IT Support

• Reporting to the Director of Enterprise Architecture, the Principal Enterprise Architect will play a crucial role in shaping and optimizing our technology landscape.
• Execute the strategic vision for the Enterprise Architecture practice under the guidance of leadership.
• The Enterprise Architect aligns to one or more of PointClickCare’s major business areas and will be responsible for leading enterprise architecture work across business, solution, application, data, and technology domains.
• Actively participate in the Architecture Review Board (ARB) to contribute to sound technology decisions and minimize technology debt.
• Architect and develop agentic IT capabilities that enhance business operations, workload orchestration, and user-facing automation.
• Evaluate and rationalize the application portfolio, recommending retirements, consolidations, or replacements as needed.
• Define and enforce application architecture standards and guidelines.
• Provide guidance on the design, implementation, and maintenance of secure, scalable, and maintainable technology architecture.
• Contribute to producing target state solution architectures, conducting architectural assessments and gap analyses, and shaping the overall solution strategy and roadmap.
• Partner with data architect(s) to support data management practices, ensuring data integrity, security, and compliance.
• Partner with integration architect(s) to support integration strategies ensuring seamless communication and data flow across various systems.
• Work closely with solution architects to ensure that individual solutions align with the overall enterprise architecture.
• Collaborate with business leaders to create business capability models that align technology capabilities with business needs.
• Drive innovation by identifying opportunities to leverage new technologies.
• Capability to demonstrate and evaluate AI solutions via experimental methods
• Contribute to building a vibrant "learning community" within the enterprise architecture discipline, fostering continuous improvement and consistently delivering value to various business units.

Principal Enterprise Architect

Enterprise Architect

Help Desk Engineer

Credit Specialist

Senior IT Manager

Senior Enterprise Architect