Strategic Account Director – NICU

GeneDx

Strategic Account Director responsible for growth in NICU market at GeneDx. Leading sales efforts and collaborating with hospital teams to promote genomic testing.

Posted 4/24/2026full-timeRemote • North Carolina, South Carolina • 🇺🇸 United StatesLead💰 $170,000 - $190,000 per yearWebsite

About the role

Key responsibilities & impact

Drive territory growth by prospecting, developing, and closing new business while expanding relationships with hospital-based NICU teams.
Serve as the primary account contact for neonatologists, hospitalists, head nurse and clinical staff within the NICU.
Deliver tailored, consultative sales presentations to communicate the value of rapid genomic testing for critically ill newborns.
Collaborate with the relevant Directors of Health Systems to engage hospital leadership where needed to drive optimal utilization of rapid genome sequencing.
Coordinate with any relevant sales channels representatives (specialty RAEs or otherwise) where needed to garner access and advocacy for NICU sequencing.
Coordinate and execute both in-person and virtual hospital engagements.
Collaborate with cross-functional teams to ensure smooth onboarding, test ordering, and timely result delivery.
Lead educational initiatives for NICU teams, including hospital presentations, conferences, and clinical meetings.
Stay current on NICU workflows, clinical guidelines, product offerings, and competitive landscape.
Effectively pull metrics and case studies for NICU clients to continuously monitor utilization and impact to reinforce the use case of rWGS.
Maintain high field presence and relationship with clients.
Meet or exceed assigned sales targets, KPIs, and activity metrics.
Document opportunities, interactions, and updates in CRM, maintaining a robust clinician development pipeline.
Actively embody and encourage GeneDx cultural principles.

Requirements

What you’ll need

Bachelor’s degree required.
5 - 7 years in healthcare or hospital-based sales, preferably NICU or genetics-focused.
Strong technical aptitude and ability to manage multiple offerings and clinical opportunities.
Must have a valid driver’s license.
Able to work independently and manage time and territory effectively.
Proficient in Microsoft Office.

Benefits

Comp & perks

Paid Time Off (PTO)
Health, Dental, Vision and Life insurance
401k Retirement Savings Plan
Employee Discounts
Voluntary benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

genomic testingrapid genome sequencingsales presentationsmetrics analysisCRM documentationclinical guidelineshospital engagementconsultative salesrelationship managementterritory management

Soft Skills

communicationcollaborationindependencetime managementleadershipeducational initiativesconsultative approachclient advocacyadaptabilityproblem-solving