Gen Plus Group

Program Director / Manager, Creative Agency

Gen Plus Group

full-time

Posted on:

Origin:  • 🇸🇦 Saudi Arabia

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Job Level

Lead

About the role

  • Serve as the senior client liaison, understanding business objectives, brand vision, and marketing goals, while ensuring campaigns deliver measurable impact.
  • Translate client needs into actionable creative briefs, providing guidance and thought leadership to internal teams and clients.
  • Lead the development and execution of integrated creative campaigns — spanning production, design, social and digital — ensuring alignment with client expectations.
  • Align all projects under a clear program roadmap that reflects the client’s priorities.
  • Identify interdependencies between campaigns and ensure smooth coordination.
  • Lead program-level updates, status meetings, and reporting.
  • Anticipate client needs, proactively managing risks and opportunities.
  • Maintain oversight of timelines, budgets, resources, and deliverables across multiple workstreams.
  • Monitor program budgets and resource allocation across all workstreams.
  • Implement effective governance, reporting, and program management practices.
  • Continuously seek ways to improve efficiency, quality, and client satisfaction.
  • Ensure all outputs consistently reflect the client’s brand and strategic objectives.
  • Partner with internal teams including producers, creatives, designers, and social strategists to brainstorm, conceptualize, and deliver compelling, innovative content.
  • Identify opportunities to expand services within existing account and contribute to new business development and pitch initiatives.
  • Stay abreast of emerging trends, platforms, and best practices in creative, digital, and social media to maintain a competitive edge.

Requirements

  • 8+ years in agency account management or client leadership roles, ideally with experience leading creative campaigns.
  • Proven track record in client servicing, strategic planning, and delivering complex multi-platform campaigns.
  • Proven experience in program or senior project management within a creative, marketing, or communications agency.
  • Track record of managing a large, complex client account with multiple concurrent workstreams.
  • Strong leadership, communication, and interpersonal skills with the ability to influence clients and internal teams.
  • Experience managing large budgets, timelines, and multi-disciplinary creative teams.
  • Deep understanding of creative, digital, social media, and production workflows.
  • Ability to balance creativity with business outcomes, driving client satisfaction and growth.
  • Must be fluent in Arabic and English.
  • Experience working with Ministries and governmental entities is desirable, though not essential.
  • WE ARE LOOKING FOR SAUDI NATIONALS FOR THE ROLE.