Operations Specialist – Virtual Marketing Programs

Gartner

Operations Specialist responsible for executing virtual marketing sessions and optimizing program performance. Collaborating with marketing teams and managing logistics in a remote environment.

Posted 6/4/2026full-timeRemote • Connecticut, Texas • 🇺🇸 United StatesJuniorMid-Level💰 $56,000 - $78,000 per yearWebsite

About the role

Key responsibilities & impact

Join Gartner’s leading analysts and advisors to host public live virtual sessions that showcase their research and insights to thousands of professionals.
Execute and host live virtual sessions, including reading from a script, introducing the presenter, providing audience instructions, covering promotional announcements and operating the 3rd party webinar platform.
Post content on our webinar platform and gartner.com.
Collaborate with the Marketing Program Manager to analyze program data and identify program benchmarks and bright spots.
Collaborate with the Marketing Program Manager to find areas of optimization within program operations and/or promotional channels including email and social media.
Collaborate with the Marketing Program Manager to identify innovations and propose pilot opportunities.
Provide presenter access details and trainings for sessions, ensuring the success of our events through detail accuracy and collaboration via multiple trackers and platforms.
Collect PowerPoint presentations from presenters and provide them with final versions.
Request, add and edit standard virtual event instructional and promotional slides for presentations.
Edit scripts to align with virtual event details and promotions.
Upload presentations and promotional slides to virtual sessions platform.
Respond to our sales teams and prospective clients on their inquiries and requests in a timely manner.
Manage promotional email requests and become a liaison to partners in Digital Marketing.
Provide key metrics and analysis based upon our event data for individual sessions.
Update registration reports on daily basis and send weekly notifications to stakeholders.
Manage preparatory sessions for our sessions with team members and internal/external presenters.
Support additional assignments to maintain consistency, promote accountability and optimize efficiency.

Requirements

What you’ll need

Bachelor’s degree in marketing, business, or related field preferred
Experience with virtual platform content preferred
2-3 years of marketing, operations and/or related experience
Experienced user of Excel and PowerPoint
Familiar with Google Drive
Effective oral and written communication skills
High level of accuracy and proven attention to detail with excellent organizational skills
Project Manager mindset who can juggle multiple, competing priorities simultaneously
Process-oriented individual who looks to maximize efficiencies in new or existing procedures
Someone who is both independent in handling their responsibilities yet willing and able to collaborate with others
Analytical mindset that can delve deep into metrics and data to find the narrative behind the numbers
Comfortable working US EST morning hours and in a remote environment

Benefits

Comp & perks

Competitive salary
Generous paid time off policy
Charity match program
Medical, Dental & Vision Plans
Parental Leave
Employee Assistance Program (EAP)
401K matching and more!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

marketingoperationsdata analysisproject managementcontent managementvirtual event hostingscript editingpresentation designemail marketingmetrics analysis

Soft Skills

effective communicationattention to detailorganizational skillscollaborationindependenceanalytical mindsetprocess-orientedtime managementadaptabilityproblem-solving