GAIN

Project Manager

• Day-to-day management of your digital projects and campaigns
• Set up projects for success through creation of robust project plans, statements of work, risk assessments and other key documents
• Forecast and update resourcing needs for your projects
• Proactively mitigate against project risks, control financials and remove dependencies to ensure delivery on time and within budget
• Ensure projects are delivered to a high standard, hitting client objectives and meeting the needs of users
• Be a servant leader of cross-functional teams that include researchers, designers, developers and QA testers
• Work with New Business and Client Services to identify, scope and plan new opportunities within your accounts
• Identify opportunities for improving internal processes to maximise efficiency, output quality and team cohesion
• Communicate the status of projects to clients and internally to the Head of Digital Delivery

Performance Project Coordinator

Full-stack Engineer

• The way software works is changing. AI agents are moving from demos to real workflows, tools that don't just answer questions but help people do their jobs better.
• We're building that for marketing.
• Shipping end‑to‑end product features (UI + API + data + integrations)
• Building LLM-powered workflows that are reliable, measurable, and user-friendly
• A big part of building great AI products is creative problem solving: turning messy, ambiguous problems into simple workflows people love. We’re looking for engineers who can design practical solutions—not just implement specs.
• Real ownership: ship features that matter, work on interesting problems of our time
• Mentorship + strong engineering culture: thoughtful code reviews, pairing when useful, support on hard problems (AI, systems, product), will help you become a 10x engineer
• Fully remote + quarterly meet-ups: work from anywhere, then meet a few times a year to plan, build, and bond

Software Engineer

Product Designer

• Liaising with clients to understand their business objectives and documenting their requirements confidently.
• Developing and conducting appropriate research and other UX activities through a range of methodologies including survey, depth interviews, usability testing, card sorting, competitor reviews, personas, journey mapping, service design, IA development, wire-framing and prototype development.
• Analysing research to identify problems and opportunities for product or service improvements.
• Making recommendations and confidently communicating these to product and design teams through a variety of formats such as written reports and visualised designs.
• Leading collaborative workshops with clients to support them in developing and implementing solutions.
• Working with research participant recruitment teams to identify representative users of a product or service.
• Management of UX projects, including liaising with key stakeholders and planning project timescale.
• Supporting the wider team, including client services, sales and marketing as required.

UX Consultant

Financial Planning and Analysis

• The Senior Finance Business Partner plays a strategic role in driving business performance by providing insightful financial analysis, forecasting, and decision support.
• Partnering with business leaders across functions, this role ensures alignment between financial planning and operational execution, delivering value through data-driven insights.
• Where there are gaps in processes, the Senior FBP will highlight them and provide potential solutions.
• Lead and manage critical finance transformation initiatives in the Performance Business Unit, ensuring alignment to the Finance objectives.
• Identify opportunities to improve financial processes and systems and develop and implement improvements.
• Production and analysis of departmental management accounts before presentations to CFO/Head of FP&A.
• Focus on Revenue, Delivery and sales opportunities including annual budgeting and monthly rolling forecasts.

Senior Finance Business Partner

• - Liaising with clients communicating clearly and positively whilst fostering good relationships and providing excellent service at all times.
• - Developing and conducting appropriate research and other UX activities through a range of methodologies including survey, depth interviews, usability testing, card sorting, competitor reviews, personas, journey mapping, service design, IA development, wireframing and prototype development.
• - Analysing research to identify problems and opportunities for product or service improvements.
• - Making recommendations and confidently communicating these to product and design teams through a variety of formats such as written reports and visualised designs.
• - Contributing to collaborative workshops with clients to support them in developing and implementing solutions.
• - Working with research participant recruitment teams to identify representative users of a product or service.
• - Supporting the wider team, including client services, sales and marketing as required.

Junior UX Consultant

Business Development Rep

• Proactively identify and track relevant media RFPs and pitch opportunities across the market, industry networks, platforms and any centralised distributions
• Lead the RFP process from opportunity assessment through to pitch stage, including requirements gathering, response writing, coordinating inputs and meeting all deadlines
• Work hand‑in‑hand with the media lead: preparing materials, shaping narratives and attending pitches as the operational owner of the process
• Build and maintain an organised pipeline of opportunities, ensuring visibility of status, likelihood and resource needs for each potential pitch
• Collaborate closely with Performance and Creative Studios so integrated opportunities (brand, performance, above‑the‑line) are seen and pursued holistically, not in silos
• Act as the primary point of contact for internal stakeholders around media new business, helping them route leads, RFPs and cross‑sell opportunities into the media team
• Support internal “roadshow” activity and new business showcases, sharing media case studies and successes to unlock opportunities with existing and new clients
• Contribute to the continuous improvement of the new business process, tools and templates so the team can respond faster and more effectively

Business Development Manager – Media

Performance Marketing

• Provide overall leadership, operational management and vision for the GAIN Performance: Philippines operations, ensuring alignment with global strategy and objectives.
• Oversee day-to-day operations, ensuring processes are efficient, compliant, and continuously improved.
• Establish, monitor, and enhance performance metrics for services delivered to GAIN Performance.
• Drive operational excellence while maintaining high service standards as a services centre.
• Manage the GAIN Performance: Philippines operation as a cost centre, ensuring costs are accurately tracked, controlled, and allocated.
• Develop and manage human resources, annual budgets, forecasts, and recharges, ensuring transparency and fairness.
• Identify opportunities for cost optimization without compromising service quality.
• Build, develop, and lead a high-performing team, fostering a culture of collaboration, accountability, and continuous learning making sure that is aligned to the GAIN overall HR strategy.
• Champion GAIN’s values, ensuring a positive and inclusive work environment.
• Work closely with the HR team to attract, develop, and retain top local talent to ensure long-term sustainability of the Centre of Excellence.
• Ensure adherence to corporate governance standards, legal requirements, and GAIN’s policies across all operations.
• Oversee risk management practices, internal controls, and audit compliance.
• Safeguard the reputation of GAIN through ethical and transparent leadership.
• Act as the key liaison between the GAIN Performance: Philippines team and global business unit leaders, enabling strong partnerships and alignment.
• Communicate effectively with stakeholders to ensure clarity on costs, deliverables, and service expectations.
• Proactively gather feedback from internal clients to enhance the value proposition of the centre.

Head of Performance Marketing

Creative Strategist

• Analyze paid media performance to identify creative trends, winning ads, and areas for improvement
• Conduct research to support concept ideation and ensure cultural and brand relevance always with performance in mind
• Translate insights into clear, actionable briefs for design, UGC, and editing teams
• Maintain a feedback loop on asset performance to inform future iterations
• Collaborate with UGC creators, designers, and video editors to bring creative concepts to life
• Review and QA creative assets to ensure they are on-brand, error-free, and performance-optimized
• Adapt creative for different platforms and placements as needed
• Maintain professional, friendly, and transparent communication with clients—we act as an extension of their team, with a clear focus on helping them grow through honest, insight-led creative strategy
• Work alongside paid media teams to support the Client Lead in shaping creative strategies that align with overall client objectives
• Collaborate closely with the Creative Strategy team, Head of Creative, Creative Director, and designers with a positive, solutions-focused, and team-oriented mindset
• Approach collaboration with openness to feedback—contractors are treated as an integral part of the team, and in turn, your feedback and input are valued and encouraged

Public Relations

• Own link building and digital PR strategy for key accounts, defining KPIs, roadmaps and test plans aligned to client organic visibility and commercial objectives
• Lead the planning and delivery of digital PR and link‑earning campaigns that secure high‑quality, relevant coverage and backlinks from authoritative publishers, journalists and partners in multiple markets
• Partner with the outreach team to prioritise targets, refine prospecting processes and ensure outreach quality, personalisation and follow‑through at scale
• Collaborate with the content team to brief and shape data‑led, newsworthy or creative assets (e.g. reports, tools, interactive content) that naturally attract links
• Work with web dev and design teams to scope and deliver technically feasible, on‑brand campaign pages and interactive experiences that support link‑earning and user engagement
• Monitor backlink profiles, coverage, rankings and traffic using SEO and analytics platforms, translating results into clear insights and optimisation plans for clients and internal teams
• Maintain and grow relationships with key journalists, publishers, influencers and partners to create ongoing link and story opportunities
• Support and help drive new business by contributing digital PR and link‑building insight, ideas, forecasts and case studies to pitches, RFPs and proposals
• Take responsibility for the growth and development of the link building and digital PR service, including revenue performance, productising best practice and identifying new opportunities
• Continuously refine processes, tooling and ways of working across outreach, content, design and dev to increase efficiency, margin and client value
• Contribute to wider agency thought leadership by sharing campaign results, insights and viewpoints internally and externally where appropriate

Link Building & Digital PR Lead

• Support the Business Development Director in GAIN Creative Studio to drive the new business machine
• Craft and deliver proposals, tenders and pitch presentations that delight and excite prospects
• Be involved in closing opportunities and onboarding new clients into the agency successfully
• Nurture a long-term pipeline of new business prospects
• Proactively develop well-considered outbound activity appropriate to our targets
• Identify tender frameworks and deliver what is required to make this happen
• Attend conferences, events, and meetings to raise our profile
• Actively seek out opportunities to develop brand reputation
• Support the BDD with the internal pitch process
• Ensure agency process for pitch preparation is efficient, consistent and effective
• Maintain excellent relationships across internal departments to secure necessary resources
• Drive the standard of new business output for the agency
• Communicate regularly to the wider internal team about business opportunities being pursued
• Monitor competitor activity and produce creative and relevant activities