GigaBrands

Brand Manager

• The Brand Manager is a key member of the client success and operations team at GIGABRANDS. Sitting between the Brand Director and Junior Brand Managers, this role is responsible for managing day-to-day client accounts, executing strategies that drive sales, and ensuring exceptional service delivery across multiple Amazon brands.
• As a Brand Manager, you’ll work closely with internal teams across PPC, SEO, design, and catalog management to bring client strategies to life. You’ll act as a trusted partner to clients—balancing relationship management, operational execution, and performance optimization.
• You’ll also participate in “husks”—our internal team-building and development sessions—where you’ll collaborate with peers, learn from senior leaders, and help foster a culture of continuous growth and learning. Senior Brand Managers also take part in weekly upskilling classes to mentor and support the broader team.

Senior Brand Manager

Sales Development Rep

• Engage inbound and outbound leads via calls, email, and messaging platforms
• Qualify prospects based on fit, needs, readiness, and budget
• Communicate GigaBrands’ Amazon-focused services clearly and confidently
• Assess prospects’ experience with Amazon Seller Central and/or Vendor Central
• Handle high-level objections and clarify expectations before handoff
• Book qualified, well-prepared prospects into Closer calendars
• Provide clean, structured handoff notes so Closers can focus on conversion
• Maintain accurate CRM records and follow-up sequences
• Collaborate closely with Closers and Marketing to improve lead quality and messaging
• Consistently meet or exceed activity, booking, and qualification targets

Sales Development Representative – Appointment Setter

Ecommerce

• Lead and execute final-stage sales calls with qualified prospects
• Identify client needs and tailor solutions to address concerns and objections
• Negotiate terms, present proposals, and close deals while nurturing a positive client experience
• Maintain accurate CRM records of sales activities and client interactions
• Collaborate closely with sales and marketing to refine messaging and outreach strategies
• Consistently meet and exceed monthly sales targets and performance metrics

Senior Growth Closer – e-Commerce Sales

• Manage assigned client accounts, focusing on retention, growth, and value delivery
• Serve as the main point of contact between clients and GigaBrands
• Oversee execution of core services: PPC, SEO, catalog optimization, design, and performance troubleshooting
• Develop and present strategic account plans, ensuring alignment with client goals
• Lead a team of Amazon specialists and Jr. Brand Managers, fostering accountability and growth
• Delegate tasks effectively across international teams and track performance outcomes
• Maintain organized, transparent project management systems using ClickUp
• Monitor client KPIs, drive sales performance, and proactively identify areas for improvement
• Ensure operational excellence and adherence to GigaBrands’ service standards

Recruitment

• Partner with directors and managers to understand hiring needs and design effective recruitment strategies**
• Source, screen, and recruit candidates that best fit open roles**
• Lead end-to-end recruitment for multiple roles across different functions**
• Support and coordinate the onboarding process for new hires**
• Maintain accurate employee records and HR data, including new hire documentation**
• Contribute to HR operations across multiple areas (excluding payroll and legal)**
• Provide regular updates and reports to the HR Manager for guidance and alignment**
• Ensure HR processes are efficient, compliant, and aligned with company culture and values

Senior Brand Manager

Sales Development Representative – Appointment Setter

Senior Growth Closer – e-Commerce Sales

Brand Manager

Senior Recruitment Specialist