GeneDx

Product Manager

• Lead GeneDx Infinity’s Data Solutions initiatives-owning the full lifecycle from product strategy to execution, and ensuring our data assets, including RWD and RWE, meet evolving customer and business needs.
• Drive the development and integration of real-world data and real-world evidence into GeneDx’s data products, expanding their value for research, clinical, and commercial applications.
• Transform customer and partner feedback into actionable strategies that drive continuous improvement in data quality, usability, and value.
• Perform in-depth product and data analysis to inform both immediate priorities and the long-term roadmap for data content, modeling, and standardization.
• Manage clear and proactive communication with internal/external stakeholders regarding product vision, progress, and delivery timelines.
• Develop and maintain a comprehensive roadmap for GeneDx Infinity’s data assets, clearly articulating the business and scientific value of our clinical, molecular, real-world data, and RWE resources.
• Identify and address data quality requirements, championing programs that ensure GeneDx’s data assets are trusted, high-quality, and ready for both internal and external use.

Product Lead, Data Solutions

Sales

• Drive Regional Growth: Achieve and exceed regional sales goals by developing and executing strategic business plans that align with GeneDx’s broader commercial objectives.
• Team Leadership & Development: Recruit, hire, train, and coach a high-performing team of Regional Account Executives (RAEs). Provide ongoing mentorship and professional development opportunities to support team success.
• Field Engagement & Coaching: Spend significant time in the field alongside RAEs to assess needs, review objectives, and provide strategic guidance. Deliver in-the-moment coaching and feedback to continuously improve performance.
• Performance Management: Set clear expectations and performance benchmarks for the team. Monitor results, conduct regular performance reviews, and implement corrective action plans when needed.
• Operational Oversight: Manage the region’s budget responsibly, ensuring a strong return on investment for all expenditures. Analyze regional performance data to inform resource allocation and planning.
• Cross-Functional Collaboration: Partner closely with internal stakeholders across Marketing, Training, Market Access, Client Experience, and Enterprise teams to align field efforts and drive consistent execution.
• Onboarding & Training: Lead regional team meetings, facilitate ongoing training sessions, and actively participate in onboarding new hires to ensure a seamless integration into the GeneDx culture and sales process.
• Market Expertise: Maintain a high level of knowledge of GeneDx’s products, competitive landscape, and market dynamics to effectively position offerings and support team strategy.
• Cultural Leadership: Model and promote GeneDx’s core cultural principles—embrace change, communicate openly and empathetically, act with integrity, be bold and brave, and drive forward with purpose.
• Agility & Growth Mindset: Demonstrate personal agility by adjusting style and approach as needed. Commit to continuous self-development and professional learning.
• Team-First Mentality: Exhibit accountability, a strong work ethic, and a collaborative spirit that fosters team cohesion and shared success.
• Administrative Excellence: Meet expectations and deadlines for all projects, reporting, and administrative responsibilities in a timely and organized manner.

Regional Sales Director – Specialty, Mid Atlantic

• Apply deep business and operational expertise to support GeneDX Product Pillars by partnering with cross-functional teams for discovery and requirements gathering, becoming a subject matter expert, and driving clarity in problem definition.
• Assist in discovery and requirements gathering with cross-functional stakeholders across Product, Laboratory Operations, Clinical teams, Data Engineering, and Quality/Regulatory.
• Develop deep subject matter expertise in the assigned product area by asking thoughtful, probing questions to uncover root causes and bring clarity to problem definition.
• Partner with Engineering, Product, Laboratory Operations, Clinical teams, and Quality/Regulatory to design workflows and interfaces that are audit-ready, clinically accurate, optimized for lab efficiency and usability, and observable.
• Define milestones, epics and stories on approved projects and determine delivery timelines based on scope, dependencies and priorities
• Create core product documentation, annotated wireframes, workflow diagrams, UAT scripts, and performance dashboards.
• Lead agile ceremonies including story writing, backlog grooming, sprint planning, stand-ups, demos, and retrospectives to drive alignment and unblock delivery.
• Orchestrate operational work with innovation and improvement work priorities and proactively adjust timelines
• Define, track, and analyze KPIs related to operational performance, user engagement, and system reliability and report on progress to stakeholders
• Collaborate with Engineering to deliver context-sensitive, automation-enabled tools
• Proactively Report on progress, timelines and roadblocks to stakeholders through written and oral presentations.
• Coordinate internal/external release planning and ensure smooth deployment to production.

Product Owner – Patient Experience

Analyst

• Design and implement sustainable compensation processes, including workflows for promotions, transfers, and pay adjustments
• Execute day-to-day compensation operations ensuring consistency with pay for performance compensation philosophy and internal equity guidelines
• Develop practical toolkits, guidelines, and decision-support resources for managers and HR partners
• Create clear documentation and training materials that make compensation practices accessible across the organization
• Own the end-to-end quarterly incentive program process including eligibility tracking, performance data validation, payout calculations, and accuracy verification
• Ensure seamless execution of incentive payouts aligned with our pay-for-performance model
• Conduct comprehensive internal equity analyses to identify pay disparities and ensure fair compensation practices within our pay-for-performance framework
• Prepare compensation reports, compa-ratio analysis, cost modeling, and budget impact assessments
• Build dashboards and reporting tools that make compensation data accessible and actionable for stakeholders.

Senior Compensation Analyst

Counselor

• Assists patients and providers with questions regarding patient counseling services.
• Completes patient intake and schedules genetic counseling appointments by phone and by responding to electronic appointment requests.
• Manages incoming documents such as referrals and medical records, and outgoing documents such as genetic counseling notes, pedigrees, insurance forms and test requisitions.
• Assists with case management by communicating with patients, providers and laboratories to facilitate genetic testing.
• Obtains insurance information from patients and providers and assists with prior authorization requirements for genetic testing.
• Provides appropriate follow up when additional information is required for case completion.
• Assists genetic counseling staff with duties related to patient counseling, including administrative tasks and monitoring cases.
• Maintains knowledge of systems involved in patient counseling and laboratory testing.
• Appropriately identifies complex cases that require escalation to a supervisor or genetic counselor.
• Performs other related duties as assigned.

Product Lead, Data Solutions

Regional Sales Director – Specialty, Mid Atlantic

Product Owner – Patient Experience

Senior Compensation Analyst

Genetic Counselor Assistant I, Patient Counseling