Customer Support

• First point of contact for customers, handling onboarding through day-to-day assistance
• Deliver excellent after-sales support via chat and email
• Assist customers with billing, tariff, and usage inquiries, explaining the company’s straightforward, no-hidden-costs approach
• Resolve service-related and account issues quickly and professionally
• Advise customers on how to maximise their energy savings
• Work collaboratively with internal teams to continuously improve the customer experience
• Work 40 hours per week in shifts (including overnight shifts), with additional pay

Customer Support Specialist

Product Support Specialist – 12 Month Fixed Term Contract

Customer Support Administrator, EMEA

Customer Support

Senior Manager – Customer Services Major Initiatives

Senior Manager, Customer Services Model Office