Gainwell Technologies

Business Analyst

• Play a critical part in ensuring Gainwell is meeting our clients’ objectives in important areas.
• Help coordinate a business analyst team’s duties and activities on IT projects and nurture newer team members by providing guidance and support.
• Be a knowledgeable bridge between clients, project managers and technical staff to define, document and share business requirements and expected impact.
• Work with the client to develop business specs at the start of a technical project.
• Analyze, plan, design, document or make recommendations to improve business processes to support client’s technology goals.
• Help verify that all requirements have been met by approving and validating test results.
• Exercise your ability to use basic analytical or relational database software — such as Excel or SQL — to quantify the anticipated impact of work.

Senior Business Analyst - Pipeline

• Ensure that items are prepared for client meetings
• Ensure Operating Procedure Manuals are updated as required
• Work with the client on change requests, publications and claim adjustments/reprocessing
• Research, identify, and specify solutions to problems
• Document updates for all reference updates/changes
• Work with the systems team on any assigned system changes
• Assist with quarterly and annual CPT, HCPCS and diagnosis code updates in the system

Senior Business Analyst – Healthcare Claims

Backend Engineer

• Support the design and development of modern, cloud‑native healthcare and public sector products
• Contribute as a senior individual contributor position blending hands‑on engineering with technical advisory leadership
• Modernize and scale platforms used in healthcare delivery, public health, and government services
• Design, develop, and maintain scalable Java‑based product platforms
• Build and evolve cloud‑native applications using modern frameworks and engineering best practices
• Translate policy, regulatory, and program requirements into secure, production‑ready software
• Develop reusable services, shared components, and platform capabilities to support multiple programs
• Design and deploy solutions on AWS, leveraging secure, compliant, and cost‑effective cloud services
• Apply microservices, API‑first, and event‑driven architectures
• Ensure systems meet requirements for availability, resiliency, performance, and disaster recovery
• Support modernization initiatives moving legacy platforms toward cloud‑native architectures
• Design and improve CI/CD pipelines
• Apply DevOps practices to improve release reliability
• Partner with platform, SRE, and security teams for monitoring and operational readiness
• Support Infrastructure as Code (IaC)
• Utilize AI‑assisted engineering tools to improve development efficiency, code quality, and test coverage
• Implement automation to streamline software delivery, testing, and operational workflows
• Serve as a technical advisor to product, architecture, and delivery teams
• Conduct design and code reviews, mentor engineers, and promote engineering standards

Advisor, Java Developer – Spring, AWS, CI/CD

SDET

• Lead and manage all aspects of the testing lifecycle for DDI and M&O projects
• Define testing strategy, scope, and schedules for large-scale projects
• Develop and implement standard Test CoE processes, templates, and guidelines
• Plan, track, and report testing metrics regularly
• Supervise and manage work allocation and resource capacity
• Monitor productivity and ensure seamless delivery across multiple projects
• Manage project scope, issues, and changes; conduct risk assessments
• Interface with functional, regression, performance, automation, TDM, environment support, and release management teams
• Drive root cause analysis for defects and implement prevention strategies.
• Ensure day-to-day client management, service delivery scope, schedule, and quality.

Advisor Test Engineer – Medicaid Test Manager

Financial Planning and Analysis

• Drives/oversees financial and cross-functional projects/initiatives, including strategic projects ensuring alignment with organizational goals and objectives
• Assist in preparation of operational and financial models to support evaluation of investment opportunities across business units
• Drives, in collaboration with FP&A, Controlling and cross-functional teams, standardization of reports to ensure all business stakeholders have direct access to relevant financial information in a constant manner
• Gathers data through research, interviews, and data analysis to develop and support recommendations
• Partner with business leaders to evaluate and execute growth opportunities, including new business incubation, strategic investments, and acquisitions
• Develops process documentation, and supports process owners during change management process, if required
• Analyze market data, industry landscapes, competitors, industry economics, and market trends
• Oversees timely and accurate preparation of reports generated for boards and leadership for progression of finance projects
• Aware of and compliant with policies, federal regulations, auditing requirements, contractual obligations, time schedules, and budgetary limitations
• Regularly reviews work to ensure accuracy and compliance
• Responds to requests from internal and external auditors, researching audit compliance requests, compiling, and forwarding required information
• Meets with auditors as necessary

Director of Finance – Corporate Initiatives

Software Engineer

• Apply your skills to support Gainwell as we help clients deliver better health and human services outcomes
• Support of COBOL and DB2 mainframe environment
• Design, develop, install, test and document applications software
• Involved in designing, documenting, and delivering technical architecture solution elements
• Support coordination between application architects and developers to make sure design requirements are accurate and deliver the desired ROI for clients
• Define and develop project requirements, functional specifications and detailed application solution designs for clients
• Focus on the details as you develop technical documentation and test plans to support integration and deployment

Senior Mainframe Developer, COBOL, DB2

• Play a critical part in ensuring Gainwell is meeting our clients’ objectives in important areas.
• Performs change order coding and research
• Codes, tests, debugs, implements, and documents programs.
• Assists in the modification of company products and/or customer/internal systems to meet the needs of the client and/or end-user.
• Gathers information from the system, analyzes program and time requirements, and prepares documentation to change existing programs.
• Research and analysis of existing systems and program requirements, under periodic supervision.
• Designs programs for projects or enhancements to existing programs.
• Writes specifications for programs of low to moderate complexity.
• Assists in resolving production support problems.
• Develop and suggest alternative approaches to resolving problems.
• Develop test plans to verify logic of new or modified programs.
• Identifies issues as appropriate.
• Creates appropriate documentation in work assignments such as program code, and technical documentation.
• Conducts quality assurance activities such as peer reviews.

Senior UI Developer, .NET C#/AWS/SQL

Vice President

• Ensure that the delivery of the service or technical solution meets contractual specifications
• Shape and drive strategies to ensure company's delivery model remains competitive
• Lead global service operations with a focus on quality and consistency of delivery
• Develop and maintain a strategy for leveraged service centers
• Evaluate effectiveness of company performance in relation to contracts
• Recommend methods to increase performance and delivery standards
• Oversee delivery assurance reporting
• Partner with legal and financial teams for compliance assessment
• Direct, manage, develop and oversee budget
• Collaborate with executives to ensure alignment of processes and technology

Vice President – Delivery

• Code, test, debug, implement and document moderately complex programs
• Analyze, design and write specs and reqs from which we develop and code programs
• Evaluate existing systems and programs; assist project manager in assigning tasks and work closely with a team
• Liaise with clients and management to provide technical consulting on complex programming projects
• Develop test plans and participate in QA activities such as coding reviews
• Participate as a member of a development team and lead a small sub-team of developers as needed.
• Design system components and delegate responsibilities to team members

Mainframe Developer, COBOL, CICS, DB2

Manager

• Lead complex Healthcare system and network testing across all phases
• Design and maintain advanced test processes and diagnostic programs
• Resolve critical operational issues and support quality initiatives
• Partner with clients on requirements and implementation
• Provide leadership to less experienced team members

Test Manager

Product Marketing

• Develop and execute go-to-market strategies for Gainwell healthcare, Medicaid, and Pharmacy solutions, ensuring clear and consistent messaging that resonates with target audiences.
• Craft and refine product positioning and messaging that differentiates Gainwell’s solutions in the market are tailored to public health and Medicaid stakeholders.
• Create and manage a wide range of marketing content—including solution briefs, white papers, case studies, and presentations—that highlight value in areas such as drug cost optimization, patient care improvement, and Medicaid compliance.
• Equip sales and account teams with tools and training to effectively communicate the value of Gainwell’s solutions, product presentations, and competitive analysis.
• Conduct market research with a focus on pharmacy benefit management (PBM) and carve-out models, along with broader Medicaid and healthcare trends, to inform product strategy and marketing messaging.
• Work closely with product management, sales, and the Field Marketing/ABM team to ensure product marketing efforts are aligned with overall go-to-market strategies and customer needs.
• Lead launches for FWA, Payment Integrity, and other healthcare solutions, coordinating cross-functional teams to ensure successful rollout and adoption.
• Engage with state agency customers, prospects, and sales teams to gather feedback and insights, particularly around pharmacy benefit models, that inform ongoing product development and marketing strategies.
• Track and report on the effectiveness of product marketing initiatives, making recommendations for continuous improvement.

Senior Manager, Product Marketing

Call Center Representative

• Answers telephone calls using an automated system and responds to basic to moderately complex member questions and/or forwards call to appropriate personnel.
• Research member calls/inquiries and responds to appropriate parties in accordance with service level agreements (SLAs).
• Documents calls in a customer relationship management (CRM) ticketing solution, resolves member requests/inquiries and updates CRM history with results of inquiry to include proper documentation.
• Interfaces with team personnel, management, and customers in reference to customer service issues.
• Conducts outbound calls to members in response to customer direction or other business needs.

Bilingual Call Center Representative

Director

• Directs the organization and performance of certain functional areas and the activities of senior managers
• Provides staff direction with an understanding and following of established company policies and procedures
• Oversees business activities to ensure a high standard of professional excellence is maintained among staff members
• Directs business function including, approval of overall project plan, budgets, and work breakdown structure
• Establishes and implements short- and long-term strategies to deliver services to customers within reasonable schedules and budgets
• Establishes and communicates goals and objectives, defines methodologies, tasks, and activities, and clearly describes roles and responsibilities for performing to personnel
• Communicates broadly to help ensure overall coordination for cross-functional teams

Director, Service Delivery

• Designs and develops software and modification enhancements to applications through all phases of a system lifecycle
• Contributes to the company's success through excellent customer service and meets or exceeds performance objectives
• Performs assigned technical duties with minimal supervision
• Creates test plans and performs testing and debugging
• Supports the integration, customization, and maintenance of vendor applications

N-Tiered Web Developer, ASP, VB.NET, C#

Security Engineer

• Identifies security risks, threats and vulnerabilities of networks, systems, applications and new technology initiatives.
• Develops, tests and operates firewalls, intrusion detection systems, enterprise anti-virus systems and software deployment tools.
• Provides complex engineering analysis and support for firewalls, routers, networks and operating systems.
• Performs and evaluates vulnerability scans within a multi-platform, large enterprise environment.
• Reacts to and initiates corrective action regarding security violations, attempts to gain unauthorized access, virus infections that may affect the network or other event affecting security.
• Oversees user access process to ensure operational integrity of the system.
• Enforces the information security configuration and maintains system for issuing, protecting, changing and revoking passwords.
• Develops technical and programmatic assessments, evaluates engineering and integration initiatives and provides technical support to assess security policies, standards and guidelines.
• Develops, implements, enforces and communicates security policies and/or plans for data, software applications, hardware and telecommunications.
• Performs complex product evaluations, recommends and implements products/services for network security.
• Validates and tests complex security architecture and design solutions to produce detailed engineering specifications with recommended vendor technologies.
• Reviews, recommends and oversees the installation, modification or replacement of hardware or software components and any configuration change(s) that affects security.
• Provides complex technical oversight and enforcement of security directives, orders, standards, plans and procedures at server sites.
• Ensures system support personnel receive/maintain security awareness and training.
• Assesses the impact on the business unit/customer caused by theft, destruction, alteration or denial of access to information and reports to senior management.
• Provides leadership and work guidance to less experienced personnel.