GEA Group

Human Resources

• Sparring partner and coach for the management at tactical and strategic level
• HR development, co-responsible for the design of HR policies and instruments
• Execution and checkup of (set) work agreements, the Collective Labor Agreement (CAO) and legally defined, as well as internal, policies and arrangements
• Supporting the management with recruitment (onboarding), employee development and off boarding
• Education, development and career planning
• Development and application of working conditions
• Organization development
• Execution of (global) HR projects

HR Business Partner – Bakery, Maternity Cover

Field Engineer

• Coordinate and/or perform Installation and Commissioning of new separators and decanters sold to customers
• Provide technical and maintenance support separators and decanters
• Travel to Customer Sites to work on Separator & Decanter systems as per the applicable GEA Safe operating procedures and maintenance manuals.
• Train customers and employees on the equipment for best operating practices and general maintenance.
• Assist the third party with Project Execution activities.
• Participate in auditing and monitoring activities of GEA equipment on customers ‘sites.
• Perform routine maintenance procedures, emergency service as well as warranty work on GEA’s product lines.
• Collect and classify data using various measuring equipment applicable to the equipment.
• Test systems and components using electrical, mechanical, digital, and pneumatic controls.
• Maintain records of repairs and maintenance of equipment as per maintenance schedules, corporate governance, legal requirements, and customer requirements.
• Provide feedback and recommendations to other departments in the development of new products and the improvement of existing products.
• Initiate recommendations for improved tools, procedures, and devices for service operations.
• Build parts lists for Customers, internal and external.

Field Service Technician

Sales

• Generate new business and maintain customer relationships for GEA’s portfolio of Pharmaceutical Material Handling & Containment Technologies
• Develop professional relationships with pharmaceutical executives, production managers, process engineers, and industry consultants in a consultative selling role
• Manage the opportunity pipeline through identifying, qualifying, logging and pursuing leads
• Gather and communicate market intelligence
• Coordinate and manage the flow of pre-sale information between GEA North America, GEA’s Core Technology Centers, and customers
• Advocate for the customer within GEA while balancing company objectives for order intake, profitability, and strategic growth
• Document customer interactions for CRM system
• Collaborate with customers to identify where GEA’s technologies can improve operational performance
• Support Regional Sales Managers when Material Handling & Containment equipment is part of a larger integrated system or project
• Prepare monthly sales activity plans and review customer engagement with Sales Director

Sales Manager – Industrial Pharma Material Handling Equipment

Sales Engineer

• Build and maintain long-term customer relationships through regular communication
• Acquire, plan and oversee service assignments
• Actively sell the full GEA service portfolio
• Plan and implement modernization and retrofit projects
• Provide technical support to internal and external partners
• Conduct targeted and regular customer visits to provide technical advice
• Ensure compliance with quality, safety and work regulations

Service Sales Engineer, Refrigeration Technology

• Travel to customer sites to perform preventive maintenance and emergency service
• Performs new machine installation, commissioning and customer training
• Ability to troubleshoot mechanical issues and communicate effectively with customers
• Ensures customer satisfaction through high quality service levels, prompt execution and customer follow up
• Acts in a professional, courteous and business-like manner to enhance the company in the market place.

• Travel to customer sites to perform preventive maintenance and emergency service
• Performs new machine installation, commissioning and customer training
• Ability to troubleshoot mechanical issues and communicate effectively with customers
• Ensures customer satisfaction through high quality service levels, prompt execution and customer follow up
• Acts in a professional, courteous and business-like manner to enhance the company in the market place

• Manage assigned accounts and serve as their primary point of contact, understanding their needs and requirements
• Ensure long-lasting client relationships
• Regularly engage with clients to provide updates, gather feedback, and address inquiries
• Build and maintain strong relationships with key clients, understanding their needs, and ensuring exceptional customer satisfaction
• Continuously monitor market trends, competitor activities, and customer preferences to identify opportunities for growth and adaptation
• Work closely with the territory manager to develop and execute sales plans for the region/territory, identifying growth opportunities and potential risks
• Identify and pursue new business opportunities within the region/territory, expanding the customer base and market share
• Monitor key performance indicators (KPIs) for assigned accounts, ensuring that they are consistently met or exceeded
• Prepare and deliver presentations to clients and stakeholders to promote our products and services
• Operate in compliance with company policies, industry regulations, and ethical standards
• Ensure high levels of customer satisfaction by providing exceptional service and support
• Negotiate purchase agreements to ensure mutually beneficial outcomes
• Stay up-to-date with industry developments and regulatory requirements that may impact our business

Solutions Sales Manager – Slicing and Bagging Equipment

Manager

• Configure, deploy and maintain SAP GTS modules (Compliance Management, Customs Management, Risk Management, etc.)
• Ensure companies’ adherence to global trade regulations (import/export laws, sanctions, embargoes, etc.)
• Identify and implement process improvements in customs, trade, and logistics operations using SAP GTS and analytics tools.
• Create dashboards and reports to analyze trade flows, compliance status, and operational KPIs.
• Collaborate with other departments and workstreams to align system enhancements and business continuation.
• Manage cross-functional teams on a global scale in an agile working mode.
• Provide training and support to end-users and ensure effective change management for new processes and systems.

Manager, Global Trade Services and Analytics

• Understand each customer’s needs and goals
• Act as the primary steward of customer experience
• Engage directly with customers through hands-on selling
• Nurture and grow customer relationships
• Map the market with a customer-first lens
• Guide and coordinate day-to-day sales activities
• Champion customer satisfaction and service excellence
• Develop customer-aligned sales plans, budgets, and forecasts
• Maintain accurate and insightful CRM data
• Represent Bakery & EFT Business Units in customer negotiations
• Contribute to strategy, business development, and R&D efforts
• Recruit, develop, and lead regional teams

HR Business Partner – Bakery, Maternity Cover

Field Service Technician

Sales Manager – Industrial Pharma Material Handling Equipment

Service Sales Engineer, Refrigeration Technology

Field Service Technician

Field Service Technician

Solutions Sales Manager – Slicing and Bagging Equipment

Manager, Global Trade Services and Analytics

Bakery Equipment Sales Director – Large Capital, Long Sales-Cycle Exp Required