Gartner

Analyst

• Create innovative, thought provoking, and highly leveraged “must-have insights” content to support senior leaders in the Audit functions of the world’s largest companies, government agencies, and non-profit organizations
• Develop new insights and ideas through thought leadership and offer compelling, actionable approaches to client's needs and requests that accelerate the client's ability to act
• Develop in-depth analysis to identify the root cause of a client’s barriers or overall needs and reframe thinking to drive strategy forward
• Demonstrate thought leadership in establishing Insights positions across a team of analysts
• Bring provocative, independent insights to Gartner leaders that can evolve the course of a research agenda
• Research, analyze and predict market trends and shifts to provide clients and vendors with actionable insights
• Provide clients and prospects with actionable advice aligned to their designated content area via virtual or face-to-face interactions
• Create and deliver high value presentation materials on and off stage for Gartner events, industry and professional association conferences, and client briefings
• Provide sales support serving as voice of the market to help Insights teams create content and to drive engagement with clients
• Build credibility as an industry expert to represent Gartner insights, methodology and strategy
• Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in the Insights community
• Identify research process improvements or develop new processes that help the team and BTI provide excellent service delivery
• Be a mentor and a coach by supporting more junior team members
• Be client-centric while actively seeking to help clients engage regularly and often with Gartner insights and interactions.

Audit Methodology and Reporting Expert, Director Analyst

Data Analyst

• Create innovative, thought provoking, and highly leveraged “must-have insights” content
• Develop new insights and ideas through thought leadership
• Conduct in-depth analysis to identify root causes of client barriers
• Demonstrate thought leadership in establishing Insights positions across a team of analysts
• Research, analyze and predict market trends
• Provide clients with actionable advice via virtual or face-to-face interactions
• Create and deliver high value presentation materials
• Provide sales support serving as voice of the market
• Build credibility as an industry expert
• Actively participate in innovation discussions
• Identify research process improvements

Audit Technology and Data Analytics Expert, Director

Customer Success Manager

• Partner with clients ranging from senior C-levels to more junior client professions in IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales practices.
• Deliver value to decision makers and drive Gartner growth by working as part of a service team.
• Identify client priorities and understand how to align Gartner's resources to provide best in class service.
• Collaborate with internal Gartner stakeholders to drive service delivery & business results.

Client Success Associate, Italian Speaker

Operations

• Join Gartner’s leading analysts and advisors to host public live virtual sessions that showcase their research and insights to thousands of professionals.
• Execute and host live virtual sessions, including reading from a script, introducing the presenter, providing audience instructions, covering promotional announcements and operating the 3rd party webinar platform.
• Post content on our webinar platform and gartner.com.
• Collaborate with the Marketing Program Manager to analyze program data and identify program benchmarks and bright spots.
• Collaborate with the Marketing Program Manager to find areas of optimization within program operations and/or promotional channels including email and social media.
• Collaborate with the Marketing Program Manager to identify innovations and propose pilot opportunities.
• Provide presenter access details and trainings for sessions, ensuring the success of our events through detail accuracy and collaboration via multiple trackers and platforms.
• Collect PowerPoint presentations from presenters and provide them with final versions.
• Request, add and edit standard virtual event instructional and promotional slides for presentations.
• Edit scripts to align with virtual event details and promotions.
• Upload presentations and promotional slides to virtual sessions platform.
• Respond to our sales teams and prospective clients on their inquiries and requests in a timely manner.
• Manage promotional email requests and become a liaison to partners in Digital Marketing.
• Provide key metrics and analysis based upon our event data for individual sessions.
• Update registration reports on daily basis and send weekly notifications to stakeholders.
• Manage preparatory sessions for our sessions with team members and internal/external presenters.
• Support additional assignments to maintain consistency, promote accountability and optimize efficiency.

Operations Specialist – Virtual Marketing Programs

Human Resources

• Support regular reporting needs on a weekly, monthly, quarterly and annual basis both for the Talent Partner Operations & Programs team and the wider HR Partner organization
• Partner with Operations & Programs team members, HR Partners, business leaders and HR COEs to deliver on business requests, while proactively surfacing issues and identifying solutions
• Analyze/synthesize quantitative and qualitative data into compelling “executive level” analysis and presentations
• Support team members and HR Partners with delivering critical annual HR processes by developing setback schedules, disseminating and collating inputs, tracking deliverables, and driving accountability of stakeholders
• Liaise with and influence critical stakeholders
• Constantly identify ways to innovate and scale current processes to ensure Gartner has the infrastructure for continued double-digit growth
• Collaborate with our business partners – within and outside of HR – to solve business issues

HR Innovation & Operations Manager

Data Scientist

• Designing and implementing state of the art Large Language Model (LLM) based agents that seamlessly synthesize complex information and initiate important actions in a business workflow.
• Using advanced Generative AI techniques deriving actionable insights from unstructured text data, such as call transcripts and emails.
• Predicting client interest basis their digital footprint and making relevant recommendations to drive higher client value delivery
• Leverage statistical and machine learning techniques to extract actionable insights from client retention data.
• Develop customer churn prediction models that proactively identify at-risk clients.
• Build tools to process structured and unstructured data.
• Engineering features and signals to train ML model from diverse data collection

Full-stack Engineer

• Manage a portfolio of 28-30 clients, typically software engineering and applications leaders
• Deliver value through regular briefings, workshops, roundtables, webinars, etc.
• Coach and mentor clients on critical initiatives and challenges
• Track and report value delivered
• Responsible for member retention/renewal of subscription-based services
• Collaborate with other Leadership Partners to improve effectiveness and innovation

Software Engineering Leadership Advisory – Executive Technology Services

Security Engineer

• Support Gartner’s AppSec function.
• Execute daily vulnerability Assessments functions.
• Collaborate with Information Security partners and technology stakeholders to identify risks/vulnerabilities.
• Remediation planning and coordination for security risks.
• Engineer automation solutions and/or security tool integrations.
• Collaborate with business stakeholders to design secure applications and test applications for security weaknesses.
• Mentor engineers and security champions on practical threat modeling techniques.
• Own day-to-day life cycle management including threat assessment and risk avoidance.
• Create actionable reports showing direct impact to the security posture.
• Define and implement metrics to measure the effectiveness of security controls.

Lead Security Engineer

• Lead prospect and/or client calls to understand client priorities and challenges and articulate the value of Gartner’s renowned products and services.
• Collaborate with our Sales teams on how to effectively demonstrate Gartner products and resources to prospects or clients to increase likelihood of engaging and purchasing a license.
• Communicate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to prospects and clients.
• Research prospective and existing companies, C-Level executives, business trends, and competitive intelligence to prepare relevant and tailored Gartner resources to drive impact.

Client Success Associate, Spanish Speaking

Product Manager

• Evolve the Benefits, Compensation and Time and Absence technology portfolio
• Maintain relationships and lead meetings with key business partners
• Drive and maintain the Benefits, Compensation and Time and Absence capabilities within our HR Systems team
• Own and execute on system administration for Workday
• Drive and maintain capability-specific, vendor-led releases and system enhancements
• Support operational excellence in our existing systems of record
• Manage bug/issue resolution processes
• Support Reporting & Analytics team for the definition and testing of report & dashboard needs
• Support Compliance enablement via HRIS systems and processes
• Execute quality assurance efforts to ensure the accuracy of data and information

HR Systems Product Lead

Account Executive

• Drive value delivery with current Gartner clients, ensuring clients maximize the value they receive from their Gartner services
• Identify, cultivate, qualify and close client growth opportunities through cross-sell and upsell
• Continually build a pipeline of high-quality opportunities to deliver against your sales metrics, ensuring KPI’s are met.
• Quota responsibility for your assigned territory.
• Manage complex high-revenue sales across matrix and diverse business environments.
• Own forecasting and account planning on a monthly/quarterly/annual basis.

Senior Account Executive

Affiliate Manager

• Manage a portfolio of 28+ member relationships
• Leverage subject matter expertise to create service solutions for clients utilizing all ExP products
• Define and deliver innovative solutions by assessing member Mission Critical Priorities (MCPs)
• Conduct a mix of on-site and virtual briefings, including workshops, research analyst visits, roundtables and webinars
• Present or facilitate at ExP events where relevant
• Build a strong partnership with Gartner’s Sales organization and collaborate with them to ensure member engagement and renewal of ExP business

CIO Advisory – Executive Partner

• Independently own analytical projects that entail detailed analysis of territory and retention data to maximize revenue and margin
• Partner with Gartner's sales leaders to define growth needs and design profitable territories that align with corporate strategy and guidelines
• Analyze internal and external data to identify trends and characterize market opportunity at various levels (e.g., region, industry, local area, company) to inform strategy
• Drive regular and ad-hoc financial analyses to inform decision-making of Gartner's leaders and C-level executives
• Run annual and monthly processes to identify opportunities for efficiency and growth and help leaders achieve retention targets
• Model potential scenarios related to allocation of business development and account management executives to current clients and prospects
• Provide sales managers with detailed descriptions of respective territories to enable effective communication and planning with the sales professionals on their team
• Establish and share best practices related to creating and optimizing sales territories

Supply Chain

• Identify and analyze trends impacting the supply chain
• Help Chief Supply Chain Officers define their functional and technology strategy
• Author pragmatic and provocative content
• Provide insights and recommendations to clients through various platforms
• Research, analyze and predict supply chain function and technology trends
• Develop frameworks and best practices for implementing solutions

VP, Analyst – AI Strategy, Supply Chain Leaders

Project Manager

• Lead and manage complex content projects and initiatives
• Communicate effectively with project stakeholders
• Optimize processes and tools as needed
• Drive department-level change efforts