Galileo

Scheduling Platform Administrator

Galileo

contract

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $20 - $25 per hour

Job Level

Mid-LevelSenior

About the role

  • Embody a strong service orientation for both patients and internal care teams - operating and communicating with responsiveness and warmth
  • Provide daily scheduling system support to field users to improve usage and results, and minimize technical errors
  • Navigate internal systems with expertise as a workforce management admin
  • Work collaboratively with various teams to drive results on a daily basis and continuously improve workforce management-related processes
  • In collaboration and care teams and local leaders, improve the fidelity and efficiency of our our systems and workflows
  • This is a 6-month contract role (20–30 hours/week) with the potential to transition into a full-time position

Requirements

  • Experience using workforce management tools, preferably in a fast-paced operations or customer/patient service setting
  • Track record of operating effectively and comfortably within ambiguity, making the most of the tools available
  • Acquire data from multiple and diverse sources when solving problems
  • Use analysis to generate, evaluate, and act on strategic options and opportunities
  • Strong verbal and written communication skills and comfort interacting with a diverse set of stakeholders and populations
  • Available for 20–30 hours/week during business hours (Eastern Time preferred)
  • You speak native-level English, preferably bilingual in Spanish