Genpact

PTP Platform Deployment Specialist – Assistant Manager, English Speaker

Genpact

full-time

Posted on:

Origin:  • 🇵🇱 Poland

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Job Level

Mid-LevelSenior

Tech Stack

CloudERPGo

About the role

  • Ensure the deployment of the Global Business Platform.
  • Assist in performing As Is analysis during Solution Identification phase.
  • Collects required information for the Change Impact analysis and facilitates impact analysis execution and resolution. Assists in successfully closing of gaps between “as is” and “to be” situation.
  • Provides expert knowledge of the subject area and the project methodology.
  • Writes and reviews level 5 Standard Operation Procedures (SOPs).
  • Support development of User Acceptance Test (UAT) scenarios and test scripts.
  • Support and co-ordinate User Access Testing (UAT)
  • Develops and coordinates communication materials related to New Ways of Working.
  • Identifies training needs and conducts trainings for end users.
  • Provides inputs for Toll Gate decks (milestones). Logs risks and issues that appear during configuration, training or other activities and follows through on resolution of those issues.
  • Performs analysis during Ramp-up phase and proposes corrective actions.
  • Identifies improvement opportunities and integrate best practices for future resolution.
  • Captures lessons learned and best practices from each implementation and integrates them into future impact resolution/improvement roadmaps.
  • Ensures adequate hand over to Business as Usual (BAU) after Stabilization phase.

Requirements

  • Process (end-to-end) oriented thinking, planning and organization skills
  • Stakeholder management skills: managing different stakeholder groups across Functions and Operating Companies with communication skills
  • Training and Change management skills: conducting trainings, developing training materials and supporting change to new ways of working
  • Process improvement skills: problem solving and analytical skills for identifying and contributing to process improvements
  • Bachelor’s degree in Accounting or other related studies (Finance or Management Accounting or Management Information Systems) (preferred)
  • Relevant experience in Finance/Accounting in SSC/BPO environment (preferred)
  • Relevant experience in End-to-end PTP and Invoicing system knowledge (preferred)
  • Familiarity with an ERP system (preferred)
  • Service Now awareness desirable (preferred)