Data & Support Analyst I
SmartLight Analytics
SQL
Engineer – Technical Support
GE HealthCare
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Champion process simplification and optimization for MR mechanical installation and calibration through a strong partnership with workstream leaders
- Identify inefficiencies in current workflows using lean methodologies and structured problem-solving
- Accelerate the development and documentation of standard work procedures through proactive collaboration with stakeholders
- Enable continuous improvement by conducting KPI and root cause analyses that inform decision-making and strengthen workstream execution
- Drive iterative improvement by participating in try-storming sessions that test and evolve process solutions
- Partner with workstream leaders to design and execute transformation testing plans that drive meaningful change
- Drive adoption of change initiatives through targeted training, clear communication, and active stakeholder engagement
- Collaborate with cross-functional business leaders to ensure consistent and sustainable processes across all regions
- Champion a customer-first mindset to ensure actions and plans directly support GEHC’s value creation goals.
Requirements
- Bachelor’s degree in Engineering (Mechanical, Electrical, or Biomedical), Operations, or a related technical field
- At least three years of experience with MR field service, mechanical installation, or calibrations OR with an Associate’s degree and minimum five years of relevant hands-on experience in MR systems or medical imaging field service
- Equivalent military or technical training may be accepted in place of formal education
- Willingness to travel up to 25-50%, including overnight stays, to manufacturing, logistics, or customer sites
- Legal authorization to work in the United States is required
- Has a valid US state driver’s license.
Benefits
- Health insurance
- Professional development
- Competitive compensation
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
mechanical installationcalibrationlean methodologiesKPI analysisroot cause analysisprocess optimizationstandard work procedurestransformation testingfield servicemedical imaging
Soft skills
process simplificationcollaborationcommunicationstakeholder engagementcustomer-first mindsetproblem-solvingcontinuous improvementtrainingorganizational skillsleadership
