GigaBrands

QA Automation Engineer

• Build and improve AI pipelines for client performance insights
• Improve RAG retrieval quality (re-ranking, chunking, hybrid search)
• Add tool use / function calling for real-time data in LLM pipelines
• Debug classification errors and improve model accuracy
• Optimize LLM costs, latency, and performance
• Build dashboards for AI metrics and usage monitoring
• Add observability and tracing to AI pipelines
• Expand content quality systems to new formats and use cases

Full Stack Automation Engineer

General

• Initiate and conduct final sales calls with potential clients
• Understand client needs and tailor presentations to address objections effectively
• Negotiate contracts and close sales effectively while maintaining a positive client relationship
• Maintain detailed records of sales activities and client interactions in our CRM tool
• Collaborate with the sales and marketing teams to optimize future outreach strategies
• Meet and exceed monthly sales targets and performance metrics

Closer

Brand Manager

• Own all client communication - every email, every Slack thread, every meeting. You are the face of GIGABRANDS for your accounts. This is non-negotiable.
• Manage 10-15 Amazon brands with a relentless focus on growth, retention, and proactive communication.
• Proactively develop and communicate account strategy — don't wait for clients to ask. Anticipate their needs and bring recommendations before they request them.
• Review all reports, decks, and deliverables from your PPC Specialist and Account Manager before they reach the client. Nothing goes out unreviewed.
• Track and report on sales targets and growth KPIs every week. Flag fiscal concerns — budget overruns, underperformance, missed targets — immediately. Don't surface problems at the quarterly review.
• Maintain 30/60/90 day goals for each account and drive progress with clarity and urgency.
• Proactively share wins with clients. Don't wait for the biweekly meeting to celebrate a sales spike or a catalog improvement.
• Build relationships beyond performance metrics — know your clients' business goals, team dynamics, and stressors. The Brand Manager is the first and last line of defense against churn.
• If a client goes silent, follow up. Call and text if needed. Silence on our side creates churn.
• Lead your Pod — Account Manager, PPC Specialist, and Graphic Designer — with clarity and accountability.
• Delegate tasks in ClickUp with start date, end date, time estimate, and priority level clearly defined for every task.
• Triage all incoming requests before routing to the team — protect your Pod's focus time.
• Conduct biweekly Pod-level check-ins to align on account health, priorities, and capacity.
• Handle capacity planning for your entire Pod, not just your own workload.
• Mentor and support Junior Brand Managers and Account Managers as the team grows.
• Model core values in every interaction — you set the tone for your Pod.
• Maintain immaculate ClickUp boards at all times — every task logged, every deadline tracked, every board actively followed up on.
• Log every task — internal meetings, external meetings, recurring audits, ad hoc requests with start date, due date, time estimate, and priority level.
• After every client meeting, convert all notes and action items into ClickUp tasks before EOD. No action item left undocumented.
• After daily Slack and email reviews, add any new ad hoc tasks to ClickUp with time estimates by EOD.
• Schedule all recurring tasks (internal meetings, external meetings, regular audits) in ClickUp at the start of each week.
• Centralize all client data, strategy notes, and decisions in agreed tools , ClickUp, Notion, and the Central Brain.
• Use the Eisenhower Matrix to distinguish urgent vs. important tasks and delegate accordingly.
• Ensure all meeting recordings are captured via tl;dv, with notes processed through Google Gemini.
• Implement at least one process automation or workflow improvement per week, find the 1% every time.
• Analyze new strategies, document results, and share learnings with your Pod.
• Prepare for every meeting: review the deck, confirm all previous action items are addressed in the update, and brief your AM and PPC Specialist on strategy and logic before the call.
• Run post-meeting follow-up: create all ClickUp tasks before EOD, assign to correct Pod members with dates and time estimates, send a client follow-up summary where appropriate, and update the 30/60/90 day goal tracker.
• Participate in "husks" - GIGABRANDS' internal team-building and peer development sessions where you collaborate with peers and learn from senior leaders.
• Attend and actively contribute to weekly upskilling classes; Senior Brand Managers take on a mentoring role to support the broader team.
• Read and apply frameworks from Extreme Ownership by Jocko Willink and Own Your Day, Own Your Life by Aubrey Marcus — these are part of how we operate, not optional reading.
• Embrace expanded responsibilities as the company scales. This role grows with the business.

Bookkeeper

• Monitor banking portals and financial systems for activity and urgent updates
• Review and reconcile Stripe transactions and payouts
• Perform daily bank reconciliations and verify card activity
• Record and categorize transactions in QuickBooks
• Maintain Excel financial trackers and ensure cross-platform accuracy
• Track subscriptions, recurring expenses, and spending limits
• Review, issue, and follow up on invoices
• Update cash flow forecasts and track expected vs. actual payments
• Coordinate with Sales to validate pipeline data and client onboarding
• Prepare and submit end-of-day P&L reports
• Prepare POD-wise performance and capacity updates
• Manage financial onboarding and offboarding of employees
• Update client billing records and reconcile POD revenue
• Track contract status and documentation
• Coordinate with tax and legal advisors on compliance matters
• Update employee payout data within the P&L
• Execute full monthly close in QuickBooks
• Generate Cash Flow, P&L, and Variance reports
• Prepare executive-level financial summaries
• Monitor tax compliance (including 941 filings and deadlines)
• Process payroll and commissions
• Prepare cash flow movement and liquidity analysis
• Produce POD-wise performance reporting
• Update company financial scorecard (revenue, margins, churn, KPIs)
• Manage recurring payments and international transfers
• Support executive financial administration where required

Account Executive

• Run 50+ discovery & audit/strategy calls per month
• Open every call with a clear frame and agenda
• Run real discovery & qualification
• Present the audit credibly and translate findings into actionable insights
• Close pitches effectively
• Own follow-up like a system and capture detailed prospect information
• Hit monthly cash targets and maintain pipeline accuracy
• Leverage the AI stack while keeping communication human

Full Stack Automation Engineer

Closer

Brand Manager

Bookkeeper

Sales Executive – B2B Closer