Futuro Health

Account Manager

• Stakeholder Engagement: Identify and vet qualified educational partnership opportunities.
• Conduct potential partner evaluations to ensure alignment with the Futuro Health mission and quality program offerings.
• Understand the workflows of Futuro Health operations and explain how it will fit into each potential partner’s journey to ensure alignment across partnership development and implementation.
• Build and manage relationships with potential partners to ensure timely communication and onboarding.
• Assist with planning, implementing, and attending geotargeted events, meetings, etc.
• Collaborate with team members and other departments within the organization to obtain needs assessments, outreach priority, and other areas of opportunity.
• Program & Relationship Management: Develop and maintain strategic relationships and partnerships with assigned education partners to ensure student and organizational success.
• Collaborate with local healthcare educational programs, employers, and other stakeholders to foster strong relationships and drive positive results.
• Manage the delivery of educational and training programs in assigned areas that are tailored to the needs of the local healthcare workforce.
• Communicate with the scholar support team on any changes in educational programs or processes for scholar success.
• Manage and resolve escalations from scholar support and partners to ensure concerns are addressed appropriately and partnership activities remain in compliance with agreed-upon contract terms.
• Effective usage of necessary tools, resources, systems, etc. to effectively perform the role.
• Support the Educational Experience Director with coordination and execution of project activities, ensuring adherence to timelines and objectives.
• Travel to meeting destinations as applicable to the project grant deliverables.
• Reporting & Evaluation: Assist in the collection and analysis of data to evaluate partnership and project outcomes and impact.
• Accurate and up to date reporting and data entry via CRM to enhance visibility to stakeholder status and track progress.
• Monitor partnership data to ensure accurate and complete incoming and outgoing data.
• Evaluate partner performance on an ongoing basis to determine whether partnerships should be maintained, expanded, restructured, or concluded based on alignment, effectiveness, and mutual value.
• Continuous Improvement: Contribute to identifying opportunities for project improvement and innovation.
• Support the implementation of best practices and process enhancements to optimize overall success.
• Collaborate with other departments to gain insight and align strategies with company objectives.
• Consistently review partnership workflows and processes to identify areas for improvement and enhanced efficiency.
• Remain up to date with industry trends to improve the quality of the educational partnerships sourced and secured.

Regional Education Partnership Manager

Learning and Development

• Collaborate with curriculum writers, SMEs, and the instructional design team to design, develop, and implement engaging instructional materials, courses, and programs.
• Apply established instructional design frameworks (e.g., ADDIE, backward design) to support alignment between learning objectives, activities, and assessments.
• Develop learning activities, assessments, modules, and multimedia content that support learner engagement and knowledge application.
• Ensure instructional materials meet accessibility standards (e.g., ADA, Section 508, Universal Design for Learning) and reflect inclusive practices.
• Assist in evaluating instructional materials for effectiveness and recommend improvements based on feedback and data.
• Provide training, resources, and guidance to instructors and staff on instructional technologies and best practices in teaching and learning.

Regional Education Partnership Manager

Instructional Designer