Accounts Receivable

• Customer account management, including initiation of proactive collection activities, ensuring on-time payments, and resolution of delinquent accounts
• Credit management activities for a portfolio of customers, ensuring on-time payment from customers
• Investigation, analysis, escalation and resolution of customer Accounts Receivable issues
• Direct customer contact (phone, e-mail, meetings, etc.)
• Maintaining customer relationships, setting and achieving past due reduction goals
• Escalation of issues to Customer Financial Services leadership, sales, etc.
• Customer dispute resolution/ follow up - interaction with sales and other departments within the company
• Monitor and adjust customer credit limits within company policy and process
• Miscellaneous manual postings (invoices, credit notes, account clearings, etc.)
• Monthly reports and accounts reconciliations

Senior Process Associate – Accounts Receivable, Collection, German

Accounts Receivable Collections, Process Associate

Accounts Receivable Process Associate, French