GE HealthCare

Program Manager

• Responsible for the profitability and customer satisfaction for assigned contracts
• Provide both service agreement and time and material program management
• Assist in sales campaigns for new contracts and proposals
• Assure timely resolution of customer issues and customer satisfaction
• Interact with members of various teams
• Influence the development of strategy for the area of responsibility

Executive Program Manager

Field Engineer

• Work within hospital radiology environment to evaluate and troubleshoot imaging equipment issues and implement appropriate repairs
• Complete Preventative Maintenance on designated equipment
• Perform safety and environmental inspections ensuring compliance to Health and Human Services and Environmental Health and Safety guidelines
• Complete necessary service and repair documentation following hospital protocol and GEHC policies & procedures
• Maintain daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction
• Learn and ensure proper care of tools and test equipment and ensure calibration
• Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment

Surgery Field Engineer Apprentice

Product Specialist

• Drive sales by identifying customer needs and promoting GE HealthCare solutions
• Collaborate with regional sales and customer teams
• Develop a deep understanding of the sales territory and products
• Utilize prior experience to execute policies and strategies

Lead Product Sales Specialist

Technician

• Responds to service calls to evaluate, diagnose, and perform repair and planned maintenance (PM) on customers' basic biomedical equipment
• Drives customer satisfaction through service excellence in the Paris,TX Area
• Under supervision, evaluate basic customer biomedical equipment issues, implement appropriate repairs, and as assigned, perform PM and safety/environmental inspections
• May assist more experienced technicians on basic and more complex repairs/resolution
• Effectively communicate and partner with teammates and colleagues
• Follow appropriate GE policies, procedures, hospital protocol, and completes the necessary documentation
• Maintain daily communications with customers as directed, to ensure resolution and proper follow-up, leading to strong customer relations and ongoing customer satisfaction
• As instructed, implement GE/customer facility contract and support business goals/objectives
• Work as a member of a local team to provide efficient service delivery to all accounts within the assigned area
• When trained, able to share on-call responsibility
• Document all repair actions and submit reports/summaries according to schedule
• Ensure proper care of spares, tools, and test equipment, and ensure calibration
• Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction
• Understand and utilize sources of help (i.e., manuals, tech support, Facetime app, online resources) to answer questions when performing PM
• Meet Health and Human Services, Environment Health and Safety requirements, and all other applicable regulatory requirements

Biomedical Technician 1

Clinical Specialist

• Provide technical and clinical leadership during pre-sales process by demonstrating full range of Ultrasound products, including potential uses, product capabilities and benefits to customers to drive revenue within the region.
• Coordinate, schedule, and execute objective based system training for your customers: monitor and report on training outcomes.
• Serve as a subject matter expert for General Imaging Ultrasound and clinical liaison to the sales organization with the goal of strengthening clinical capabilities of the team and customer relationships, while also driving business opportunities forward.
• Penetrate competitive accounts and communicate current market intelligence back to the business.
• Advance new product (NPI) features and clinical techniques; partner with customers in developing training plans/strategies that support new product assimilation for General Imaging Ultrasound, and ongoing training needs.
• Support trade shows and professional conferences by performing product demonstration and customer training.
• Act as focal point for modality/team, identify customer satisfaction issues, assist in escalations, problem determination and specialty training requests.
• Develop meaningful relationships with your customers (highlighting key opinion leaders (KOLs) where necessary) to standardize and optimize protocols and support our clinical education initiatives.
• Embrace and promote adoption of hybrid training delivery mindset for your customer.
• Maintain required well-written pre and post training documentation in conjunction with global guidance.
• Demonstrate safety first and quality mindset, maintaining applicable processes as part of the Quality Management System and EHS policies and procedures.

Clinical Application Specialist – General Imaging

Clinical Operations

• Daily execution of specialized expertise and depth of technical knowledge in operations
• Interpretation of procedures to resolving problems, with mindfulness to how each step and team member contribute to the overall operational execution
• Maintain and respond with urgency to all incoming requests of applications operations and end user customers for field assistance

Clinical Applications Operations Support Specialist

• Execute routine preventative maintenance and safety inspections on a variety of medical devices, including but not limited to patient monitors, infusion pumps, and basic diagnostic equipment, following established protocols.
• Evaluate basic customer biomedical equipment issues, implement appropriate repairs, and as assigned, perform PM and safety/environmental inspections.
• Perform minor repairs and component replacements under direct supervision or using detailed service manuals and schematics.
• May assist more experienced technicians on basic and more complex repairs/resolution.
• Document all maintenance, repair, and calibration activities accurately and promptly in the designated asset management system.
• Calibrate equipment to manufacturer specifications and regulatory standards.
• Respond to and resolve basic equipment malfunctions reported by clinical staff.
• Maintain daily communications with customers as directed, to ensure resolution and proper follow-up, leading to strong customer relations and ongoing customer satisfaction.
• Communicate effectively with clinical staff regarding equipment status and repair timelines.
• Participate in ongoing training and professional development to enhance technical skills and knowledge of new medical technologies.
• Adhere to all company policies, safety regulations, and quality standards, including those related to infection control and hazardous materials.
• Maintain a clean and organized workspace and ensure proper care of tools and test equipment.

Biomedical Equipment Technician I

• Generating proposals, preparing sales quotations and presentations, planning customer meetings, and demonstrating equipment capabilities on Cardiovascular Ultrasound (CVUS) products in assigned territory.
• Maintaining satisfactory after-sale relationships.
• Penetrating competitive accounts and communicating current market intelligence back to the business, along with field concerns, issues and requirements.
• Providing leadership in market analysis and development/execution of strategies and action plans to drive CVUS sales.
• Prospecting for new customers and business in addition to growing and maintaining our existing customer portfolio.
• Annual and quarterly achievement of multiple sales and revenue targets.
• Development of long-term customer relationships coupled with the ability to identify and capitalize on opportunities that immediately satisfy customer needs.

Product Sales Specialist, Cardiovascular Ultrasound

Security Engineer

• Be responsible for defining, developing, and evolving software in a fast paced and agile development environment using the latest software development technologies and infrastructure.
• Evolve and improve connectivity and privacy & security capabilities of the products.
• Provide technical leadership when needed.
• Work with Product Line Leaders (PLLs) to understand product requirements & vision.
• Work cross functionally with other business departments to align activities and deliverables.
• Drive world-class quality in the development and support of products.
• Do privacy and security risk assessments, threat modelling and security testing.
• Apply principles of SDLC and methodologies like Lean/Agile/XP, CI, Software and Product Security, Scalability, Documentation Practices, refactoring and Testing Techniques.

Software Developer – Connectivity & Security

Financial Planning and Analysis

• Partner with Commercial regions, Operations, and OTR to support financial daily tender win, order book and contract proceeding
• Analyze revenue streams and service profitability across different services and hospital segments
• Support budgeting, forecasting, and long-term strategy with a focus on service offering mix, growth engine, patient volumes, and margin expansion.
• Provide insights into key drivers such as offer mix strategy, capture rate, Install base analysis, Solidbase/new order weight etc.
• Monitor financial performance against targets and identify risks and opportunities in region/offer/Modality.
• Prepare management reports and dashboards highlighting KPIs.
• Buildup & enhance financial models/bowler to provide timely & better visibility to commercial team.
• Collaborate with cross-functional teams to improve financial processes, Closing and reporting accuracy
• Ensure compliance with internal controls and healthcare regulatory requirements where applicable

Finance Analyst – Commercial

• Own and operate the AI DLP platform, including administration, configuration, policy management, tuning, upgrades, deployments, and platform health.
• Engineer and deploy DLP and AI protection capabilities across endpoint, cloud, mobile, and network environments.
• Maintain detection policies, risk scoring, thresholds, baselines, operational metrics, and the service roadmap.
• Evaluate emerging DLP and AI security technologies through proof-of-concepts and platform assessments.
• Manage vendor performance, SLAs, incident resolution, and end-user issue triage through to closure.
• Assess and manage AI-related data protection risks across Cyber, IT, and business teams.
• Evaluate emerging AI platforms for DLP, privacy, and compliance risks, and recommend appropriate controls.
• Define and implement AI guardrails to prevent data leakage, policy violations, and unsafe usage.
• Partner with AI enablement and governance teams to align solutions with data protection requirements.
• Monitor AI threats, including LLM, generative AI, and shadow AI risks.
• Automate DLP workflows, triage, and integrations using Python, PowerShell, KQL, and Bash.
• Build Azure automation, SIEM queries, dashboards, and alerts using Logic Apps, Azure Functions, Automation Accounts, KQL, and Microsoft Sentinel.
• Support Windows and Mac endpoints for DLP deployment, enforcement, and troubleshooting.
• Apply cloud security controls across Azure, AWS, M365, IaaS, PaaS, and SaaS environments.
• Stay current on AI developments, tools, agentic frameworks, and monitoring platforms relevant to data protection.
• Guide internal teams on the secure use of AI within IT and Cyber operations.
• Champion responsible AI adoption by identifying security gaps and recommending risk-based controls.
• Partner with DLP, Cyber, AI, and IT stakeholders to align platform capabilities with business priorities.
• Communicate platform status, risks, roadmap, and priorities clearly to leadership and stakeholders.

Staff Cyber Security Engineer – AI Data Protection

• Responsible for the profitability and customer satisfaction for assigned contracts
• Provide both service agreement, and time and material program management
• Assist in sales campaigns for new contracts and proposals
• Assure timely resolution of customer issues and customer satisfaction for assigned contracts
• Interact with members of the customer service, parts & transactional services, field service, repair service and/or other teams
• Function as liaison between internal organizations and customers for assigned contracts

Service Program Manager

• Responds to service calls to evaluate, diagnose, and perform repair and planned maintenance (PM) on customers' basic biomedical equipment.
• Drives customer satisfaction through service excellence.
• Under supervision, evaluate basic customer biomedical equipment issues, implement appropriate repairs, and as assigned, perform PM and safety/environmental inspections.
• May assist more experienced technicians on basic and more complex repairs/resolution.
• Effectively communicate and partner with teammates and colleagues.
• Follow appropriate GE policies, procedures, hospital protocol, and complete necessary documentation.
• Maintain daily communications with customers as directed, to ensure resolution and proper follow up, leading to strong customer relations and ongoing customer satisfaction.
• Work as a member of local team to provide efficient service delivery to all accounts within the assigned area.
• When trained, able to share on-call responsibility.
• Document all repair actions and submit reports/summaries according to schedule.
• Ensure proper care of spares, tools, and test equipment, and ensure calibration.

• Provide technical and clinical leadership during sales process
• Demonstrate full range of product features including potential uses, product capabilities and benefits to customers
• Develop, coordinate and deliver product training to customers on software, application and/or equipment use
• Monitor customer installations within assigned territory/region to improve customer satisfaction
• Maintain customer relationships
• Support trade shows and professional conferences by performing product demonstration and promotion

Clinical Imaging Specialist

• Responds to service calls to evaluate, diagnose, and perform repair and planned maintenance (PM) on customers' basic biomedical equipment.
• Drives customer satisfaction through service excellence.
• Under supervision, evaluate basic customer biomedical equipment issues, implement appropriate repairs, and as assigned, perform PM and safety/environmental inspections.
• May assist more experienced technicians on basic and more complex repairs/resolution.
• Effectively communicate and partner with teammates and colleagues.
• Follow appropriate GE policies, procedures, hospital protocol, and completes necessary documentation.
• Maintain daily communications with customers as directed, to ensure resolution and proper follow up, leading to strong customer relations and ongoing customer satisfaction.
• Document all repair actions and submit reports/summaries according to schedule.
• Ensure proper care of spares, tools, and test equipment, and ensure calibration.
• Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction.
• Understand and utilize sources of help (i.e., manuals, tech support, Facetime app, online resources) to answer questions when performing PM.
• Meet Health and Human Services, Environment Health and Safety requirements, and all other applicable regulatory requirements.

Executive Program Manager

Surgery Field Engineer Apprentice

Lead Product Sales Specialist

Biomedical Technician 1

Clinical Application Specialist – General Imaging

Clinical Applications Operations Support Specialist

Biomedical Equipment Technician I

Product Sales Specialist, Cardiovascular Ultrasound

Software Developer – Connectivity & Security

Finance Analyst – Commercial

Staff Cyber Security Engineer – AI Data Protection

Service Program Manager

Biomedical Equipment Technician I

Clinical Imaging Specialist

Biomedical Technician I