Business Development Executive
Gartner
Community Program Manager
Gartner
full-time
Posted on:
Origin: • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Manage and enhance Gartner’s C-level executive communities, executing community best practices
- Recruit, engage, retain and foster strong relationships with C-level executive members
- Facilitate peer-to-peer interaction, knowledge sharing and member participation
- Collaborate with internal teams (content, marketing, sponsors) to design and execute high-impact community programs
- Own client-facing aspects of in-person and virtual events; communicate with C-level members and sponsors
- Travel approximately 4 times per year to host in-person programs and perform public speaking/MC duties
- Serve as primary point of contact for community members, addressing inquiries and providing exceptional support
- Use data analytics to track engagement, program success, and member satisfaction and recommend improvements
Requirements
- Execute on C-level community and Gartner best practices to recruit, engage, and retain C-level executives
- Foster strong relationships with community member executives and ensure their active participation
- Facilitate peer-to-peer interactions and knowledge sharing among community members
- Collaborate with internal teams to ensure seamless execution of community programs
- Responsible for all client-facing aspects of in-person and virtual programs, including communicating with C-level executive members and sponsors
- Travel to in-person programs an average of 4 times a year; serve as host or MC; some public speaking in front of a live audience
- Act as the primary point of contact for community members, addressing inquiries and providing exceptional support
- Partner with content to design high-impact programs aligned to C-level community interests
- Collaborate closely with marketing to drive community growth and member acquisition
- Utilize data analytics to track community engagement, program success, and member satisfaction; leverage data to identify trends and opportunities
- Bachelor's degree preferred if possible
- Minimum 3 to 5 years of client success or sales experience required
- Business-to-business experience is highly preferred
- Proven experience building excellent client relationships and offering value-added, insightful, and strategic insight into their business
