Galileo

Marketing

• Develop comprehensive GTM strategy: Lead go-to-market planning across product, pricing, positioning, and promotion for all enterprise segments, ensuring consistent execution and measurable results
• Drive market intelligence and opportunity identification: Conduct systematic market analysis to identify gaps in our current offerings and recommend potential new solutions based on client demand and competitive landscape
• Create data-driven positioning: Transform complex healthcare analytics into clear value propositions and proof points that differentiate Galileo in competitive sales situations
• Partner with sales leadership: Collaborate with the Chief Growth Officer and sales team to develop segment-specific strategies, materials, and approaches that improve conversion rates and deal velocity
• Build and lead marketing team: Develop a focused team starting with one direct report, establishing processes for sales enablement, campaign execution, and performance measurement
• Drive revenue impact: Deliver measurable improvements in pipeline quality, deal sizes, sales cycle length, and win rates through strategic marketing initiatives
• Establish market leadership: Position Galileo as the preferred solution for each target segment through thought leadership, competitive intelligence, and strategic communications
• Identify strategic growth opportunities: Monitor market trends and client feedback to inform product roadmap decisions and identify new revenue streams

VP of Enterprise Marketing

Account Executive

• Own and build: Develop and execute a multi-year account acquisition strategy for your assigned region/vertical, creating multiple pipeline sources including direct outreach, broker/consultant partnerships, and market trigger identification
• Drive complex enterprise sales cycles: Manage 12+ month sales processes from initial contact through contract signature, orchestrating engagement across 5-10 stakeholders with competing priorities (C-suite, HR, finance, clinical teams)
• Build and leverage strategic partnerships: Cultivate relationships with benefits consultants, brokers, and industry influencers who generate recurring qualified opportunities and advocate for Galileo in competitive evaluations
• Deliver consultative solutions: Lead structured discovery to uncover employer pain points, translate clinical outcomes into financial ROI, and design deal structures that overcome budget and timing obstacles
• Forecast and report accurately: Maintain disciplined CRM hygiene in Salesforce, provide reliable monthly/quarterly revenue forecasts, and create comprehensive deal documentation that enables seamless cross-functional execution
• Contribute market intelligence: Serve as a feedback loop to product, marketing, and leadership on competitive dynamics, messaging effectiveness, and emerging customer needs based on frontline insights
• Ensure successful client launches: Partner with Operations, Finance, Legal, and Client Services throughout the deal lifecycle to align on implementation requirements, success KPIs, and long-term account strategy

Enterprise Sales Executive

Client Services Representative

• Manage and motivate client service teams, providing guidance, training, and performance evaluations.
• Develop and implement client service strategies to improve customer satisfaction, retention, and overall business growth.
• Build and maintain strong relationships with key clients, acting as a point of contact for escalated issues and strategic discussions.
• Track and analyze key performance indicators (KPIs) related to client service, such as response times, customer satisfaction, and retention rates.
• Identify opportunities to improve client service processes and workflows, recommending and implementing changes to enhance efficiency and effectiveness.
• Manage client service budgets, allocate resources effectively, and ensure optimal utilization of team members.
• Collaborate with other departments, such as sales, marketing, and product development, to ensure a seamless client experience.

Director of Client Services

• Develop and execute strategic channel recommendations - Analyze performance data across conferences, webinars, custom events, and partnerships to make definitive start/stop/optimize decisions that maximize pipeline ROI
• Plan and execute enterprise marketing events - End-to-end management of industry conferences, executive roundtables, webinars, and custom events, ensuring each generates qualified prospects aligned with sales objectives
• Partner strategically with enterprise sales teams - Provide leads with rich contextual insights, conduct regular feedback sessions on lead quality, and create enablement materials that accelerate deal progression
• Optimize channel performance through data analysis - Track full-funnel metrics from event attendance through closed deals, presenting quarterly performance reviews with clear budget reallocation recommendations
• Identify and evaluate new channel opportunities - Research competitor activities, industry trends, and emerging channels to recommend innovative approaches that differentiate Galileo in the market
• Coordinate cross-functional campaign execution - Collaborate with creative, lifecycle marketing, and sales teams to ensure consistent messaging and seamless prospect experiences across all touch points
• Manage budget allocation and vendor relationships - Oversee event spend and partnerships to ensure maximum impact per dollar invested, negotiating with venues, sponsors, and service providers

Senior Manager, Enterprise Marketing

Data Analyst

• Design and maintain sophisticated claims analytics models that track medical cost trends, utilization patterns, and financial performance across the member population
• Partner directly with CEO and executive leadership to provide proactive claims analysis, identifying emerging trends 30-60 days before they become critical issues
• Build self-service analytics platforms and automated reporting solutions that enable stakeholders across the organization to access claims insights without bottlenecking through a single analyst
• Translate complex claims data into executive-ready presentations and recommendations that inform strategic decisions on cost management, network strategy, and member experience
• Architect scalable data infrastructure using DBT, SQL, and modern analytics tools that can grow 10x without requiring fundamental rework
• Proactively identify opportunities to leverage AI, automation, and new technologies to improve analytics efficiency and insight quality
• Serve as subject matter expert on claims methodology, regulatory requirements, and industry best practices

Principal Data Analyst

Senior Manager, Enterprise Channel Marketing

Operations

• Build and maintain dashboards and KPI reporting to measure and evaluate business performance, providing leadership with timely, actionable insights
• Query data (SQL) and work with existing models, applying best practices in visualization and reporting
• Turn complex data into actionable insights and recommendations that inform strategy and decision-making for the COO and senior leadership
• Partner cross-functionally to run analyses, interpret results, and support business problem solving across functions
• Communicate findings and create reports or presentations that clearly convey insights to both executives and operational teams
• Document KPI definitions, dashboard usage, and reporting standards to ensure organizational alignment
• Support and execute large, complex projects with multiple stakeholders, helping coordinate strategic discussions

Strategy and Operations Analyst

• Build and maintain dbt data marts that transform raw user data into actionable utilization profiles and behavioral segments
• Create and optimize Looker dashboards that become the daily source of truth for 20+ stakeholders across 4+ departments
• Partner with Product Engineering teams to implement comprehensive event tracking and behavioral analytics
• Deliver subscription and retention analyses that directly inform product strategy and revenue forecasting
• Reduce dashboard load times and query performance by 20%+ through systematic optimization
• Conduct deep-dive user journey and funnel analyses that identify friction points and improvement opportunities
• Maintain impeccable data quality standards while building self-service analytics capabilities for non-technical users

Senior Data Analyst

Administration

• Embody a strong service orientation for both patients and internal care teams - operating and communicating with responsiveness and warmth
• Provide daily scheduling system support to field users to improve usage and results, and minimize technical errors
• Navigate internal systems with expertise as a workforce management admin
• Work collaboratively with various teams to drive results on a daily basis and continuously improve workforce management-related processes
• In collaboration and care teams and local leaders, improve the fidelity and efficiency of our our systems and workflows
• This is a 6-month contract role (20–30 hours/week) with the potential to transition into a full-time position