Assistant Manager, Accounts Receivable – French
Genpact
RPA
Accounts Receivable Subject Matter Expert – Assistant Manager, French
Genpact
full-time
Posted on:
Location Type: Hybrid
Location: Bucharest • 🇷🇴 Romania
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Work closely with Team leader and Team members
- Perform Senior AR Specialist daily activities
- Help and guide junior colleagues on difficult account reconciliation / escalation cases
- Help tracking performance the junior other team members' performance
- Coaching juniors on process related situations
- Act as client facing person besides the Team leader
- Drive projects, initiatives to improve AR process by involving team members and cascading output to Clients
- Analyse reports, flag risks and improvement possibilities to Team Leader and our Client
- Improve & maintain reports based on the I2C standards
- Be an active part in internal new projects and produce innovative ideas & ways of executing them
- Identify and drive process improvement opportunities, projects aligned with business initiatives and customer needs
- Drive standardization and productivity improvement within the team
- Collaborates inside the company with members of the same team or other teams to accomplish the allocated tasks
- Collaborates outside the company with client representatives, within the authority limits allocated by the direct manager
- Offer support to the team for customer accounts clearings and reconciliations
- Accomplish all responsibilities in line with client compliance and integrity requirements
- Create, update, revise, and submit standard operating procedures for approval
- Follow the training plan set by management, complete it on time, and highlight potential risks for delays
- Act as a backup or cross-trained for another process or scope of work
Requirements
- Full professional knowledge of French, min. C1 and English min. B2
- Business School Degree or qualification or minimum relevant work experience, related experience to either cash collection or customer service, ideally in a multinational environment
- Ability to work under pressure in a dynamic environment
- Microsoft Office proficiency, especially Excel
- Demonstrated effective cash collection skills, with detail orientation
- Proven financial analysis skills
- Ability to be hardworking and to think “outside the box”
- Excellent proven interpersonal and teamwork skills
- Excellent verbal and written communication skills
- Capable of inventive problem solving, while remaining customer focused
- Cultural awareness in a diverse and international environment
- Thirst for learning
Benefits
- Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
- Make an impact – Drive change for global enterprises and solve business challenges that matter
- Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities
- Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
cash collectionfinancial analysisaccount reconciliationreport analysisprocess improvementstandard operating proceduresdetail orientationMicrosoft OfficeExcel
Soft skills
interpersonal skillsteamworkcommunication skillsproblem solvingability to work under pressurecreativitycoachingcultural awarenessthirst for learning
Certifications
Business School Degree