Geisinger

Counselor

• Assesses patient needs and abilities and develops treatment plans to facilitate improved patient functioning/symptom resolution.
• Provides individual, family, couple and group psychotherapy as deemed clinically appropriate.
• Participates with program planning with the psychiatry team and other applicable team members.
• Evaluates the ongoing biopsychosocial needs of patients, identifying needs and problems and determining a treatment plan.
• Provides psychotherapies and case management to assigned patients as well as input regarding the care of program patients.
• Engages as a primary therapist or co-therapist in group therapy to psychiatric patients and as the primary therapist in individual, family, and couple therapies.
• Obtains pertinent data in accordance with program and regulatory standards.
• Upholds agency policies and standards as well as ethical standards of appropriate discipline.
• Collaborates with outpatient and inpatient teams to provide triage evaluation and crisis intervention.

Licensed Professional Counselor – Outpatient Pediatrics

Auditor

• Conduct examinations and evaluations of internal control systems
• Focus on financial, operational, or compliance audits and special projects
• Assist with advisory and consulting services to increase operational effectiveness
• Provide guidance and supervision to Associate Auditors
• Manage assigned projects independently and ensure timely completion
• Make presentations to senior management throughout audit engagements
• Compile recommendations for control issues and aid in corrective action planning
• Utilize technology to increase accuracy and efficiency of audit work
• Perform other duties as assigned

Intermediate Auditor

Business Intelligence Developer

• The Senior BI Analyst serves as a partner to the business or clinical area supported (AI Evaluation & Monitoring)
• Use analytic expertise including knowledge of data structures, programming, and statistics with critical thinking
• Collect, clean, and interpret data sets to answer a question or solve a problem
• Identify and effectively communicate improvement opportunities and support evaluation of existing AI/ML projects
• Act as the analytics expert in meetings and discussions with stakeholders
• Consult with AI stakeholders to gather evaluation and data requirements and define scope on projects of all sizes
• Execute the evaluation work that keeps Geisinger's AI portfolio safe, performant, and accountable
• Collaborate with internal partners and organizations in design and development of reporting solutions and analytic studies
• Develop, validate, and execute complex queries and reports that answer business questions for internal customers
• Present analysis and reports to internal customers and stakeholders
• Report and help troubleshoot data quality issues during data profiling, testing, or validation
• Participate in strategic departmental initiatives and mentor junior BI developers

Senior Business Intelligence Analyst – AI Evaluation, Monitoring

Administrative Assistant

• Responsible for providing advanced administrative support to the department
• Ensures advanced administrative activities to provide efficiency and organization to the department
• Supports managers and department staff through a variety of tasks related to organization and communication
• Responsible for maintaining knowledge of a variety of the field's concepts, practices and procedures
• Daily responsibilities include answering and directing phone calls, organizing meetings and schedules, producing and distributing correspondence, preparing reports and presentations, reconciling expense reports, assisting with projects, and providing other direct administrative support to the assigned office

Senior Administrative Assistant

AI Engineer

• Own the end-to-end product quality of every user-facing application the AI Platform ships
• Build the frontend architecture and the shared design system / component library used across every AI Platform application
• Ensure RBAC-aware interfaces, making sure program teams, governance stakeholders, leadership, and platform engineers see the right data and controls
• Lead the backend-for-frontend layer, API patterns, data contracts with MLOps, and the seams where the UI meets the platform
• Define the application-level testing strategy: unit, integration, and end-to-end suites
• Instrument every application for adoption, feature engagement, error rates, and load times, and surface insights that inform the platform roadmap
• Optimize frontend performance, including bundle optimization and lazy loading
• Define and enforce UX quality gates that no application ships below
• Collaborate with application teams to build user-facing applications alongside MLOps engineers
• Wire telemetry into every surface and read the generated data for informed decision making

Senior Full Stack Engineer, AI Platform

Systems Engineer

• Provides application support to the Commercial Sales and Medicare division including the Call Center staff.
• Provides reporting and data analysis, as appropriate, in order to support Commercial and Medicare Sales in addition to Sales and Marketing Management.
• Trains sales staff on specific applications, assists with the development and implementation of database enhancements and facilitate the integrity of appropriate databases.
• Assists with conceptual and logical database design based on functional areas and business rules.
• Acquires, maintains and articulates a thorough understanding of the business' functional process and data requirements.
• Serves as the initial point of contact for the Commercial and Medicare Sales end user community by providing first-level support for assigned applications.

Intermediate Systems Analyst – Sales and Marketing

• Independently consults with stakeholders to gather project requirements and define scope on small to medium sized projects
• Collaborates with internal partners and organizations in the design and development of reporting solutions and routine analytic studies to support business needs
• Plans projects and request completion tasks
• Provides time and effort estimates based on requirements gathering
• Demonstrates working knowledge of relevant source systems needed to support primary stakeholders and proficiency with related databases/data marts within first year in role
• Develops, validates, and executes low to moderately complex queries
• Designs and builds reports/dashboards
• Performs routine data analysis that answers business questions for internal customers
• Interprets results and makes recommendations to business areas based on findings
• Presents analysis and reports to internal customers and stakeholders
• Designs intuitive self-service reports/dashboards, makes modifications to more complex dashboards developed by more senior analysts, and offers visualization recommendations to stakeholders based on business goals, requirements, and the intended audience.

Business Intelligence Developer – Intermediate

Compliance

• Participate in experiential learning that integrates knowledge and theory learned in the classroom with practical application and skills development in a clinical or professional setting
• Assist with supporting the assigned area, gaining practical application experience, and expanding their knowledge and skills base.
• Observe the workplace and gain industry knowledge, while also performing job-specific tasks to assist with operations.
• Accountable for satisfying all job specific obligations and complying with all organization policies and procedures.

Intern, Undergraduate IT – Compliance

Actuary

• Provides guidance and vision for complex data analytics to provide leadership with strategic business intelligence around financial and operational performance
• Compiles claims, enrollment, revenue, and other statistical data to use in assigned projects
• Conducts data analysis, performs financial modeling and designs reporting to support the Health Plan requirements and initiatives
• Communicates summarized results to stakeholders via written narratives, graphical representations, and presentations
• Mentors staff on Industry and Health Plan knowledge

Senior Actuarial Analyst

• Manages the daily operations associated with the Actuarial Services Department
• Provides leadership in developing and modeling impact of strategic initiatives, product development, pricing, regulatory reforms and legislation, rate filings, trend analysis, revenue optimization, forecasting, reserving, data management and analytics for all product lines
• Calculates claim and premium deficiency reserves while working with auditors to arrive at mutually acceptable conclusions
• Manages the pricing of products, including but not limited to, building sound pricing models and tools, working with internal staff to arrive at sound products and strategies, and working with regulatory authorities to get approval of products and pricing
• Guides the forecasting, analytic, underwriting, and performance monitoring functions
• Serves as subject matter expert for regulatory reform and legislative changes, while quantifying impact of change, and identifying potential risks to successful implementation
• Supports strategic initiatives in the form of ideas, market research, financial modeling, business plan development, and implementation
• Supports data management by providing direction and oversight to IT teams for appropriate data aggregation, partitioning, and extract rules to meet analytic and reporting needs
• Collaborates with departments to ensure accurate and timely operations
• Provides guidance and support to upcoming actuarial talent

Manager, Actuarial Services

System Administrator

• leading efforts to configure and optimize our learning management system
• act as the subject matter expert related to online learning
• liaising with the LMS Vendor and other vendors on enhancements and upgrades
• testing and loading of learning assets and curriculums
• design and generation of learning reports
• flawless troubleshooting of technical and configuration issues for both desktop and mobile devices
• working closely with multiple entities and teams across the organization and community

Senior Learning Management System Administrator – Workday Learning

Procurement

• Comprehensive and strategic oversight of all supply chain sourcing efforts for assigned portfolio of categories.
• Accountable for achieving financial targets.
• Collaborates with clinical and operational leaders to identify opportunities, deliver value, and meet patient needs.
• Influences and negotiates multi-million-dollar contracts while minimizing risk.
• Supervises, coaches, and assesses team members to improve performance and develop talent.
• Builds and fosters long-term relationships with internal leaders and suppliers, owning end-to-end delivery of business needs for categories under management.
• Identifies and understands key initiatives of business unit and short, medium, and long-term goals; ensures alignment of sourcing strategies and initiatives with leaders’ expectations.
• Drives the adoption of change practices with business leaders, suppliers and stakeholders to advance strategic programs; and interacts with senior leadership to accelerate decisions.
• Leverages data, advanced analytics, and insights to actively identify opportunities to achieve supply expense reduction, defines strategy for achievement and removes barriers to successful implementation.
• Responsible for supplier relationship management and independently persuades, influences and negotiates multi-million-dollar contracts with suppliers to meet the organization’s strategic objectives.

Director, Strategic Sourcing

Manager

• Play a vital role in delivering patient-centered care to Geisinger Health Plan’s most complex members in a home-based setting
• Work collaboratively with physicians, nurses, and an interdisciplinary care team to assess, plan, and implement individualized care plans that promote optimal health outcomes
• Coordinate efforts of other team members to assess and respond to patient and family needs
• Identify and resolve barriers that hinder effective patient care
• Complete appropriate federal, state and local forms
• Ensure adherence to quality standards and participate in quality monitoring and improvement by monitoring quality of care using predetermined criteria, reporting potential risk and quality management issues identified from medical record review to appropriate departments through defined processes, and enter data as requested and appropriate for role, to support quality improvement initiatives into appropriate system
• Conduct on-going case review for delays or variances in care; raises issues with appropriate department, attending physician and physician designee
• Use approved medical necessity criteria as a tool to ensure that patients meet appropriateness of the setting
• Actively involve payer liaison role in any case that has potential of not meeting medical necessity guidelines.

Registered Nurse Care Manager – Community Based

Scrum Master

• Make cross functional AI product squads more effective by facilitating planning, reviews, retrospectives, and daily coordination in whatever form fits each team best
• Coach product managers, data scientists, engineers, and clinical partners on agile principles and how they apply in a complex healthcare environment
• Identify and resolve blockers before they stall delivery, managing dependencies across product, platform, governance, and clinical teams and escalating when needed
• Maintain clear visibility into tasks, issues, risks, and action items across squads, ensuring nothing falls through the cracks as work moves through the delivery cycle
• Plan and organize sprint demos and product testing events, ensuring the right stakeholders are involved and that feedback loops are tight and productive
• Collaborate across IT, clinical, and operational teams to ensure the right people are engaged at the right time and that resource gaps do not quietly become delivery problems
• Track and improve the health of delivery across the portfolio, using flow metrics and team feedback to identify where things are slowing down and why
• Keep portfolio leadership informed on delivery progress with timely, accurate, and actionable status communication
• Support onboarding of new team members and champion a culture of continuous improvement across the AI product function

Agile Delivery Lead

Product Manager

• Build and maintain relationships across clinical, operational, health plan, and pharmacy functions, proactively seeking out unmet needs and AI opportunity areas that others have not surfaced
• Conduct your own discovery sessions with frontline staff, department leaders, and subject matter experts, developing a genuine understanding of workflow pain points and strategic priorities
• Research the market independently, tracking what AI vendors are building, what peer health systems are deploying, and where the evidence is strong enough to warrant Geisinger attention
• Test ideas quickly using lightweight concept sketches, process maps, or rough prototypes to sharpen problem definitions and validate whether a proposed solution direction makes sense before deeper investment
• Translate what you find into clear, structured opportunity briefs and problem statements that give leadership the information needed to make confident investment decisions
• Support vendor evaluations by developing evaluation criteria, probing beneath sales narratives to assess production reality, and synthesizing findings into actionable recommendations
• Maintain an honest, current view of the opportunity pipeline and share it regularly with the team so discovery work stays connected to portfolio priorities
• Work closely with the AI product development organization to ensure that what you surface is actionable and that handoffs from discovery into delivery are clean