Accounts Receivable Subject Matter Expert – Assistant Manager, French
Genpact
Accounts Receivable Subject Matter Expert – Domain Trainee, French Speaker
Genpact
full-time
Posted on:
Location: 🇷🇴 Romania
Visit company websiteJob Level
Entry Level
Tech Stack
Go
About the role
- Work closely with Team leader and Team members.
- Perform Senior AR Specialist daily activities.
- Help and guide junior colleagues on difficult account reconciliation / escalation cases.
- Help tracking performance the junior other team members' performance.
- Coaching juniors on process related situations.
- Act as client facing person besides the Team leader.
- Drive projects, initiatives to improve AR process by involving team members and cascading output to Clients.
- Analyse reports, flag risks and improvement possibilities to Team Leader and our Client.
- Improve & maintain reports based on the I2C standards.
- Be an active part in internal new projects and produce innovative ideas & ways of executing them.
- Identify and drive process improvement opportunities, projects aligned with business initiatives and customer needs.
- Drive standardization and productivity improvement within the team.
- Collaborates inside the company with members of the same team or other teams to accomplish the allocated tasks.
- Collaborates outside the company with client representatives, within the authority limits allocated by the direct manager.
- Offer support to the team for customer accounts clearings and reconciliations.
- Accomplish all responsibilities in line with client compliance and integrity requirements.
- Create, update, revise, and submit standard operating procedures for approval.
- Follow the training plan set by management, complete it on time, and highlight potential risks for delays.
- Act as a backup or cross-trained for another process or scope of work.
Requirements
- Full professional knowledge of French, min. C1 and English B2
- Business School Degree or qualification or minimum relevant work experience, ideally in a multinational environment
- Ability to work under pressure in a dynamic environment
- Microsoft Office proficiency, especially Excel
- Demonstrated effective cash collection skills, with detail orientation
- Proven financial analysis skills
- Ability to be hardworking and to think “outside the box”
- Excellent proven interpersonal and teamwork skills
- Excellent verbal and written communication skills
- Capable of inventive problem solving, while remaining customer focused
- Cultural awareness in a diverse and international environment
- Thirst for learning
- Multilingual preferred