Customer Success Specialist
AcreTrader
Salary
💰 $1,200 - $1,400 per month
Job Level
JuniorMid-Level
About the role
- Manage sales documentation and maintain CRM data accuracy
- Coordinate communication between clients and sales personnel
- Assist with lead generation and prepare sales proposals
- Convert customer requirements into accurate quotes and discuss with customers
- Collaborate with vendors and distributors for pricing and deal registration
- Track sales metrics, prepare reports, and provide insights to the sales team
- Follow up with customers to ensure satisfaction and coordinate internally as needed
- Stay updated on new product and service offerings
- Work primarily during 8 AM - 5 PM Pacific Standard Time (11 PM - 8 AM Philippine Standard Time)
Requirements
- Bachelor’s degree in Business Administration, Sales, or related field preferred
- Strong organizational skills with an eye for detail
- Excellent verbal and written communication skills
- Proficiency in CRM software (experience with Salesforce or similar systems is a plus)
- Ability to multitask and manage time effectively
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
- Ability to work independently and as a part of a team
- Familiarity with sales processes and customer service practices
- Minimum of 2 years of experience in sales administration or a related role
- Experience in a technology-related field or MSP industry is a plus
- Demonstrated ability to manage administrative tasks effectively in a fast-paced environment
- Ability to work 8 AM - 5 PM Pacific Standard Time (11 PM - 8 AM Philippine Standard Time)
- Located in the Philippines
