Geisinger

Director

• This role serves as the enterprise strategy lead embedded with a designated business unit
• Partner with business unit leaders to frame critical strategic questions and develop clear strategic direction aligned to enterprise priorities.
• Shape and recommend strategic choices, priorities, and tradeoffs informed by enterprise context.
• Translate approved strategy into multi-year and annual plans.
• Support development and pressure-testing of business cases and investment theses.
• Ensure alignment with enterprise planning cadence, capital guardrails, and governance.
• Conduct independent future-sensing to stay ahead of environmental opportunities and pressures.
• Provide hands-on strategic support for a portfolio of enterprise-critical initiatives within the business unit.

Director, Strategy – Clinical Enterprise

Marketing

• Responsible for all related aspects of strategic marketing; planning, strategizing, directing and executing for assigned specific areas and initiatives
• Supports and collaborates with the entire Marketing and Communications team in the development and implementation of innovative and strategic brand and marketing plans
• Plans, develops and implements innovative strategies and solutions, budgets and programs designed to support Geisinger Health Plan's audiences, strategy, operational and miscellaneous goals
• Gathers and interprets primary data accumulated through campaigns, surveys and other intelligence collection
• Analyzes and prepares reports for use in the internal communications planning process
• Ensure campaigns, plans and messaging are designed to increase awareness and understanding among audiences on a variety of organizational priorities and initiatives
• Maintains quality and brand standards
• Engages and educates department colleagues so that all activities make the best use of colleagues’ talents, tools and expertise
• Identifies and effectively communicates strategic opportunities or threats in a timely and credible manner
• Tracks and reports return on investment
• Generates innovative solutions and ideas that support Geisinger’s mission
• Leads specific, department-wide initiatives that contribute to the success of Marketing and Communications but may not be directly related to his/her day-to-day areas of responsibility
• Supports the management of external vendors: advertising/PR agencies, consultants, media planning and placement agencies, strategic communications experts, information services vendors, printers, mail houses, videographers, photographers, etc.
• Works collaboratively, and communicates effectively with direct reports, colleagues and supervisors
• Fosters a spirit of teamwork and shared success

Marketing Manager

Software Engineer

• Reviews, analyzes, modifies, creates, debugs, designs, and tests applications using modern development methodologies and tools.
• Provides key insight in design and application architecture discussions.
• Serves as a key contributor on a multidisciplinary team and participates in all aspects of the application development lifecycle to ensure successful delivery.
• Leads the definition and implementation of an API-led connectivity strategy.
• Drives the design and development of a reusable API network that enables scalable, secure, and governed integrations across the organization.
• Responsible for the process, life cycle, and creation of the software to assist users in completing a computer task or program.
• Implements code and documents all system changes based on assignments and timelines.
• Develops and follows department coding and user interface guidelines.
• Provides code review, testing, debugging, technical documentation, general testing instructions, go-live planning, assistance in go-live moves, and post-live support.
• Communicates all progress, roadblocks, and issues to the team and management in a timely manner.
• Collaborates with team members to identify and resolve issues, improve system performance, and ensure code quality.
• Provides training and documentation to team members on new development assignments.
• Trains and mentors staff members.

Application Developer IV

General Counsel

• Serves as primary counsel on a wide range of labor and employment matters, personally handling issues across the full employee lifecycle, including hiring, compensation, performance management, discipline, leaves and accommodations, separations, and workforce reductions.
• Provides timely, practical legal guidance to HR, clinical, and operational leaders on day-to-day employee relations matters, balancing legal risk, operational needs, and organizational culture.
• Leads or directly supports internal investigations involving employee complaints, workplace conduct, discrimination, retaliation, and compliance concerns.
• Advises on labor relations matters, including unionized environments, collective bargaining preparation, grievances, arbitrations, and unfair labor practice issues, as applicable.
• Manages employment-related claims, administrative charges, and litigation, including oversight of outside counsel, litigation strategy, settlement considerations, and cost management.
• Serves as a key escalation point for complex or high-risk employment matters requiring judgment and discretion.
• Evaluates the appropriateness of utilizing outside counsel for specific projects or issues, determine the suitability of experience to effectively engage and utilize such resources, hold those outside resources accountable to their budget and act as the primary liaison to monitor performance.
• Ability to communicate effectively with all levels of employees, including executive leadership.
• Partners with HR leadership and operational teams to provide forward-looking counsel on workforce strategy, organizational change, and evolving employment models.
• Identifies trends, risks, and opportunities within labor and employment law that may impact the organization, proactively advising on mitigation strategies and best practices.
• Contributes to the development and refinement of employment-related policies, frameworks, and governance approaches aligned with legal requirements and Geisinger values.
• Advises and supports the organization on communication needs related to employment and labor relations matters.
• Supports preventive risk management through training, guidance, and practical tools for leaders and HR partners.
• Promotes consistent, legally sound people practices across the organization by translating complex legal requirements into clear, actionable guidance.
• Collaborates closely with peers across the Division of Legal Services to ensure integrated, consistent legal support and shared accountability for outcomes.

Assistant General Counsel – Labor & Employment

Actuary

• Performs data analytics to provide leadership with strategic business intelligence around financial and operational performance.
• Compiles claims, enrollment, revenue, and other statistical data to use in assigned projects.
• Conducts data analysis, performs financial modeling and designs reporting to support the Health Plan requirements and initiatives.
• Participates in the communication of summarized results to stakeholders via written narratives, graphical representations, and presentations.
• Provides analytical and technical support for assigned projects using data analysis tools and software.
• Performs analyses by utilizing a wide-range of quantitative and qualitative data sets, models, and publications (regulations, guidelines, business rules, reporting requirements and standards).
• Analyzes data output to identify and interpret trends or patterns in complex data sets.

Actuarial Analyst Associate

Project Manager

• Provides essential operational, project management, and administrative support for Geisinger’s Value Based Platform.
• Manage and report status of Geisinger VBP project work across cross-organization solutions.
• Implement and manage process for Geisinger risk identification, tracking, and resolution documentation.
• Provide administrative support including scheduling meetings, preparing agendas, and documenting minutes.

Senior Project Manager – Value Based Platform

Pharmacist

• Act as a liaison between the Health Plan and its customers with respect to pharmaceutical benefits
• Serves as formulary expert for all lines of business and associated benefit designs
• Supports internal operations in their duties to provide information to our customers regarding pharmacy and medical drug benefits, formulary details, and prior authorization details as needed
• Supports prior authorization representatives in their duties related to medical necessity, formulary exceptions, and prior authorization reviews
• Perform medical necessity reviews for formulary exceptions and prior authorizations according to specified timelines
• Perform extensive literature review and develop clinical criteria for new and existing pharmaceuticals as part of a drug review function to be presented at the Pharmacy and Therapeutics Committee
• Works closely with clinical enterprise to coordinate the best, most cost effective, drug selection policies, and protocols for targeted disease processes

Designer

• Leads the design, delivery, and optimization of the organization’s learning ecosystem, with primary ownership of the Learning Management System (LMS) and learning design standards
• Oversees the LMS team and leaders responsible for individual contributor learning programs, including new hire orientation and School at Work (SAW)
• Partners with cross-functional stakeholders to ensure learning solutions align with enterprise priorities and support system-wide workforce development
• Develops and enforces policies for content quality, lifecycle management, and vendor utilization
• Drives consistency and scalability of learning solutions across clinical, operational, and administrative functions
• Aligns onboarding and workforce development programs with enterprise talent strategy and employee experience goals

Manager, Learning Design

Counselor

• Assesses patient needs and abilities and develops treatment plans to facilitate improved patient functioning/symptom resolution.
• Provides individual, family, couple and group psychotherapy as deemed clinically appropriate.
• Participates with program planning with the psychiatry team and other applicable team members.
• Evaluates the ongoing biopsychosocial needs of patients, identifying needs and problems and determining a treatment plan.
• Provides psychotherapies and case management to assigned patients as well as input regarding the care of program patients.
• Engages as a primary therapist or co-therapist in group therapy to psychiatric patients and as the primary therapist in individual, family, and couple therapies.
• Obtains pertinent data in accordance with program and regulatory standards.
• Upholds agency policies and standards as well as ethical standards of appropriate discipline.
• Collaborates with outpatient and inpatient teams to provide triage evaluation and crisis intervention.
• Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures.

Bilingual Licensed Professional Counselor – Outpatient Adult

Medical Billing and Coding

• Health information coding is the transformation of verbal descriptions of diseases, injuries, and procedures into numeric or alphanumeric designations.
• Coders are responsible for translating diagnostic and procedural phrases utilized by healthcare providers into coded form procedure codes that can be utilized for submitting claims to payers for reimbursement.
• Reviews the content of the medical record for hospital and professional inpatient or outpatient records to identify principal diagnosis, secondary diagnoses and procedures performed that explain the reason for service being provided or the admission and patient severity and comply with standard provider coding regulations.
• Carefully details review of documents such as laboratory findings, radiology reports, various scan reports, discharge summary, history and physical, consultations, orders, progress notes and other ancillary services treatment records needed to ensure all pertinent diagnoses and procedures are recorded.
• Translates all diagnostic and procedural phrases utilized by healthcare providers into coded form using procedure codes as required.
• Using the Encoder software program, determines the codes for all diagnoses and procedures.
• Queries physicians as needed to clarify documentation within the patient’s record to facilitate complete and accurate coding.
• Communicates to Coding Quality and Professional Manager any new diagnoses, procedures, technologies, etc. documented within patient records to ensure that appropriate diagnosis and procedure codes are selected and incorporated into hospital and professional coding guidelines.

Medical Coder

Threat Intelligence Specialist

• supporting the advancement of the overall financial performance of Geisinger Health and its subsidiaries
• informing decision making and ensuring goal achievement by providing service and product line reporting and analytics
• supporting operating and capital forecasts, strategic service planning, business plan financial models
• providing leadership within the department by mentoring analysts and developing a high performing team
• providing regular presentations of financial performance to operational leadership as requested
• developing and promoting OneGeisinger analytical reporting to drive utilization and cost reduction
• providing episode analysis to understand utilization and cost of patient cohorts across the full care continuum
• maintaining repository for utilization and financial data to support operational and financial initiatives
• supporting financial acumen education for operational teams

Financial Intelligence Analyst Lead

• Supports Data Core staff and leadership with project management across a wide variety of technical areas including data infrastructure, software engineering, data science, and health care data analytics for research and related activities.
• Works collaboratively with project stakeholders both internal and external and functional managers to develop project goals and objectives, set project timeline, manage change, and control scope.
• Leads project team in collaboration with IT functional leadership to achieve project goals and objectives on time and within budget.
• Reports and appropriately escalates project progress, concerns, and issues to project stakeholders and leadership.
• Assembles project team, establishes authority as project manager, gains consensus, and develops and effectively communicates a clear understanding of project scope, objectives, mandates, timeframe, budget and other project requirements.
• Ensures project requirements, constraints, and assumptions are defined, documented, and effectively communicated in order to establish project deliverables using requirements gathering techniques.
• Works with project sponsors and stakeholders to develop project charters including milestones, deliverables and timelines.
• Ensures realistic labor and cost estimates are applied to project activities and tasks in support of project plan and schedule development.
• Collects status information regularly from the project team and maintains visibility to overall project status for stakeholders and leadership.
• Establishes and executes on a communications plan meeting the needs of the project, including status meetings, status reports, change management, and issue escalation.
• Creates agendas, ensures the capture of minutes, and conducts meetings in an effective and efficient manner.
• Manages changes to project scope, schedule and costs using appropriate verification techniques so as to keep the project plan accurate and reflective of authorized project changes.
• Maintains, documents, and communicates scope and schedule variances to plan to leadership as appropriate and per the communications plan.
• Manages project risks through facilitating proactive risk identification and management and ensuring appropriate contingency plans are developed and implemented to minimize the probability of and impact to the project.
• Organizes and tracks project team tasks to assure proper application of project management standards, best practices, tools, and methodologies in project work.
• Leverages approved supporting tools to facilitate document management, sharing, and collaboration.
• Engages and effectively communicates in a timely fashion with stakeholders, including project sponsors, project team members, IT functional management, and leadership on all project tasks and deliverables, including requirements, scope, plans, staffing, budget, risks, issues, schedules, and status.
• Ensures regulatory compliance of projects through collaboration and coordination with internal regulatory offices.
• Ensures timely and accurate collection of labor hours related to the project.
• Participates in and provides guidance related to vendor management associated to assigned projects including but is not limited to, contract negotiations, invoicing issues lists and new product evaluations.
• Contributes to employee goals and performance appraisals as related to assigned projects.
• Manages and supports the functional manager in managing project budget and financing, including but not limited to planned and actual hours, planned and actual dollars, and variances.

Senior Project Manager, Research Core

• Manages all aspects of complex projects from inception to conclusion
• Serves as the primary point of coordination between internal stakeholders and external proposal development consultants
• Coordinates and manages multidisciplinary technical review teams and proposal development teams
• Provides highly skilled technical and management advice and assistance to department management and personnel
• Chairs various project review and pre-submittal meetings

Senior Project Manager

Program Manager

• Responsible for leadership and/or technical oversight of an assigned Information Technology (IT) segment within the organization
• Creating and rolling out policies and procedures associated with assigned IT segment
• Act as point of contact and full accountability for high degree of redundancy and reliability of assigned IT segment
• Identifies best practices for service offerings of IT segment
• Maintains in-depth knowledge of departmental workflows
• Responsible for vendor management, including contract negotiations, invoice reconciliation, release updates, issues lists and new product evaluations
• Reviews work of lower level personnel to ensure satisfaction of service offerings
• Performs personnel review and evaluation function for salary administration, training and promotion
• Prepares periodic budget and adherence for the department
• Monitors compliance with Information Systems procedures and policies
• Presents issues and concerns to IT leadership along with potential solutions when appropriate
• Works with departmental and division management to develop and implement Information Technology strategies
• Establish and monitor operational KPIs, including productivity standards
• Develops and administers IT budget for responsible area
• Practices fiscally sound budget management to ensure spending is held to allocated funds

Program Director, Information Technology – Epic Bridges

Analyst

• Responsible for the performance of tasks related to EHR system implementation, adoption, enhancement, and support
• Develops a strong understanding of assigned application(s) and can demonstrate a proficiency in navigating through the Electronic Health Record (EHR)
• Meets with relevant personnel to gather information and observe workflows
• Demonstrates the understanding of both the current and proposed workflows and can document the workflows using a flowchart format
• Identifies opportunities and propose solutions to streamline the workflow to gain efficiencies
• Produces documentation including current and future state workflows, pros/cons, gap analysis, needs assessments, design specifications, build documentation, test plans, project plans, status reports and transitionary documentation
• Performs application testing including scenario-based, integrated, and parallel testing
• Applies critical thinking to problem solving and strives to understand the root cause of the issue
• Communicates effectively with peers, informaticians, stakeholders, project teams, and leadership
• Provides regular updates regarding work status and demonstrates appropriate issue escalation
• Completes system build and documentation in accordance with department guidelines and in adherence to change management policy
• Actively participates in meetings by being an engaged listener and offering both feedback and input
• Prepares training material and conducts training classes in either virtual or in-person settings
• Adheres to best practices regarding information security
• Participates in team on-call rotation to provide 24x7x365 support to assigned areas
• Provides remote and/or on-site support as needed to end-users
• Supports system upgrades, patches, and monitoring
• Assists in the preparation of department guidelines, standards, procedures, and policies
• Participates in vendor review and selection processes