GEICO

Outside Sales

• Responsible for growth of agency relationships to increase profit of GEICO and GEICO-affiliated products within an assigned area of responsibility
• Oversees the development and execution of policies that cater to increasing agency relationships
• Prospects, interviews, and approves new appointments to expand GEICO’s agency distribution
• Manage agents within a designated area of responsibility using in person, virtual, phone, and email to build relationships, deliver trainings, and manage agency performance
• Implements policies and procedures of the agency program
• Monitors the performance of agents in relation to goals, procedures, and guidelines
• Conducts training of agency staff on GEICO and GEICO-affiliated products, services, and value proposition

Territory Sales Manager, Insurance Experience Required

Full-stack Engineer

• Lead one or more teams in driving application stability and leading critical work tied to regulatory compliance.
• Oversee one or more engineering teams tasked with triaging and resolving complex production issues.
• Identify systemic gaps, and deliver sustainable solutions that improve system health.
• Execute the Compliance roadmap, working closely with business partners to correct, remediate, and introduce automations that protect against regulatory concerns.
• Manage project dependencies, negotiate and estimate incremental delivery dates with stakeholder community, and deliver projects on time.
• Cultivate a culture that motivates all levels of performers to higher levels of achievement.
• Identify where technical or analytical skill gaps put future team deliverables at risk and craft a plan to remediate.

Senior Manager, Staff Software Engineering

IT Support

• Lead, mentor, and inspire a team of associates to deliver exceptional service
• Guide team members in resolving complex customer inquiries and claims
• Monitor and evaluate team performance using key performance indicators (KPIs)
• Address escalated customer concerns with professionalism and empathy
• Collaborate with leadership and cross-functional teams for process improvements
• Serve as a resource for team members on insurance-related questions

Insurance Unit Manager – Supervisor

Marketing

• Own and scale the customer engagement and retention strategy across the policy lifecycle, including onboarding, renewal, and loyalty
• Identify key churn drivers and design proactive strategies to improve retention and reduce policy lapse
• Leverage storytelling to show customers what they can expect from GEICO if/when they need us, building trust over time
• Lead strategy and execution for multi-product adoption, increasing cross-sell between insurance lines (e.g., bundling auto, home, renters)
• Implement data-driven triggers to promote relevant coverage at the right life moments (e.g., moving, life events, policy changes)
• Partner with Marketing Analytics to develop advanced segmentation models based on customer behavior, risk profile, tenure, and lifecycle stage
• Design and deploy highly personalized, omnichannel journeys (email, SMS, app, direct mail, etc.)
• Oversee lifecycle marketing technology stack to enable real-time, trigger-based marketing
• Define measurement frameworks tied to retention, cross-sell conversion, customer lifetime value (CLV), and engagement
• Build a rigorous test-and-learn culture, running A/B and multivariate tests across messaging, timing, and offers
• Continuously optimize lifecycle performance through data insights and customer feedback
• Partner with Product Marketing, Technology and other partners to develop and carry out the strategy
• Collaborate with Brand and Creative to ensure consistent, engaging messaging across all touchpoints that build connections between the customer and the brand
• Build and lead a high-performing lifecycle marketing team
• Establish clear KPIs, operating rhythms, and development plans
• Foster a culture of customer empathy, accountability, and innovation

Senior Director, Lifecycle Marketing

Compliance

• Ensures compliance with state and federal guidelines
• Provides legal and regulatory research
• Evaluates processes, procedures, systems, and correspondence
• Responds to compliance-related questions
• Documents findings and presents recommendations

Compliance Analyst II

Security Operations

• Lead in daily SOC operations and provide task management and operational oversight.
• Manage user accounts, roles, and permissions across application portfolio.
• Monitor and report on system health concerns for alarms access control, surveillance, incident management and other security systems.
• Supervise the Security Operations team to ensure seamless and continuous GSOC support.
• Validate that operator actions align with runbook and site-specific requirements.
• Coordinate with site security, facilities, REFM, IT, HR, Legal, Comms, and business leadership as required to handle Crisis events.
• Assume Incident Commander role for Crisis-level incidents per escalation policy.
• Maintain a communication cadence during evolving incidents and crisis events as needed.
• Support operators in compiling situational reports and incident summaries.
• Ensure timely triage, categorization, and prioritization of alerts and cases.
• Provide oversight of incident documentation workflows, proper escalation channels and resolutions.
• Coordinate production and delivery of emergency notification and mass communications.
• Conduct post crisis/incident reviews to identify process improvements.
• Assist in creating, updating, and conducting training material with GSOC Operators.
• Assist in onboarding new GSOC staff and training to include tools, procedures, policies, escalation expectations.

Supervisor – Security Operations Center

Product Manager

• You will be working on GEICO’s platform for creating and activating customer communications and marketing campaigns.
• Help evolve into a modern customer engagement platform, assisting teams in reaching the right customers with relevant experiences across channels.
• Drive automation and simplification in delivery and reporting workflows, improve execution visibility, and ensure platform reliability and observability.
• Own product vision and strategy for messaging delivery and customer engagement analytics, connecting capabilities to measurable engagement performance.
• Collaborate with engineering on delivery architecture and partner with business users on reporting and performance insights.
• Define user-facing reliability and observability requirements for delivery and analytics, contributing to platform trust goals.
• Lead discovery with campaign managers, marketing operations, analytics users, and engineering partners to prioritize features based on customer impact and reliability risk.

Product Manager – Customer Technologies

• You will be working on GEICO’s platform for creating and activating customer communications and marketing campaigns.
• You will define the vision, platform patterns, and roadmap that connect various capabilities for customer engagement.
• You will drive automation and simplification across audience and platform workflows.
• Lead product direction for intelligent and agentic engagement capabilities, including AI assisted audience development and goal-based engagement strategy.
• Mentor product managers and contribute to product practice.

Principal Product Manager – Customer Technologies

Machine Learning Engineer

• Own end-to-end design, development, and maintenance of high-performance AI solutions that use agentic workflows to deliver concrete business value for internal stakeholders and customer-facing applications.
• Collaborate with cross-functional teams, including data scientists, ML engineers, software engineers, product managers, and designers to gather requirements, define project scope and prioritize feature development.
• Establish pragmatic technical visions and roadmaps that balance business outcomes, product release timelines, and engineering excellence.
• Integrate and build solutions using GEICO’s AI platform architecture.
• Partner with platform teams to communicate requirements, understand current capabilities and gaps, and contribute to platform feature roadmaps and development.
• Ideate, define, and build first-of-its-kind solutions within GEICO, with a deep understanding of business and technical processes, applications, and architecture to guide development.
• Drive the selection, evaluation, and implementation of software technologies, tools, and frameworks, balancing build vs. buy, speed to market, maintainability, etc.
• Take ownership in project planning and stakeholder management, driving technical alignment, ensuring efficient resource allocation, and timely delivery of solutions.
• Mentor and guide junior engineers via code reviews and design sessions, establish and enforce best practices, and foster a collaborative and high-performance team culture.

Staff Machine Learning Engineer

• Define and execute the roadmap for runtime intelligence capabilities
• Partner with executive stakeholders to align runtime intelligence investments with enterprise priorities
• Lead development of core runtime capabilities: Context orchestration and state management, Memory systems, Retrieval systems, Personalization frameworks
• Establish observability standards across runtime intelligence systems
• Oversee end-to-end delivery of runtime intelligence platforms

Director, Machine Learning Engineering

Analyst

• Administer operational privacy compliance across our organization
• Drive Privacy Assessments program
• Support data privacy incident response
• Assist in development of notices, policies and procedures
• Support regulatory change management including creation of operational privacy action plans and privacy by design requirements
• Administer and develop GRE tools
• Collect meaningful input from business/technical stakeholders and develop associated reporting that identifies privacy risks and recommendations

Staff Privacy Analyst

Platform Engineer

• Work with senior leadership to address project dependencies, negotiate and estimate incremental delivery dates for milestones with the stakeholder community, and deliver projects on time
• Lead the File Exchange Platform team responsible for GEICO's tier-1 secure file transfer service (~3M monthly transfers).
• Drive modernization from ticket-based operations to a self-service portal, and CMDB-driven self-certification, deliver high availability and geo-distributed resiliency across data centers, and meet NYDFS/PCI compliance and vulnerability SLAs while reducing onboarding cycle time and support burden.
• Lead the UPE team that defines the paved road for PaaS service providers — Platform SDKs (Python, Go, TypeScript, Java), Platform Client UI/UX, IaC as a Service.
• Standardize onboarding, provisioning, deployment, and lifecycle management across public and private cloud; drive onboarding user experience; and deliver blueprint-IaC solutions for consistent, defect-free service integration.
• Drive shared engineering outcomes with UCP partners — advancing UCP to a production-ready tier-1 platform with audit trails, observability-as-code, governance and FinOps integration.
• Identify and raise appropriate project risks, in addition to presenting detailed and implementable solutions or alternatives
• Report on your team's progress for project and other key metrics, in addition to presenting detailed and implementable ideas for areas to further improve or influence product or project delivery
• Cultivate a culture that motivates all levels of performers to higher levels of achievement
• Build and maintain relationships with your team members to support an environment of trust
• Develop the team budget and be accountable for reporting on results achieved at regular intervals

Senior Manager, Staff SW Engineering – Platform Engineering

Claims Specialist

• Investigate medical necessity and determine casualty
• Consult with involved parties
• Secure medical information and review insurance contracts, associated reports and billing documentation
• Evaluate the validity of personal injury insurance claims
• Monitor case files over the course of treatment
• Provide outstanding customer service during the insurance claims process
• Deliver meaningful impact by assisting customers with auto insurance claims

Personal Injury Claims Examiner

• Translate customer data, research, and segmentation into clear audience strategies that inform how GEICO shows up in the market
• Identify emerging consumer behaviors and competitive shifts, turning signals into opportunities for growth
• Ensure audience insights are consistently embedded into campaign strategy, messaging, and channel decisions
• Lead high-impact strategy workstreams tied to enterprise growth priorities
• Frame ambiguous business problems, develop hypotheses, and structure analysis to drive clarity and action
• Build data-backed recommendations that influence marketing investment, prioritization, and go-to-market strategy
• Develop business cases for new initiatives, pilots, and growth opportunities
• Write clear, compelling strategy narratives for senior leadership, including the CMO, CEO, and executive team
• Support in shaping key marketing stories—quarterly business reviews, transformation updates, and major strategic initiatives
• Define success metrics for strategic initiatives and track performance to inform ongoing decisions
• Partner closely with Brand, Media, Creative, Product, Analytics, and Finance
• Translate complex AI outputs into clear strategic direction, ensuring leadership understands not just what is happening, but what to do next

Marketing Strategy Manager

• Design, build, and maintain internal Release Platform services and tooling to enable automated, robust, scalable, and observable software delivery workflows.
• Develop and enhance CI/CD pipelines and GitOps workflows using tools like Azure DevOps Pipelines and GitHub Actions.
• Develop policy-as-code governance frameworks using Open Policy Agent (OPA) to enforce deployment rules, approvals, and compliance gates.
• Design self-service capabilities for developers, including standardized deployment workflows, configuration automation, and security integration.
• Collaborate with Cyber and Release Control teams to embed security guardrails, change gates, and auditability into the software delivery process.
• Implement observability best practices, including monitoring, logging, and tracing to improve deployment visibility and reliability.
• Implement and enforce deployment patterns (blue/green, canary, rolling updates) and fail-safe rollback mechanisms.
• Mentor junior engineers, perform code reviews, and advocate for engineering excellence across the team.
• Collaborate across infrastructure, platform, SRE, and application teams to deliver cohesive developer experiences.
• Continuously explore and integrate open-source innovations to enhance platform reliability, security, and developer productivity.