Technical Program Manager

• Leverages deep technology, process and domain expertise to drive execution across multiple interdependent projects within a program; ensures outcomes delivery on time, within scope and budget and of desired quality.
• Defines execution standards and processes to be followed by all project managers within the program or department.
• Collaborate with business and functional partners and technology leadership in defining functionality and specifying requirements.
• Outline multi-generational project strategy aligned to deliver on the expected outcomes.
• Define execution methodologies and project management practices to be followed by all projects within the program.
• Organize project teams comprising from internal and external technical and functional experts based on budget, scope and timeline.
• Manage day-to-day execution of multiple interdependent projects by working directly with global technical teams.
• Coordinate execution across multiple projects and drive shared approach and outcomes tracking.
• Support execution team with resolution of roadblocks and interdependencies. Partner with technical and functional teams external to the project to ensure their tasks are completed as required.
• Manage project risks, scope changes and other non-standard events throughout the life of the project.
• Manage stakeholder communication and progress reporting at various levels of the organization including leadership and executives.
• Ensure quality of deliverables is verified and matching stakeholder expectations.
• Track project outcomes realization and customer satisfaction levels through established metrics against service level. Ensure lessons learned are collected.
• Perform initial and final financial reviews, and ensure ongoing budget tracking.
• Primarily focus on Hosting (Cloud & On Premise) projects related to migrations, builds, merger or acquisition & business as usual.

Senior Staff Technical Program Manager

Technical Program Manager – IT

Technical Program Manager

Staff Technical Program Manager, Ads

Senior Engineering Program Manager – Service Now

Senior Engineering Program Manager – Service Now