Accounts Receivable Process Associate, French
Genpact
GoOracle
Accounts Receivable Collections, Process Associate
Genpact
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇷🇴 Romania
Visit company websiteJob Level
JuniorMid-Level
About the role
- Bank statements, Remittance advices
- Investigating and identifying details for the amounts received
- Refund the CN based on the credit policy rule and customer sign off
- Coordinating query resolution/dispute management:
- Telephonic and written communication with the customers
- Telephonic and written communication with the rest of the departments
- Provide to AR team manager or customer several reports on the AR activity based on the request
- Attend weekly cash calls with process owners where is applicable
- Country specific knowledge of taxation (VAT and CIT) & accounting rules applicable particularly for country-to-country transition
- Deliver the required data for audit purposes
- Ensure critical metrics are met and service is delivered to end users as expected
- Ensure timely contacts with clients via email/phone/fax for collection purposes
- Follow up on accounts and on disputed items
- Find opportunities for continuous process improvement and innovative solutions and communicate these to the AR Team Leader
- Issuing, checking and sending dunning letters/Collection letters
- Maintaining customer master data (new customer set up/ changes, etc)
- Making the accounting process controls established through the internal policies (SOX)
- Perform customer account reconciliation/ bank reconciliation
- Provide copies of invoices/credit notes to the customer when requested
- Provide required monthly reports
- Provide support to AR Team Leader and Regional AR Analyst for credit control activities as the need arises
- Reporting periodical/on the spot regarding the activity process indicators
- SOP creation and updating
- Support ad hoc requests from Business group and local units.
Requirements
- Accounting knowledge – basic level (would be a plus)
- SAP knowledge (represents an advantage)
- University student/ graduate (Economic studies - may be an advantage)
Benefits
- Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
- Make an impact – Drive change for global enterprises and solve business challenges that matter
- Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities
- Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
account reconciliationbank reconciliationdata analysisreportingprocess improvementcredit controltaxation knowledgeaccounting rulesSOP creationdispute management
Soft skills
communicationcoordinationproblem-solvingcustomer serviceteam supportattention to detailorganizational skillsadaptabilityinitiativecollaboration