomer engagementtradeoff facilitationdocumentationteam ownershipadaptability