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Front Row

Senior Account Manager, Brand Strategy

Front Row

Senior Account Manager managing integrated client accounts for Front Row Group. Leading client relationships and cross-functional teams for successful marketing solutions.

Posted 7/31/2026full-timeSan Diego • California • 🇺🇸 United StatesSenior💰 $100,000 - $105,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in managing integrated client accounts and leading cross-functional teams within a digital marketing agency. Strong capabilities in project management, strategic communication, and fostering team development are essential.

Highest-signal resume keywords
Digital Marketing ExpertiseClient Account ManagementProject Management SkillsCross-Functional Team LeadershipStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Digital MarketingSocial Media MarketingInfluencer MarketingCreative DevelopmentIntegrated Campaign ExecutionProject Workflow ManagementBudget ManagementScope ManagementFee ReconciliationResource Allocation
Soft Skills
Proactive CommunicationStrategic ThinkingProblem SolvingMentoringTeam Empowerment
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Agency EnvironmentClient ExperienceHigh-Performing TeamClient PartnershipsAccount Operations

About the role

Key responsibilities & impact
  • Act as the primary day-to-day client lead, building trusted relationships through proactive communication, strategic thinking, and exceptional service.
  • Own the client experience by ensuring work is aligned to business objectives and delivered on time, on budget, and at a high standard.
  • Lead client meetings and confidently guide conversations, providing strategic recommendations and actionable next steps.
  • Translate client objectives into clear priorities and effectively lead cross-functional teams to deliver integrated marketing programs.
  • Anticipate challenges, proactively identify solutions, and escalate risks when appropriate.
  • Oversee account operations, including project workflows, scopes of work, budgets, fee reconciliations, and resource allocation.
  • Identify opportunities to grow client partnerships through additional services, strategic recommendations, and scope expansion.
  • Maintain a strong understanding of Front Row's capabilities and represent the agency as a trusted business partner.
  • Foster a collaborative, high-performing team environment by mentoring, coaching, and empowering team members.
  • Delegates work effectively while creating opportunities for team members to develop new skills and take ownership.
  • Lead by example through strong communication, accountability, and a solutions-oriented mindset.
  • Continuously seek opportunities to improve team processes, strengthen client partnerships, and contribute to the overall success of the agency.

Requirements

What you’ll need
  • Bachelor's Degree or higher.
  • 5–7 years of digital marketing or account services experience within an agency environment.
  • Proven experience managing integrated client accounts and leading cross-functional teams.
  • Strong understanding of digital marketing, social media, influencer marketing, creative development, and integrated campaign execution.
  • Excellent written and verbal communication skills with confidence leading client presentations and meetings.
  • Highly organized with exceptional project management and prioritization skills.
  • Demonstrated ability to solve problems proactively and influence stakeholders across teams.
  • Experience mentoring and developing junior team members.
  • Ability to manage multiple workstreams in a fast-paced agency environment.

Benefits

Comp & perks
  • Medical, Vision, and Dental Insurance Benefits
  • Competitive PTO
  • 401k
  • Summer Fridays
  • Hybrid working schedule (remote + in-office)
  • ClassPass membership
  • Client product discounts
  • Paid Professional Development Opportunities
  • A fast-paced, high energy & dog friendly office space in Downtown San Diego with snacks and coffee
  • Company-Paid Parking at our Downtown San Diego Office