Genpact

Accounts Receivable Subject Matter Expert – Domain Trainee, French Speaker

Genpact

full-time

Posted on:

Origin:  • 🇷🇴 Romania

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Job Level

Entry Level

Tech Stack

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About the role

  • Work closely with Team leader and Team members.
  • Perform Senior AR Specialist daily activities.
  • Help and guide junior colleagues on difficult account reconciliation / escalation cases.
  • Help tracking performance the junior other team members' performance.
  • Coaching juniors on process related situations.
  • Act as client facing person besides the Team leader.
  • Drive projects, initiatives to improve AR process by involving team members and cascading output to Clients.
  • Analyse reports, flag risks and improvement possibilities to Team Leader and our Client.
  • Improve & maintain reports based on the I2C standards.
  • Be an active part in internal new projects and produce innovative ideas & ways of executing them.
  • Identify and drive process improvement opportunities, projects aligned with business initiatives and customer needs.
  • Drive standardization and productivity improvement within the team.
  • Collaborates inside the company with members of the same team or other teams to accomplish the allocated tasks.
  • Collaborates outside the company with client representatives, within the authority limits allocated by the direct manager.
  • Offer support to the team for customer accounts clearings and reconciliations.
  • Accomplish all responsibilities in line with client compliance and integrity requirements.
  • Create, update, revise, and submit standard operating procedures for approval.
  • Follow the training plan set by management, complete it on time, and highlight potential risks for delays.
  • Act as a backup or cross-trained for another process or scope of work.

Requirements

  • Full professional knowledge of French, min. C1 and English B2
  • Business School Degree or qualification or minimum relevant work experience, ideally in a multinational environment
  • Ability to work under pressure in a dynamic environment
  • Microsoft Office proficiency, especially Excel
  • Demonstrated effective cash collection skills, with detail orientation
  • Proven financial analysis skills
  • Ability to be hardworking and to think “outside the box”
  • Excellent proven interpersonal and teamwork skills
  • Excellent verbal and written communication skills
  • Capable of inventive problem solving, while remaining customer focused
  • Cultural awareness in a diverse and international environment
  • Thirst for learning
  • Multilingual preferred