GE HealthCare

Field Engineer

• Perform on time and accurate Preventative Maintenance in one or more modalities of equipment.
• Learn troubleshooting, repair, and equipment installation techniques with experienced Field Engineers.
• Drive customer satisfaction through Service Excellence.
• Assist more experienced field engineers with equipment installation and troubleshooting.
• Communicate effectively with customers ensuring resolution and proper follow-up.
• Maintain customer service logs and internal service records in a timely manner.
• Engage with commercial counterparts, identify potential sales leads, and assist with promoting revenue programs.

Field Service Engineer

• Perform timely and accurate preventative maintenance, installations, and troubleshooting on medical equipment within a hospital or healthcare system to ensure optimal delivery of healthcare services to patients.
• Maintain relationships with customers and ensure timely communication, resolution and proper follow-up to drive customer satisfaction.
• Adhere to company policies, procedures, and hospital protocols, to ensure regulatory and compliance requirements are met; ensure documentation of all work performed is captured, including the ordering of parts.

Field Service Engineer 1 – Nuclear, CT, PETCT

Director

• Develop and execute a multi-year account strategy aligned to customer priorities
• Connect GEHC capabilities across Imaging, AVS, PCS, and Service into a coherent roadmap for Care Alliance partnership
• Translate strategy into quarterly priorities and opportunity plans that the account community can execute
• Build and sustain senior relationships (C-suite and key executives), anticipate changing needs, and shape customer decision-making as a trusted advisor
• Connect customers to the right GEHC resources to meet needs and resolve challenges while maintaining strategic coherence and message discipline
• Lead and align cross-functional teams around account priorities, clear roles, and operating cadence
• Owns the coordination with USCAN and Global Segment teams / Sales GMs to ensure the right level of engagement from front line sellers
• Identify and shape enterprise opportunities; engage the Enterprise Solutions team to build large-scale strategic deals (e.g., Care Alliance / Care Pathway-type constructs where applicable)
• Own funnel health and conversion within accounts, driving Enterprise Solutions funnel, Share of Wallet, Visibility rate, and Win rate

Enterprise Client Director

Consultant

• Client facing individual responsible for the delivery of consultancy services at a client site(s).
• Lead the collection, validation and analysis of healthcare data to support engagement objectives.
• Plans, leads and coordinates clinical command centre programs with large scope and scale, ensuring high quality delivery within area of responsibility and client satisfaction.
• Develops and demonstrates specialized knowledge related to patient flow, quality, hospital operations and clinical practice in hospitals and non-hospital settings.
• Serves as a resource for best practices and quality.
• Contributing to the planning and completion of high-quality engagement deliverables on time and on budget.
• Lead the design and layout of analysis and in writing accurate reports to depict findings, contributing to the development of conclusions and recommendations.
• Development of clear and insightful executive-level presentations.
• Establishing credibility and develop relationships with mid-level client managers.
• Serving as a professional representative of GE Healthcare in all public and client settings.
• Participating in Knowledge Management activities as directed.

Senior Analytics Consultant

Marketing

• Serve as the marketing right hand to the three regional cluster leaders.
• Supporting them with business analytics, monthly operating reviews, annual marketing planning, and disciplined follow‑through on commercial programs.
• Lead digital marketing, product lifecycle activities, market intelligence, commercial enablement, congresses, and customer programs across the EAGM region.
• Act as the primary marketing partner for all three cluster leaders, contributing to monthly operating reviews with insights, progress updates, performance metrics, and proactive recommendations.
• Conduct analysis of SFDC funnel trends to identify obstacles and propose corrective actions.
• Track and communicate key marketing metrics for direct and indirect markets.
• Lead EAGM’s marketing workstreams for New Product Introductions including launch plans, messaging, digital activation, and field readiness.
• Build strategic and operational marketing plans for direct and indirect markets.
• Maintain strong awareness of clinical trends, competitive actions, and market dynamics.

Senior Surgery Marketing Manager

• Perform on time and accurate Preventative Maintenance in one or more modalities of equipment.
• Work with experienced Field Engineers, both onsite and remotely, to learn troubleshooting, repair and equipment installation techniques.
• Drive customer satisfaction through Service Excellence.
• Assist more experienced field engineers with equipment installation.
• Work with experienced field engineers on basic troubleshooting and service repair needs on designated equipment.
• Effectively communicate and partner with teammates and colleagues.
• Learn to effectively communicate with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
• Partner with the customer and recommend value-added services that will help the customer run their business more efficiently.
• Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, ordering repair parts, and managing cycle times.
• Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve customer issues in a timely manner.
• Serve as a member of the account community for key accounts.
• Effectively engage commercial counterparts, identify potential sales leads, participate in sales opportunities such as contract renewals, and assist with promoting and implementing revenue programs.
• Focus on customer needs and satisfaction, while building on and enhancing the relationship with the customer to ultimately become a perceived partner in their business.
• Keep up to date with competitor information and market trends.

Compliance

• provide regulatory submission publishing services in an efficient and timely manner
• key point of contact for all customers of the Regulatory Operations group
• uphold “right first time” submission quality and timeliness
• liaison with Regulatory Affairs and local affiliates for support
• work with counterparts in other regions to facilitate global worksharing
• provide best practice guidance within Submission Publishing and Document Management
• provide guidance to junior staff members
• support projects related to improving publishing tools, standards, and processes
• monitor agency guidance & changing regulations in assigned region

Senior Specialist – Regulatory Submissions Management

Project Manager

• Lead and coordinate project plans for customer site preparation, equipment delivery, installation, and calibration activities
• Partner with customers to prepare their environments to meet technical and facility requirements
• Identify potential project risks, develop thoughtful mitigation plans, and escalate concerns when needed
• Track project progress, timelines, and key milestones using tools such as Salesforce, TaskRay, AutoCAD, and Microsoft Office
• Facilitate effective communication across teams by documenting meeting notes, action items, and updates
• Build strong, collaborative relationships with customers and internal partners (sales, service, and applications teams)
• Support a positive customer experience throughout the installation process
• Travel regularly to customer sites, with occasional overnight stays

Installation Project Manager – Imaging

Program Manager

• Responsible for the profitability and customer satisfaction for assigned contracts
• Provide both service agreement, and time and material program management
• Assist in sales campaigns for new contracts and proposals
• Assure timely resolution of customer issues and customer satisfaction for assigned contracts
• Interact with members of the customer service, parts & transactional services, field service, repair service and/or other teams
• Function as liaison between internal organizations and customers for assigned contracts

Service Program Manager

• Learn to complete on-time and accurate Preventative Maintenance, FMIs and/or ISIs.
• Assist more experienced field engineers with equipment installation.
• Work with experienced field engineers on basic troubleshooting and service repair needs on designated equipment.
• Effectively communicate and partner with teammates and colleagues.
• Learn to effectively communicate with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
• Partner with the customer and recommend value-added services that will help the customer run their business more efficiently.
• Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, ordering repair parts, and managing cycle times.

Field Service Engineer 1

• Lead, inspire, and support a global team of Neuro MR scientists and clinical experts in developing impactful Neuro MRI applications across field strengths and platforms (1.5T, 3.0T, 7.0T).
• Define, communicate, and execute GE HealthCare’s strategic roadmap for Neuro MR applications.
• Coordinate and prioritize team activities, fostering an environment that values diverse perspectives, continuous learning, and cross-cultural collaboration.
• Build and strengthen a global Neuro MR community—including customers, academic collaborators, post‑processing partners, and scientific societies.
• Identify and drive external research partnerships and grant opportunities (e.g., NIH, IHI) aligned with strategic goals.
• Support clinical neuro and neuroscience customers and contribute to customer satisfaction initiatives for the GE HealthCare installed base.
• Advocate internally for Neuro MR priorities and advise product teams on enhancements to hardware and software platforms for current and future systems.
• Stay informed of advances in neuroimaging, neuroscience, psychiatry, neurosurgical planning, and emerging clinical needs to shape GE HealthCare’s strategic direction.
• Strengthen long‑term team capabilities through recruitment, development, mentorship, and training.
• Collaborate with GE HealthCare marketing teams to develop Neuro MR collateral and educational materials.

Director, Neuro MR

Support Engineer

• Coordonner les actions et la communication avec les clients afin de résoudre les problématiques liées aux produits, à la configuration et aux applications des solutions HAC.
• Prendre les appels clients
• Identifier les problématiques rencontrées
• Résoudre à distance les incidents de type L2
• Rechercher et résoudre les problèmes impliquant tous les aspects des solutions HAC
• Transmettre aux équipes concernées les informations nécessaires à la correction des problèmes de configuration
• Assurer la coordination de l’équipe sur les résolutions.

Support Technique HAC

• Build, lead, and develop a high-performing trade compliance organization across China
• Attract, mentor, and retain top talent, fostering a culture of accountability, collaboration, and continuous improvement
• Define and execute China trade compliance strategy aligned with global policies and business objectives
• Ensure full compliance with China Customs (GACC), MOFCOM, and all applicable import/export regulations
• Oversee tariff classification, valuation, country of origin, duty optimization, and licensing requirements
• Develop and sustain strong, credible relationships with China customs authorities and regulatory agencies
• Collaborate closely with global, regional, and functional teams to align on compliance strategies and operational execution
• Drive improvements in service, quality, compliance, and operational efficiency
• Identify, assess, and mitigate trade compliance risks across the China business

Customs & Trade Compliance Director – China

Product Specialist

• Demonstration of GE Healthcare ultrasound products at customer sites/hospitals and at conferences/exhibits/trade shows.
• Assisting Sales Specialists by providing specialist sales support to ensure that all equipment is demonstrated to best advantage.
• Post sales customer support product training both at customer sites/hospitals and on customer and/or GE lead education days/courses.
• Maintaining contact with existing users ensuring ongoing customer satisfaction and confidence in using GE Healthcare ultrasound products
• Always promote: Sell applications related products, while retaining good customer relationships (Software, Tip offerings)
• Collect, analyse and communicate appropriate customer training and competitive information.
• Maintain an effective Quality System and comply with the requirements of ISO0991, the Quality Policy and documented processes.
• Comply with the EHS Policies and applicable laws and regulations.
• Complete all mandatory EHS training.
• Actively participate in accident & incident investigation and follow up.
• Maintain defined levels of housekeeping & ensure a clean, clear workplace and participate in EHS inspections.
• Identify and correct hazards and unsafe working conditions.
• Supporting and assisting the Clinical Lead and Manager in the planning and implementation of service development, and other duties when requested.

Clinical Product Specialist, Women's Health Care

Account Manager

• Drive growth by creating and managing a strong order funnel within your assigned market
• Collaborate closely with the Ultrasound Market General Manager and Product Sales Specialists (PSSs) to drive market performance and meet revenue goals for assigned accounts and territory
• Drive visibility and market growth within your assigned territories
• Maintain a consistent funnel and accurately forecast orders and sales using applicable sales funnel tools and reporting systems
• Partner effectively with various internal and external partners to align on strategy and ensure market coverage and order attainment
• Develop and execute detailed territory and account plans, including opportunity identification and competitive positioning
• Build and maintain strong customer relationships, creating strategic account plans to support long-term growth
• Focus on the Non-Acute Healthcare segment within the assigned territory

Field Service Engineer

Field Service Engineer 1 – Nuclear, CT, PETCT

Enterprise Client Director

Senior Analytics Consultant

Senior Surgery Marketing Manager

Field Service Engineer

Senior Specialist – Regulatory Submissions Management

Installation Project Manager – Imaging

Service Program Manager

Field Service Engineer 1

Director, Neuro MR

Support Technique HAC

Customs & Trade Compliance Director – China

Clinical Product Specialist, Women's Health Care

Virtual Sales Account Manager, Ultrasound