GeneDx

Financial Planning and Analysis

• Own the decision-support financial view of the testing business, translating finance-certified demand (from Demand & Volume Planning), reimbursement performance, and cost inputs into a decision-ready view of revenue, margin, and returns.
• Own the finance partnership with testing Growth Leads, supporting strategy, performance management, and investment tradeoffs.
• Translate company growth targets and certified demand trajectories into a business performance contract with Commercial leadership: the KPIs, milestones, and commitments the business will be run against.
• Lead the testing business’s response to performance variance, converting volume and reimbursement diagnostics into economic implications, risks, and actions for Growth Leads.
• Build and maintain decision-support P&L and ROI frameworks for major testing business lines, reflecting key economic drivers without replicating accounting systems.
• Develop business cases for commercial and product investments (sales capacity, marketing, pricing, pilots, launches), quantifying expected returns, risks, and tradeoffs.
• Drive forward-looking scenario analysis and capital allocation recommendations to evaluate growth opportunities, downside risks, and capital allocation choices for the Testing portfolio.
• Produce clear, board-grade narratives and materials for executive and board forums on testing performance, outlook, and investment decisions.
• Represent Finance’s independent point of view on growth, risk, and returns for the testing business in cross-functional and executive decision processes.
• Manage dedicated analytics and BI resources, setting priorities and ensuring delivery and BI support for the testing business, ensuring scarce resources are focused on the highest-impact questions and metrics.

Director – Growth Finance

• Support strategic planning: Partner with leaders across the company to develop and execute business plans. Build financial models to evaluate new initiatives and assess their impact.
• Market sizing & landscape analysis: Conduct rigorous research and analysis to size new markets, map competitive economics, and identify headwinds/tailwinds. Strengthen our understanding of new and existing markets (i.e., size, competitor economics, product fit, etc.), collaborating with Commercial, Product and Market Intelligence functions
• Commercial strategy & unit economics: Define pricing, go-to-market models, and unit economics in new business areas. You will ensure our growth initiatives are structured for long-term profitability.
• Corporate development / M&amp;A: Support M&amp;A activity, developing screening theses, running diligence on prospective targets, and building acquisition business cases.

Senior Manager, Strategic Finance

People Operations

• Lead and manage project plans for People Operations initiatives.
• Support onboarding, offboarding and team member change process (including submittal, approval and auditing)
• Process employment changes such as promotions, manager moves, status updates, and personal information edits, ensuring approvals are captured and records remain accurate for payroll and reporting.
• Field day-to-day employee questions about policies, benefits, and time-off programs, escalating complex issues to HR leadership, People business partners, or the appropriate team.
• Provide dedicated support to Canada-based employees by addressing country-specific HR questions, ensuring compliance with Canadian employment policies and benefit programs, and coordinating with local HR experts or external partners as needed to resolve inquiries and maintain a positive employee experience.
• Maintain records related to human resources activities, policy changes or additions.
• Provide support for People Operations systems and integrations.
• Responsible for implementation and maintenance of HRIS information associated with the collection, retrieval, accessibility and usage of employee information for planning and reporting.
• Maintain internal database files and tables and develop custom reports to meet the requirements of Senior Management and staff.
• Work with payroll to coordinate retrieval and reporting functions.
• Serve as HR liaison to IT function.
• Analyze, format and report on HR trends and data insights to key stakeholders and senior level management.
• Maintain digital personnel files, monitor I-9 reverification deadlines, and assist with compliance reporting.
• Contribute to process documentation and continuous-improvement initiatives—for example, updating SOPs, drafting knowledge base articles, or piloting simple HRIS automations—so routine tasks become more efficient over time.
• Other duties, responsibilities, and projects may be assigned to support departmental and organizational goals.

People Operations Analyst

Translator

• Lead scientific strategy for biopharma engagements by shaping targeted, use-case-specific approaches that leverage GeneDx Infinity data and capabilities to support partner objectives and GeneDx priorities
• Serve as the rare disease genomics and clinical subject matter expert in client-facing engagements, translating molecular and clinical context into fit-for-purpose data and evidence strategies
• Develop customer-ready scientific deliverables (e.g., analysis approaches, evidence/study plans, narratives, reports, and presentations) that drive engagement and expand collaboration scope
• Build and deepen relationships with thought leaders and key decision makers at partner organizations to identify opportunities and support long-term collaboration and drive revenue
• Lead or support partnerships with professional societies, biopharma medical affairs, and other stakeholder groups to support GeneDx growth objectives in pharmaceuticals and biotechnology
• Provide scientific and clinical expertise across Data Product, Biopharma, Medical Affairs, and Patient Advocacy; align scientific needs to business objectives and drive efficient execution of key initiatives
• Provide high-level guidance on product and analytic approaches for genomic and clinical data including methods, cohort definitions, and interpretation, while establishing scalable quality practices to ensure outputs are rigorous, consistent, and accurate
• Inform study design for evidence generation and study analyses (e.g., natural history, patient journey, endpoint feasibility) using GeneDx Infinity data assets
• Maintain awareness of trends in rare disease genomics, translational research, and data/AI-enabled approaches; incorporate partner feedback to inform roadmap priorities, workflow improvements, and differentiation
• Deliver scientific and clinical presentations on GeneDx Infinity data and genomic testing to audiences across biopharma and patient advocacy

Director – Translational Research

Growth Marketing

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Growth Lead, Specialty Markets

Analyst

• Act as the primary point of contact for Epic Aura application needs.
• Collaborate with engineering, commercial, and operational teams, as well as other Epic specialists, to troubleshoot, identify, and solve issues with our Epic integrations.
• Guide workflow design, build and test the system, and analyze other technical issues associated with Epic software.
• Work with Epic representatives, your GeneDx teammates, and customers to ensure the system meets the required project deliverables and timeline.
• Enable smooth customer integration projects by establishing and maintaining documentation about our Epic implementation.

Epic Analyst

Performance Marketing

• Partner with growth marketing, creative, and digital to align paid campaign channels, tactics, and measurement goals with company growth objectives.
• Work with our agency partner and audience leads to develop and launch paid media campaigns across platforms like Google Ads (Search, Display, YouTube), Microsoft Ads, Meta (Facebook/Instagram), LinkedIn, TikTok, X, and programmatic/DSP platforms.
• Serve as the primary strategic leader for paid media planning and the main point of contact to our media agency, coordinating across all marketing teams and ensuring timely feedback and approvals are given to keep execution on track.
• Continuously monitor campaign performance and optimize toward KPIs such as CTR, CPC, CPA, ROAS, and LTV.
• Encourage A/B testing for ad messaging, creative variations, targeting strategies, and landing page performance.
• Manage and allocate budgets across campaigns in collaboration with marketing audience experts, ensuring spend is paced and aligned with audience size and growth marketing objectives. Provide quarterly budget guidance and ensure fiscal oversight of paid media spend.
• Establish a regular reporting structure to capture big wins and actionable insights on campaign performance, trends, and optimization opportunities in partnership with our paid media agency and using tools like Google Analytics (GA4), Tag Manager, and Looker Studio.
• Support market research to identify opportunities and refine targeting strategies, leveraging tools like Conductor, Sprout Social, and Pendo.
• Stay current on digital advertising trends, privacy regulations (GDPR, CCPA), and ad platform updates to ensure best practices and compliance.
• Conduct competitive benchmarking to help refine strategy and improve campaign effectiveness.

Associate Director, Paid Media

Product Manager

• We seek a strong product leader with experience in clinical and genomics enabled products to help shape and execute product strategy across a broad range of healthcare markets including pediatric and adult care, specialty medicine, population health, and acute care settings.
• This role drives future healthcare impact by helping patients with complex genetic needs by shaping Target Product Profiles and presenting investment recommendations.
• You will work independently as a genomics product expert, create roadmaps, and collaborate cross-functionally with teams such as Commercial, Market Access, Medical/Clinical Affairs, Regulatory, R&D, Operations, PMO, and Finance.

Product Lead, Clinical Products

Customer Success Manager

• Work with clients in conjunction with our Sales and Client Services teams to:
• Deepen existing client relationships:
• Build lasting relationships across key accounts
• Identify areas of potential growth with existing customers by working with clients to find upsell and cross-sell opportunities
• Work across Client Services, Sales and Medical Affairs groups to provide clients access to people who can answer their questions and issues as they arise
• Ensure seamless customer experiences:
• Help new accounts get set up for success from their first order
• Educate and train new accounts on how to work well with GeneDx and help develop workflows, practices, etc. in conjunction with the customer to make our testing work for them
• Work proactively to identify potential issues or areas of dissatisfaction within an account and address them head-on before they become a problem
• Handle individual cases relating to orders in conjunction with Client Services, Billing, and other cross functional teams
• Partner with colleagues in Sales and Client Services to ensure clients have their needs met in a seamless fashion that’s efficient while maximizing their satisfaction
• Help grow high potential accounts
• Collaborate with Sales to identify opportunities for growth within high potential accounts
• Work with Sales to identify issues that may prevent accounts from working with GeneDx more and work with internal stakeholders to resolve those issues
• Develop strategies for how you and Sales can work together to drive growth within your accounts
• Build relationships with customer stakeholders to ensure broad, lasting satisfaction and buy-in

Client Success Manager

Full-stack Engineer

• Build and maintain data-driven React applications using a python backend, embedded BI solutions (Sigma), and AI-enabled services as appropriate
• Develop web interfaces and tools that consume and display data from the enterprise data warehouse and AI-backed APIs
• Implement and integrate BI tools, embedded analytics, and AI-assisted workflows (e.g., natural language querying, summarization, recommendations)
• Integrate with AI platforms, SDKs, and Model Context Protocol (MCP) servers to incorporate LLM-backed functionality into applications in a secure and reliable manner
• Work with structured and semi-structured data to deliver performant, reliable data and AI-driven solutions
• Build data models in a Snowflake data warehouse as needed
• Partner with Data Engineering and Product teams to support workflows across commercial data applications, clinical operations, lab logistics, commercial analytics, and AI-enabled use cases
• Apply best practices in code quality, testing, performance optimization, secure design, and responsible AI usage
• Contribute ideas to improve usability, scalability, and maintainability of internal applications, including human-in-the-loop AI interactions
• Collaborate effectively in a cross-functional, remote-first environment
• Use infrastructure-as-code (Terraform) to provision and manage cloud environments, including AI-related services
• Develop and deploy applications within containerized environments (Docker, Kubernetes), including services supporting AI inference and orchestration

Senior Software Engineer, Data Apps

Data Engineer

• Design, build, and maintain scalable ETL/ELT pipelines for structured and unstructured data.
• Contribute to and maintain the enterprise data model – the source of truth in our Snowflake warehouse.
• Write and optimize complex SQL queries (including window functions, temp tables, and query performance tuning) to support analytics and reporting needs.
• Take part in designing and maintaining centralized model layer.
• Support data warehousing solutions via Snowflake + dbt.
• Develop automation scripts in Bash, Python, or other programming languages.
• Manage cloud environments (AWS, OCI) in collaboration with infrastructure teams.
• Maintain and optimize Kubernetes (EKS) cluster for scalable workloads.
• Implement and maintain infrastructure-as-code using tools like Terraform, YAML, and Argo for reproducible and reliable deployments.
• Debug and troubleshoot data pipelines and data quality issues across systems.
• Collaborate with stakeholders of varying technical backgrounds to translate business requirements into scalable technical solutions.
• Be an active contributor to our ETL/ELT framework. We contribute features, fixes, and improvements almost daily. Everyone is encouraged and empowered to propose improvements and optimizations to our framework.
• Contribute to best practices for data modeling, governance, and quality control.
• Explore and recommend AI tools and modern data solutions for efficiency and automation.

Senior Data Engineer, Data Warehouse

Director

• Support the design and execution of evidence generation strategies for established clinical programs
• Lead and oversee clinical research projects that utilize internal GeneDx data and align with established clinical programs
• Partner with internal and external stakeholders on prospective clinical and translational research efforts
• Oversee the development, review, and submission of scientific manuscripts, abstracts, posters, and other publications
• Act as a subject matter expert for rare diseases and genomic diagnostics
• Solve complex problems and lead innovative solutions
• Provide mentorship and guidance to team members, fostering a high-performance culture.

Senior Director, Clinical Strategy

Sales

• Drive Regional Growth: Achieve and exceed regional sales goals by developing and executing strategic business plans that align with GeneDx’s broader commercial objectives.
• Team Leadership & Development: Recruit, hire, train, and coach a high-performing team of Regional Account Executives (RAEs). Provide ongoing mentorship and professional development opportunities to support team success.
• Field Engagement & Coaching: Spend significant time in the field alongside RAEs to assess needs, review objectives, and provide strategic guidance. Deliver in-the-moment coaching and feedback to continuously improve performance.
• Performance Management: Set clear expectations and performance benchmarks for the team. Monitor results, conduct regular performance reviews, and implement corrective action plans when needed.
• Operational Oversight: Manage the region’s budget responsibly, ensuring a strong return on investment for all expenditures. Analyze regional performance data to inform resource allocation and planning.
• Cross-Functional Collaboration: Partner closely with internal stakeholders across Marketing, Training, Market Access, Client Experience, and Enterprise teams to align field efforts and drive consistent execution.
• Onboarding & Training: Lead regional team meetings, facilitate ongoing training sessions, and actively participate in onboarding new hires to ensure a seamless integration into the GeneDx culture and sales process.
• Market Expertise: Maintain a high level of knowledge of GeneDx’s products, competitive landscape, and market dynamics to effectively position offerings and support team strategy.
• Cultural Leadership: Model and promote GeneDx’s core cultural principles—embrace change, communicate openly and empathetically, act with integrity, be bold and brave, and drive forward with purpose.
• Agility & Growth Mindset: Demonstrate personal agility by adjusting style and approach as needed. Commit to continuous self-development and professional learning.
• Team-First Mentality: Exhibit accountability, a strong work ethic, and a collaborative spirit that fosters team cohesion and shared success.
• Administrative Excellence: Meet expectations and deadlines for all projects, reporting, and administrative responsibilities in a timely and organized manner.

Regional Sales Director – Specialty

• Develop long-term market and opportunity models that quantify potential, guide prioritization, and support product and portfolio decisions.
• Leverage advanced analytics (e.g., predictive modeling, correlation and scenario analysis) to generate forward-looking insights that inform strategic roadmaps.
• Translate insights into derivative analyses in support of business cases for key strategic bets.
• Collaborate across Product, Finance, Commercial, and Market Access to align assumptions, inputs, and scenarios.
• Synthesize internal and external data – market trends, adoption dynamics, customer behavior, and competitive shifts – into clear, actionable insights.
• Present analytical findings, scenarios, and recommendations to senior leadership with clarity and strategic relevance.
• Define and evolve frameworks for opportunity sizing, market segmentation, and scenario planning.

Director, Market Insights – Analytics

Operations

• Develop and execute long-term strategies for revenue cycle optimization.
• Collaborate with VP Billing and Reimbursement to align operational goals with organizational objectives and financial targets.
• Identify potential risks to revenue based on payer policies and requirements.
• Direct daily operations for entire revenue cycle from prior authorization, claim submission through claim follow-up, appeals, payment posting, and correspondence.
• Prioritize collection and appeals efforts to support revenue collections.
• Identify risks based on payer denials and collaborate with internal stakeholders to remove roadblocks.
• Prepare metrics and data analysis of successes and projects for the RCM team.
• Ensure timely and accurate posting of payments and routing of payer communications.