Front Row

Product Manager

• You own and drive the development of our products in our SaaS platform Catapult.
• You translate complex customer needs into clear product requirements and business opportunities.
• You analyze user behavior, prioritize features, and steer execution with Tech and BI.
• You lead product discovery, validate ideas, and ensure we solve the right problems.
• You coordinate releases and maintain clear product documentation.
• You build a deep understanding of ecommerce workflows and brand challenges.

SaaS Product Manager

Account Manager

• You will lead the strategic management and operational oversight of multiple high-value Amazon Seller Central accounts, ensuring exceptional performance and growth across all key metrics
• You will serve as the primary relationship manager for top-tier brands and clients, driving strategic communication, aligning on expectations, and fostering long-term partnerships
• You will develop and implement advanced strategies to achieve business objectives within Amazon Seller Central, ensuring alignment with broader organizational goals
• You will spearhead cross-functional initiatives, including Amazon SEO, product data and content optimization, marketing strategies, and paid media campaigns, providing leadership and direction to both internal teams and clients
• You will stay at the forefront of industry trends and innovations within Amazon Seller Central and other marketplaces, identifying and capitalizing on new opportunities to enhance client performance and drive sales growth

Senior Marketplace Account Manager

Ecommerce

• You will ultimately lead the relationship with international enterprise clients, ensuring long-term relationships and business growth
• You will develop and execute Ecommerce and media strategies with a primary focus on Amazon and other marketplaces
• You will collaborate closely with all our teams, from offices in Hamburg, Germany or New York City, USA
• You will help our clients and guide them through their yearly negotiations with Amazon
• You will monitor and analyze performance metrics to drive continuous improvement and achieve growth targets in tandem with our brand partners
• You will present results and strategic recommendations to clients, managing relationships effectively
• You will lead business reviews related to the brands we work with, providing insights and actionable plans
• You will foster a collaborative environment, working seamlessly with team members across different functions and regions
• You will question the status quo and bring in outside perspectives to enrich operational execution and strategy development

Account Director, Client Strategy – Amazon & E-Commerce

Manager

• Lead SEO Strategy: Own and evolve the Amazon SEO strategy for a portfolio of high-profile beauty and wellness brands, driving visibility, keyword ranking, and conversion growth.
• Team Leadership: Manage and mentor a pod of 2–3 SEO specialists, providing guidance, feedback, and professional development.
• Optimization Execution: Oversee and contribute to the creation of SEO-optimized content across PDPs, A+ content, brand stores, and storefronts—ensuring alignment with brand voice and best practices.
• Cross-Functional Collaboration: Partner closely with creative, data, brand, and tech teams to align Amazon SEO strategy with broader eCommerce and content initiatives.
• Performance Analysis: Leverage analytics and market insights to evaluate performance, identify optimization opportunities, and inform ongoing strategy.
• Innovation & AI Integration: Champion the integration of generative AI tools (such as ChatGPT) to streamline content creation, analysis, and reporting workflows.
• Competitive Intelligence: Monitor search dynamics, category trends, and consumer behavior to proactively identify opportunities for growth and differentiation.

Marketplace Optimization Manager – Marketplace Partnership

Analyst

• Analyze Amazon sales and search data to uncover performance drivers and shopper patterns.
• Use secondary consumer data to contextualize behaviors observed on Amazon.
• Use these learnings to answer core business questions for brands, such as:
• - Who is our consumer?
• - How are they behaving in e-commerce environments? How are they engaging with our brand across ecommerce channels?
• - What industry and cultural forces are shaping these behaviors?
• Translate findings into clear, compelling stories that guide brand strategy.

Strategic Analyst, Consumer Insights – Marketplace Partnership

• Conduct comprehensive research across diverse data sources — including sales and search trends, social media analytics, customer reviews, and primary and secondary consumer reports.
• Translate findings into strategic storytelling that answers core business questions, such as:
• - Who is our consumer?
• - How are they behaving in e-commerce environments? How are they engaging with our brand across ecommerce channels?
• - What industry and cultural forces are shaping these behaviors?
• Distill complex datasets into clear, compelling narratives that inspire client action.**Present insights confidently and succinctly to both internal and client stakeholders.
• Support the Director of Consumer Insights in mentoring analysts, managing workflows, and elevating the team’s analytical capabilities.
• Identify emerging consumer, category, and cultural trends, and translate them into actionable insights and recommendations for clients.

Manager, Consumer Insights – Marketplace Partnership

Director

• Assess training needs, design curriculum, develop training materials (both online and in-person), and deliver or facilitate sessions.
• Measure the effectiveness of these programs and aligning them with the company's strategic objectives.
• Needs assessment: Identify knowledge gaps and development needs.
• Program design: Create and update training programs, curriculum, and learning materials, such as presentations, manuals, and online modules.
• Program delivery: Conduct training sessions, workshops, and seminars, often using blended learning approaches.
• Technology and platforms: Utilize learning management systems (LMS) and other e-learning tools to deliver and track online training.
• Develop and manage Front Row University sessions

Director, Learning & Development – Marketplace Partnership

• Develop and execute full-funnel Amazon affiliate strategies across marketplace brands to drive growth against KPIs.
• Serve as the primary affiliate point of contact for brand teams, providing regular updates on performance, growth opportunities, and campaign optimizations.
• Collaborate with the brand strategy team to align on client goals, product priorities, promotional calendars, and campaign cadences.
• Provide ongoing strategic support, including campaign recommendations, optimizations, and new tactics to scale partner programs.
• Lead onboarding of new brands into the Front Row Amazon Affiliate Program, ensuring a seamless launch and clear expectations.
• Analyze affiliate campaign results to develop actionable insights that improve funnel conversion and revenue.
• Own reporting and forecasting for brand-level Amazon affiliate strategies, partnering with performance leads and new business teams to inform budgets and planning.
• Test and scale performance-driven tactics such as product seeding, exclusive affiliate offers, and paid affiliate initiatives.
• Align affiliate network partners with each brand’s strategic objectives to launch affiliate campaigns.
• Work closely with performance marketing leads to ensure affiliate efforts align with broader media and growth strategies.
• Partner with the tech team to enhance internal and client-facing reporting capabilities.
• Educate internal teams and external stakeholders on Amazon affiliate best practices, tools, and innovation opportunities.

Senior Manager, Affiliate Partnerships – Marketplace Partnership

Sales Development Rep

• Standardize best practices for lead qualification and handoff across Amazon-focused opportunities (1P, 3P, and Advertising in US and EU).
• Monitor funnel progression and prevent leakage between stages.
• Ensure warm introductions from Fractional Referrers are captured, tracked, and advanced into Amazon pipeline opportunities.
• Equip Outbound Lead Generators with prospect research, messaging frameworks, objection-handling tools, and whitespace analysis tailored to Amazon services.
• Provide Fractional Referrers with research, CRM follow-up, and meeting prep to maximize the impact of their introductions into Amazon networks.
• Partner with marketing to align case studies, thought leadership, and Amazon-focused content with sales motions.
• Track whitespace in Amazon categories and accounts and activate outbound teams to pursue them.
• Deliver insights on category coverage, competitive positioning, and pipeline velocity in Amazon US and EU markets.
• Analyze funnel metrics such as conversion rates, velocity, and drop-offs and recommend improvements.
• Champion adoption of CRM and sales automation tools across Central GTM.
• Implement frameworks for lead scoring, nurturing, and pipeline tracking for Amazon opportunities.
• Maintain clean CRM records, dashboards, and reporting for CRO and VP visibility, with Amazon pipeline highlighted as a core metric.

Sales Development Representative – Corporate

Business Development Rep

• Own a pipeline of qualified, high-fit opportunities sourced via outbound, inbound, and referral channels
• Lead discovery and positioning conversations across Amazon model types (1P, 3P, Distro)
• Build custom growth narratives aligned to each prospect’s goals, model readiness, and category maturity
• Educate brands on the full scope of Front Row’s Amazon capabilities, using data and past performance to de-risk the decision
• Partner closely with Lead Gen team to provide feedback on ICP targeting, messaging resonance, and opportunity quality
• Work with Demand Gen and Marketing to ensure brand-right experience from first touch through close
• Align tightly with VP, Sales on forecast accuracy, pricing strategy, and commercial positioning
• Coordinate and lead pitch development in collaboration with Strategy, Solutions, and Proposal teams
• Shape pitch structure, storyline, and team casting to maximize win likelihood and prospect resonance
• Support contract negotiation and onboarding handoff in partnership with Sales Ops and Client Services

Director, Business Development – Marketplace Partnership

Revenue Operations

• Develop and execute a revenue enablement roadmap that aligns with GTM strategy and business goals.
• Partner with the SVP, Revenue Strategy & Operations to identify enablement priorities and define success metrics tied to growth outcomes.
• Design, deliver, and maintain onboarding, ongoing training, and skill development programs that accelerate ramp time, and strengthen prospecting effectiveness, sales acumen, and value proposition consistency.
• Develop and maintain high-impact enablement materials - sales playbooks, talk tracks, client case studies, and service and Catapult guides - that reflect Front Row’s value proposition and support every stage of the sales and cross sell process.
• Implement blended learning programs (live, virtual, and self-paced) using modern enablement platforms, with strong governance, version control, and content accessibility (e.g., HubSpot, Wiki).
• Collaborate with Revenue Operations to deliver training on new processes, CRM functionality, and reporting.
• Use account and market intelligence to prioritize target accounts to focus efforts for the Lead Generation team.
• Define enablement metrics, including ramp time, pipeline velocity, win rate, and content utilization; partner with Revenue Operations to measure enablement impact.
• Gather feedback from commercial leaders and field teams to iterate programs and improve outcomes.
• Support change management and communication for new processes, methodologies, and tools.
• Represent the enablement function as part of the broader Revenue Strategy & Operations team.
• Regularly report outcomes and recommendations to leadership.

Director, Revenue Enablement

Consultant

• You analyze web data and generate insightful reports as well as dashboards to support data-driven decision-making processes
• You contribute to the continuous improvement of our web analytics services by staying up to date with industry trends and proposing innovative solutions
• You represent the company towards your clients and conduct workshops to deeply understand their business models and ensure that the solutions we deliver perfectly align with their specific use cases
• You are implementing web analytics solutions via Tag management systems, both client-side and server-side.
• You provide valuable advice on the implementation of tracking solutions such as Google Analytics via Google Tag Manager, Matomo, or Adobe Analytics. Moreover, you will guide clients in effectively utilizing the resulting reports and dashboards, ultimately enabling them to make data-driven decisions
• You are experienced in seamless implementation of web analytics projects. By leveraging your knowledge of tag management tools and connecting various services, including CRM tools and ad networks, you ensure the successful execution of our clients' strategies

Senior Analytics Consultant – f/m/d

Content Marketing Manager

• Manage and mentor a small team of 1-3 Content Leads, ensuring high-quality creative output and professional growth.
• Serve as a player-coach, leading by example through hands-on brand ownership and content execution.
• Set standards for creative excellence and operational efficiency across the Marketplace Content team.
• Champion innovation – identifying and piloting AI-powered tools for workflow efficiency, image optimization, and metadata enrichment.
• Support hiring, onboarding, and training of new content team members.
• Partner with senior leaders across Design, SEO, PPC & Insights to refine team workflows, creative standards, and operational best practices.
• Develop content roadmaps aligned with brand objectives, product launches, and seasonal initiatives.
• Lead the creation and optimization of Amazon PDPs, A+ content, Brand Stores, and Ad Creatives (SBAs, SBVs, DSP).
• Collaborate with Design, Performance Marketing, and Brand Strategy to ensure content aligns with data insights, SEO, and campaign objectives.
• Oversee quality control and ensure all content meets both brand standards and marketplace best practices.
• Analyze creative and marketplace data to guide ongoing optimization and storytelling improvements.
• Stay current on marketplace updates (algorithm, content formats, new placements) to guide proactive strategy shifts.

Associate Director, Content Strategy – Marketplace Partnership

Account Executive

• Reporting to the VP of Brand Strategy, the Account Director will own 6-8 key accounts within our brand portfolio while spearheading internal projects and overseeing a cohort of Team members on the Brand Strategy Team
• Responsible for revenue growth, sales performance and providing guidance on promotional calendar to our brands
• Working in Tandem with the Performance Marketing Team, monitor performance of advertising campaigns and drive activity to improve marketing KPI’s
• Manage accounts to identify improvements across content, advertising, and product assortment to reach optimal ROI
• Present monthly sales and advertising analytics to brands inclusive of annual reviews and weekly/bi-weekly touch-points
• Track / progress towards annual revenue targets for internal sales goals
• Provide and maintain annual purchase and sales forecasts for brands

Account Director – Brand Strategy, Marketplace Partnership

Graphics Designer

• Design and elevate agency materials including pitch decks, presentations, and case studies that clearly communicate strategy, creative ideas, and results
• Develop polished marketing assets (digital and print) that align with client objectives, brand guidelines, and Front Row’s high creative standards
• Transform complex concepts into compelling visuals, ensuring clarity and impact across client-facing and internal materials
• Support digital marketing efforts by creating assets for social, email, and paid channels when needed, maintaining consistency across all touchpoints
• Collaborate with cross-functional teams, including account managers, strategists, and copywriters, to bring integrated agency visual communications to life
• Contribute to creative strategy through brainstorming and ideation, ensuring design enhances storytelling and marketing effectiveness
• Confidently present and articulate design concepts to internal teams and key stakeholders

Senior Graphic Designer, Strategy & Design

• Own and execute the product roadmap for your assigned modules in Catapult, driving enhancements in automation, analytics, and marketplace integrations.
• Lead the advancement of platform capabilities and internal systems, ensuring optimized workflows for product visibility and data accuracy.
• Lead and own agile ceremonies, including sprint planning, backlog grooming, and retrospectives, ensuring efficient prioritization and execution of tickets for the development team.
• Collaborate with engineers, finance, operations, and leadership to ensure our technology meets business objectives.
• Communicate strategies and insights effectively to multiple stakeholders, driving alignment on product priorities and investments.
• Stay ahead of industry trends, competitor advancements, and emerging ecommerce technologies to inform product innovation.
• Lead with an entrepreneurial spirit, proactively identifying opportunities, and fostering generous collaboration across teams to develop innovative, high-impact solutions.