GetixHealth

Recruitment

• Manage full-cycle recruiting for entry-level and professional positions.
• Partner with hiring managers to understand staffing needs and develop recruiting strategies.
• Create and post job advertisements across multiple recruiting platforms.
• Source qualified candidates through job boards, social media, networking, referrals, and other recruiting channels.
• Review resumes and applications to identify qualified candidates.
• Conduct phone screens and initial candidate assessments.
• Coordinate interviews between candidates and hiring managers.
• Maintain consistent communication with candidates throughout the hiring process.
• Prepare offer letters and assist with the offer process.
• Coordinate pre-employment screenings and onboarding activities.
• Ensure applicant tracking system (ATS) records are accurate and up to date.
• Participate in job fairs, recruiting events, and community outreach efforts as needed.
• Assist with employer branding initiatives and social media recruiting efforts.
• Maintain compliance with all applicable employment laws and company policies.
• Generate recruiting reports and hiring metrics as requested.
• Perform other duties as assigned.

Talent Acquisition Specialist

Human Resources

• Coordinating new hire onboarding activities and orientation logistics
• Processing I-9s and E-Verify requirements
• Managing onboarding tasks through UKG and other HR systems
• Tracking background screenings and partnering with vendors to expedite completion
• Maintaining employee records and digital personnel files
• Processing employee separations and employment verification requests
• Monitoring HR email inboxes and responding to employee inquiries
• Assisting with employee communications, recognition programs, and engagement initiatives
• Supporting HR projects and process improvement efforts
• Coordinating with IT and hiring teams for new hire setup and orientation readiness
• Providing outstanding customer service to current, former, and prospective employees.
• Perform other HR duties as assigned.

HR Assistant

Customer Support

• Ensure that client-assigned healthcare accounts are billed and paid both accurately and timely.
• Assist patients with billing inquiries, payments, payment plans, claims, benefits, and coverage.
• Respond to telephone inquiries (inbound/outbound), utilizing standard procedures and scripts.
• Gather information, perform research, and resolve customer inquiries.
• Communicate appropriate options for resolution in a timely manner.
• Inform customers/patients about services available and assess their needs.
• Schedule work to ensure accurate phone coverage, prioritize calls and escalate as required.
• Assist in planning and implementing department goals and make recommendations to management to improve efficiency and effectiveness.

Customer Service Representative – Part Time

• Handle 60+ inbound and outbound calls per day related to billing, payments, medical claims, and coverage questions.
• Respond to telephone inquiries using standard procedures and scripts.
• Gather required information, research account details, and resolve customer concerns accurately and promptly.
• Clearly explain billing information, insurance benefits, and available services to patients.
• Assess patient needs and provide appropriate solutions or escalate issues when necessary.
• Schedule work to ensure optimal call coverage and maintain daily productivity.
• Collaborate with leadership and peers using screen-sharing tools to support real-time problem-solving and performance goals.
• Support department initiatives and contribute to continuous improvement efforts.
• Maintain strict adherence to HIPAA regulations and confidentiality policies.
• Assist with department goals and recommend improvements to enhance efficiency.
• Perform other duties as assigned to support the team and organizational success.

Healthcare Customer Service Specialist

Insurance

• Review self-pay accounts to verify insurance coverage.
• Analyze and resolve unpaid claims.
• Contact insurance carriers for claim status and payments.
• Research claims using online tools.
• Gather and submit supporting documentation to insurance carriers.
• Submit appeals when necessary.
• Review and apply contractual terms.
• Communicate with patients/guarantors to expedite claims.
• Assist with special projects and additional duties as needed.
• Ensure compliance with information security policies.
• Monitor inventory and provide reporting on open claims.
• Report security risks as per procedures.

Team Lead – Prior Auths, Insurance Verification

• Provide administrative support for daily Benefits operations and employee inquiries.
• Respond to employee questions regarding health, dental, vision, life insurance, PTO, and retirement benefits.
• Maintain compliance with federal, state, and local employment and benefits regulations.
• Conduct research on regulatory changes and assess impact to HR processes.
• Administer and track Leave of Absence (LOA) programs across multiple states.
• Support new hire orientation by assisting with benefits presentations and enrollment.
• Assist with Open Enrollment planning and system updates (UKG).
• Coordinate and support wellness initiatives, including events and programs.
• Verify employee eligibility and process benefits enrollments, including dependent verification.
• Maintain accurate employee benefits data and documentation in HRIS systems.
• Partner with Payroll on benefit deduction updates related to LOAs.
• Monitor benefits inboxes and respond to routine inquiries promptly.
• Ensure strict confidentiality of employee information and compliance with HIPAA.
• Support information security practices and report potential risks.
• Perform additional duties to support team and organizational success.

HR Benefits Assistant

Events

• Hiring for remote healthcare support roles
• Insurance Follow-Up Specialists and Patient Access Specialists
• Participate in live virtual interviews
• Learn more about our remote work environment