Patient Support Associate

Galileo

Patient Support Associate engaging with patients and coordinating care at Galileo Health's Starbase clinic. Focused on building relationships and providing exceptional support in a team-based medical practice.

Posted 7/29/2026full-timeStarbase • Texas • 🇺🇸 United StatesJuniorMid-Level💰 $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication and problem-solving skills to enhance patient experiences and operational efficiency. Capable of building relationships and coordinating services while managing administrative tasks with precision.

Highest-signal resume keywords

Patient EngagementAdministrative Task ManagementCommunication SkillsProblem-SolvingCustomer-Centric Focus

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

EmpathyFlexibilityRelationship BuildingAttention to DetailInnovative Thinking

Industry Keywords

Insurance AuthorizationMedical RecordsOperational ExcellencePatient SatisfactionHealth Journey Navigation

About the role

Key responsibilities & impact

Understand and Empower: Engage with patients to comprehend their unique needs and circumstances. Utilize your insight to offer exceptional hospitality and service that truly makes a difference.
Connect and Coordinate: Facilitate seamless interactions between patients and our various Galileo services and teams, including clinical and administrative functions. Handle administrative tasks such as processing insurance authorizations and collecting medical records with precision and care.
Build Strong Relationships: Cultivate meaningful connections with patients and team members. Pay attention to the little details and continuously brainstorm innovative solutions to enhance our processes and patient experiences.
Innovate and Lead: Leverage your analytical and problem-solving skills to identify areas for improvement. Initiate and implement changes that drive operational excellence and patient satisfaction.

Requirements

What you’ll need

You Enjoy Helping Others: With a genuine interest in making a positive difference in patients’ lives, you find satisfaction in assisting them navigate their health journeys.
You’re Energetic and Flexible: You thrive in a less structured environment, handling high-volume support with a customer-centric focus rather than strict KPIs.
You’re a Strong Communicator: Your excellent communication skills ensure effective and high-quality interactions with both patients and team members.

Benefits

Comp & perks

Medical / Dental / Vision insurance
Flexible Spending Account
Health Savings Account
Company paid STD/LTD, AD&D, and life insurance
Up to 12 weeks of paid parental leave
401K with employer match
Paid time off